A few initial thoughts on iOS 4

Yesterday, Apple released iOS 4.  I’ve only just started to kick the tires, but on my iPhone 3GS this is a great update.  The features I previously touted are all there and are welcome.  For example, I love organizing apps into folders.  I now have a single folder containing my different weather apps, two folders containing all of my legal reference apps, a single folder containing calculators (the built-in one, some date calculators, and the great Convertbot app), a folder containing photography apps, etc.  I figured that I would like folders and other marquee iOS 4 features, and so far I really do.  I wish more of my apps supported multitasking (such as fast app switching), but it looks like tons of apps are being updated every day to add support for iOS 4.

In addition to what I knew I would like, I’ve already come across some nice surprises.  First, I didn’t expect the speed increase to be so noticeable.  Everything seems much more zippy.  I expected to see more speed on the iPhone 4 with its enhanced processor and extra internal memory, but it is nice to see that the operating system itself is also more efficient on both an iPhone 4 and a 3GS.

Second, the mail improvements for an iPhone, especially one that syncs with Microsoft Exchange, are very nice.  We’ve long known about the unified Inbox and the ability to view threaded messages (so you can follow prior e-mails with the same Re: / subject line in one set).  Those additions are nice.  But it was also a pleasant surprise to see pictures at the top of e-mails for those senders who have pictures in the Contacts on the iPhone. 

Better yet, I love that you can now tell the iPhone which folders to push to the iPhone.  In the past, only the Inbox was pushed, but now you can tell your iPhone to also keep your Sent folder or any other folder up to date.  In the past, when I wanted to see a recent e-mail in my Sent folder, I’d first have to wait for my Sent folder to sync since the last time I checked it … which sometimes was weeks earlier.  Now, I can always keep my Sent folder up-to-date.

I also like the improvements to Contacts.  When you are editing a info on a contact, more space is made available for you to enter contact info (first name, last name AND company name, different e-mail addresses, etc.) on the main page without having to move over to sub-pages, making it faster to edit and update. 

I’m sure I will be discovering many other great new features, and I’ll be sure to share them here as I find them.  To learn more about what is new, I recommend that you read the following articles released yesterday containing lots of information and tips:

iOS 4 is available today

Apple’s newest operating system for the iPhone will be made available for download today is available now.  iOS 4 comes installed on the new iPhone 4, which some of you will be lucky enough to get this week.  iOS 4 will also work on an iPhone 3GS, and a 3GS can take advantage of just about all of the new features.  If you have an iPhone 3G, you can install iOS 4 but some of the great new features which require more horsepower, such as multitasking, won’t work.  iPhones earlier than the iPhone 3G cannot run iOS 4.

If you want an overview of the reasons that you should install iOS 4 on your iPhone, read my post Why Lawyers Will Love iPhone software 4.0.  If you want a great and detailed look at all of the iOS 4 features, Rene Ritchie of TiPb wrote this great article.  Apple’s website also has this page on the new features in iOS 4.  And perhaps of some interest, Jeff Gamet of The Mac Observer offers his tips for upgrading an iPhone to iOS4.

What time today will iOS 4 be available?  Rene Ritchie noted in this post that last year, iPhone OS 3 was available at 10:30 am Pacific / 1:30 pm Eastern.  We’ll see whether Apple follows a similar schedule this year.  [UPDATE: Apple was just a little bit earlier this year.  The update became available shortly after 10 am Pacific / 1 pm Eastern.]

In the news

The big news of the week was the iPhone 4 becoming available for pre-order, and all of the chaos associated with that due to AT&T problems and unprecedented demand.  I still haven’t been been able to pre-order one myself, as I can only do so through AT&T (because of my account) and they have stopped taking pre-orders.  Here are other news items from the past week that might be of interest to you:

  • Last December, I reviewed West CLE Mobile, an app that lets you get CLE credit on your iPhone.  The app was updated to version 2.0 this week to add the ability to search for and download content directly from the app itself (removing the need to do that on a West website).  Over 3,000 CLE programs are available for you to download.  Click here to get West CLE Mobile (free): 
    CLE
  • If you have video on your computer that you would like to view on an iPhone or an iPad without having to convert to an iPhone-friendly format and sync the files, Air Video is a great app.  Dan Moren of Macworld wrote a nice review.  Click here for Air Video ($2.99): 
    Air
  • Jeremy Horwitz writes an editorial on iLounge to share his thoughts on “How Apple + AT&T Should Fix The iPhone 4 Fiasco, Now.”
  • How much 3g data will you use with an iPhone 4?  Jacqui Cheng of Ars Technica lists five reasons that your data use may go up with an iPhone 4.
  • Earlier this month, I wrote about the extensive interview of Steve Jobs at D8, a large portion of which focused on the iPhone.  You can now download the full interview from iTunes, and it really is worth watching.  Click here to download it: 
    Steve
  • The Joy of Tech has a cute comic strip about the Island of Apple-Banished Toys.  Worth reading.
  • I still don’t have an iPad yet, but seeing apps like this make me want to get one to use at trial.  Scott Falbo wrote an iPad app called iJuror that allows you to track juror information during voir dire.  You can just tap seats to add juror info, share with colleagues, quickly see juror names, drag and drop to dismiss jurors, etc.  If you have an iPad, give it a look, and hopefully one of the many iPad lawyer websites will review the app soon.  Click here for iJuror for iPad ($14.99): 
    iJuror
  • Another app that I’m sure I will use whenever I get an iPad is Quickoffice.  Aulia Masna of Macworld wrote this review.  Harry McCracken of Technologizer wrote this review.
  • And finally, here is a fun video of magic tricks performed with an iPad.  The video isn’t in English, but the language barrier won’t stop you from enjoying the tricks:

600,000 and counting

Apple statement released yesterday:  “[On Tuesday, June 15, 2010] Apple and its carrier partners took pre-orders for more than
600,000 of Apple’s new iPhone 4. It was the largest number of pre-orders
Apple has ever taken in a single day and was far higher than we
anticipated, resulting in many order and approval system malfunctions.
Many customers were turned away or abandoned the process in frustration.
We apologize to everyone who encountered difficulties, and hope that
they will try again or visit an Apple or carrier store once the iPhone 4
is in stock.”

600,000?  Wow.

Jenna Wortham wrote in the New York Times that AT&T has suspended taking pre-orders and will wait to evaluate its expected inventory before it decides whether it will take more pre-orders over the next week.  Likewise, apparently you can no longer pre-order an iPhone 4 on the Apple website, although I can’t confirm whether this is true or not.

If you can’t pre-order, can you just buy one in person next week?  For now, Apple and AT&T still hope to have a limited supplies of iPhone available on June 24, 2010.  David Chartier of Macworld reports that Apple “will have a limited supply of iPhone 4s on hand for walk-up customers.”  I suspect it is more accurate to put it this way:  Apple will have a limited supply of iPhone 4s on hand for customers who walk to the front of the store and then wait in line a super long time and are lucky enough to be the first ones in the door.

This set of comments on my post from yesterday still has me laughing.  First, Philippe Radley posts around 10am:

Why are
you and others wasting so much time like this? Can’t you wait a week or
two? I will go to my Apple store sometime in July and just upgrade then
and there. I tried twice yesterday via the Apple store and just gave up.
I will get one sooner or later. Is it so crucial to be the first? Will
your present iphone stop working on June 24?

Then, two hours later, Philippe posts again:

You guys
got me all hepped (is that a correct spelling?) up so I just went online
and ordered the new phone, which will ship (???) on July 2. So I take
back what I said, as obviously I couldn’t wait either. BTW, I have
learned all kinds of things from this site, so keep it up!

Philippe is not alone.  There are a lot of people getting swept up in iPhone 4 mania right now.  Although this is strictly anecdotal, I have had a TON of friends and
colleagues tell me over the last few days that they plan to get an
iPhone 4, and most of these are people who don’t have an iPhone right
now.  I’m sure that Apple is going to sell a record number of iPhones
over the next few weeks and gain a huge number of new iPhone users.

AT&T: iPhone 4 pre-order problems

If you tried to pre-order an iPhone 4 yesterday, I hope that you were successful.  Many were not, including me, as a result of a number of AT&T problems.

To put a positive spin on it, AT&T announced that it had its “busiest online sales day in AT&T history” and has already sold out of the iPhones that it expected to have available on June 24, 2010, the day that the iPhone is officially released.  To put a negative spin on it, what a fiasco yesterday!

As David Pogue of the New York Times reported, the first problem was that the AT&T web servers crashed.  “AT&T’s Web site has essentially melted down. You can’t order an
iPhone there.”   Engadget reported yesterday morning that “AT&T’s servers seem to be completely hosed here in America, and
since Apple’s own online order process has to ping those to check on
your contract status, neither option is… um, working.”  The situation got so bad that some AT&T stores had to resort to pen and paper to jot down customer information.

To make matters worse, it appears that some of the people who were able to use the website encountered a security flaw.  Gizmodo has reports of people who tried to sign in to their account to pre-order an iPhone 4, only to be shown someone else’s account information.

My own personal experience mirrored much of what I saw online.  I have split billing on my account, meaning that my law firm pays for my
data and I pay for the voice, so I knew that I would need to get an
iPhone 4 through AT&T and not someone else (like Apple) because my account is too complicated for Apple or other third parties to manage.  No problem, I would just use the AT&T website, and at first that seemed to work early Tuesday morning.  But then when I got to the order page, I was told would have to call a specific AT&T number to complete my order.  It took me 45 minutes to get through to someone at that number, only for the person to tell me that I actually had to call a different, Premier Support number.  Numerous phone calls and 45 minutes later, I was told by someone in Premier Support that they didn’t know how to help me and that I should just use the website, which at that point had melted down and wasn’t working for anyone.  Then, later in the day when the AT&T website finally started working again, I was again told that I needed to call Premier Support:

 

I then, once again, tried to call Premier Support, but I guess they stopped answering the phone at that point because every time I tried to navigate the automatic system, I was routed to a recording which cheerfully announced that AT&T could not help me today, goodbye.

According to a (very unscientific) poll on Gizmodo, thousands of other people also had problems with AT&T’s website that prevented them from pre-ordering a website.  But as noted above, some people clearly were able to get the system to work because AT&T sold out.  As has Apple, which according to Engadget is now listing July 2 as its earliest ship date for additional new iPhones.

So it looks like I will not be among the first to get an iPhone 4.  Hopefully, many of you reading this had better luck and will have your shiny new iPhone on or soon after June 24.  Just try not to rub it in for the rest of us who had a frustrating day yesterday.

How to pre-order an iPhone 4 today

I had hoped to give detailed, specific instructions on how to pre-order an iPhone 4 today so that you can have one as soon as they come out next week.  Unfortunately, as of the time that this post is going live (just after midnight Central time) this is still very uncertain.  Here is what I know:

  • The two best, comprehensive posts with details on how to pre-order an iPhone 4 seem to be this post from Chris Ziegler at Engadget and this post from Jeff Gamet at The Mac Observer.  Both say that there are several options including the Apple, AT&T, Best Buy, Radio Shack and Walmart stores, plus the online Apple and AT&T stores.
  • Gizmodo’s Kyle VanHemert also has a good post on how and where to get an iPhone 4.  First, Gizmodo suggests that you pay $5,000 to a guy in a bar….  (Sorry, couldn’t resist.)
  • But just to make things confusing, Rene Ritchie at TiPb writes that you might not be able to pre-order at stores other than an Apple Store.  Hmm.
  • And then there is the question of when today you can start to get an iPhone.  Michael Rose at TUAW tries to tackle this issue, but raises more questions than he answers.
  • If you want a white iPhone 4, you might need to go to an Apple Store.  Kyle Matthews of modmyi.com asserts that you can get any color iPhone you want at the AT&T store, as long as it is black.  You’ll have to wait for white.
  • What if you are not yet eligible to upgrade your iPhone at a subsidized price, but your spouse is?  According to Glenn Fleishman at TidBITS, you can upgrade your phone instead of your spouse’s phone.  Just make sure that you clear that with your beloved spouse first, or you might be using your new iPhone … while you sleep on the couch.

To everyone who plans to pre-order the iPhone 4 today:  GOOD LUCK!

AT&T security breach exposed e-mail addresses of 100,000 iPad users

There have been reports over the last few days of an AT&T security breach.  A group of hackers was able to obtain the e-mail addresses of over 100,000 iPad users from an AT&T server.  The hackers notified Ryan Tate of Gawker, who wrote about the incident a few days ago.  

If you want a comprehensive overview of the incident and the latest developments, Nick Bilton of the New York Times wrote a good article on it last night, including reports on an FBI investigation, correspondence that AT&T sent last night to its customers, and comments from the hackers seeking to justify their actions.

In the news

What a week!  It was great to learn about the iPhone 4, and now many of us are looking forward to next week when we can pre-order one and the following week when we can get one.  There wasn’t much iPhone-related news besides the iPhone 4 news I’ve been talking about all week, but here are the items I came across that might be of interest to you.

  • When Steve Jobs introduced the iPhone 4’s Retina display during the WWDC keynote this week, he explained it this way:  “It turns out that there’s a magic number right around 300 pixels per inch that when you hold something around 10 or 12 inches away from your eyes is the limit of the human retina to differentiate the pixels.  And so they’re close together when you get at this 300 pixels per inch threshold that all of a sudden things start to look like continuous curves.  Text looks like you’ve seen it in a fine printed book.  Unlike you’ve ever seen on an electronic display before.  And at 320 pixels per inch we are comfortably over that limit.  And it’s extraordinary.” Brian Chen, a former Macworld writer who now writes for Wired, wrote an article titled “iPhone 4 ‘Retina’ Display Claims Are False Marketing.”  That article cites an expert named Raymond Soneira who says:  “It is reasonably close to being a perfect display, but Steve pushed it a

    little too far.”  This prompted a rebuttal by Phil Plait, an astronomer who spent 10 years working on the Hubble Telescope.  Plait points out:  “As it happens, I know a thing or two about resolution as well, having

    spent a few years calibrating a camera on board Hubble. Having looked

    this over, I disagree with the Wired headline strongly, and disagree

    (mildly in one case and strongly in another) with Soneira. Here’s why.”  Read the rest of his rebuttal here.  In just a few weeks, we’ll be able to decide for ourselves when we get an iPhone 4.
  • Dallas divorce attorney Michelle May O’Neil assisted with the development of a do-it-yourself-divorce app.  Victor Godinez of the Dallas Morning News has the story.  (via Brett Burney)
  • Who founded Apple Computer?  Easy question, right?  Steve Jobs and Steve Wozniak, the “two guys in a garage.”  Except that there was also a third guy in the very beginning, Ron Wayne.  He’d be a billionaire today if he had held on to his original Apple stock, but instead he just gets articles like this one (by Bruce Newman of the Mercury News) written about him from time to time.  It’s an interesting story.
  • David Pogue of the New York Times writes about the costs of upgrading to an iPhone 4.  (By the way; I’d bet anything that Pogue already has an iPhone 4 in his hands right now and is working on a comprehensive review to be published in two weeks.  Apple frequently gives Pogue advance review units of its hardware.)
  • Mikael Ricknäs of Macworld writes about a Mastercard app that lets you send or receive money.
  • With the right software, an iPad could be a great tool for reading and editing PDF files.  Brian Malcom of the Young Lawyers Blog reviews iAnnotate PDF, an app that allows you to do just that.
  • Michael Shear of The Washington Post has a great article on the growing interest in the iPad among senior staffers at the White House.
  • Chad Garrett of TiPb has a good review of Documents to Go for iPad.
  • Quickoffice is now available for the iPad.  I love the app on the iPhone, and I’m glad to see another good option available for the iPad.
  • And finally, a few weeks ago, someone reportedly sent Steve Jobs an e-mail about Apple banning pornographic apps from the iPhone, prompting Jobs to reply that “folks who want porn can buy an Android phone.”  This in turn prompted the creating of the following spoof of this week’s Steve Jobs WWDC keynote address, a parody of a song from Avenue Q, one of my favorite Broadway shows in recent years.  BE WARNED — THIS IS LIKELY NOT SAFE FOR WORK so if you start blaring the audio from this YouTube clip through your office speakers and the managing partner of your law firm happens to walk by your open door, don’t say I didn’t warn you.

Where to buy an iPhone 4

We now know the details (or at least, many of the details) about the next version of the iPhone, the iPhone 4.  Some of the folks who got a chance to play with one on Monday have now written detailed posts on the experience that are worth reading if you want to know all of the details about the next model.  I previously mentioned this great piece by Joshua Topolsky on Engadget.  The staff of Macworld wrote a great article titled iPhone 4:  What you need to know.  MG Siegler of TechCrunch wrote a great article titled An iPhone Lover’s (Initial) Thoughts On iPhone 4.  And Kent German of CNET wrote a detailed iPhone 4 First Take.  Some of the features that I am still waiting to learn more about are the hardware and software enterprise improvements in iPhone 4 such as better security, improvements working with Microsoft Exchange, etc.

So now you are convinced and you want to get an iPhone 4.  Where do you get one?  Back in February of 2009, I wrote about the five places to buy an iPhone, and since that time (in fact, since December of 2008) that list has essentially not changed:  an Apple store, an AT&T store, Best Buy, Wal-Mart or Sam’s Club.  At least, not until now.

Late Tuesday night, RadioShack posted on its official Twitter account that it would have the new iPhone.  And then last night, RadioShack tweeted that you can preorder on June 15:  “JUST IN: #iPhone4 pre-orders start
next Tuesday @RadioShack
and that’s only the beginning. RT!” 

There were signs in the past that this was coming.  Last November, for example, RadioShack announced that it was selling iPhones at a limited number of company-owned stores in Dallas and New York.  But now it looks like RadioShack will have the iPhone across the country.  And this is big news for RadioShack.  Jon Mooallem wrote a great article for Wired magazine earlier this year about RadioShack’s plans to change the focus of the stores to sell more cell phones:

The plan? The new bosses want to turn RadioShack into a hipper, more
mainstream place for “mobility” — which is what they insist on calling
the cell phone market. (In an interview, RadioShack’s marketing chief
used the word mobility an average of once every 105 seconds.)
Selling phones is central to the new RadioShack. And so far, it seems to
be working. Per-store sales are up, and corporate profits jumped 26
percent in the fourth quarter of 2009.

If RadioShack wants to be serious about being in the “mobility” space, it seems obvious that it needs to carry the iPhone, one of the most popular smartphones and arguably the best.

Thus, if you are trying to decide where to buy an iPhone, keep in mind that you now have six options.  The prices are virtually the same everywhere, so where you shop is largely a matter of convenience.  Note, however, that if your iPhone is part of an AT&T corporate account, in the past this has meant that you have had to go to an AT&T store to upgrade.  If this is you, just in case this hasn’t changed, I encourage you to shop at your local AT&T store.

  

    

 

Review: Courtroom Objections — trial assistance on your iPhone

Anthony Shorter is an attorney in Houston Texas who was in private practice for a dozen years and then joined the Texas Attorney General’s office in 1998, where he still works today in the child support division.  Computer programming is a hobby of his, and when deciding what to do for his first iPhone app he thought that attorneys might find it useful to have app listing objections that can be used at trial.  The result is his $2.99 app Courtroom Objections.  He gave me a free copy to review for this post.

The app is straightforward, so you can use it quickly when you are in court.  The app has two parts, accessed by buttons at the bottom of the screen.  The left button allows you to view a list of objections to admissibility.  The right button allows you to view a list of objections to form.

Tap an objection to see a sample of what you could say to make the objection, along with an explanation of the law that supports the objection.

I wish that the app would also tell you the rule number supporting the objection.  I realize that this can vary from jurisdiction to jurisdiction, but it would be helpful to at least include the Federal Rule of Evidence number since so many states follow them.  Shorter tells me that he will likely include the numbers in an update.  I also think that the type is way too small on the page listing hearsay exceptions, and indeed I could see this app adding a third button at the bottom just to address all of the hearsay rules and exceptions.

When I was in law school, half of my credit hours my third year were devoted to participating in a criminal justice clinic program in which I tried cases (prosecution one semester, defense the other).  In the program, I was given a pocket-size book with content similar to this app.  Years later, I still sometimes refer to that book when thinking about the best way to phrase an objection.  Thus, I can see the value in having something like this on an iPhone because it is always with you, especially if this app is updated to add rule numbers and other useful content.  If you try cases, especially if you are still learning all of the objections, this app is worth a look.

Click here for Courtroom Courtroom Objections ($2.99):  app