20 iPhone tips for lawyers in 2020

I was recently invited by the Monroe County Bar Association in Rochester, NY to participate in a CLE panel discussion called Phone Tips for Mobile Lawyers.  That gave me an opportunity to come up with a list of some of my favorite iPhone tips for 2020.  New York attorney Nicole Black, a lawyer and Legal Technology Evangelist with MyCase law practice management software, joined me to present iPhone tips.  Android tips were provided by Pamela Gratzer, the President/CEO of Mindware Connections, and New York attorney Steven Feder of Pirrello, Personte & Feder.  In today’s post, I’m sharing the iPhone tips that I discussed along with some of the tips that Niki described.  And a few of the tips shared by Pam and Steven have relevance to the iPhone as well, so I’ve included some of them.  Here are 20 iPhone tips for 2020:

(1) Use widgets to create a custom iPhone and iPad home screen.

Widgets are my favorite new feature of iOS 14, and I discussed how useful they are for lawyers in this post.  I love widgets because they provide the information that I need at a quick glance on my home screen.  And since I look at my home screen countless times every day, I am constantly receiving that key information without having to open an app first.

To create a widget, press down on an empty space on the home screen to enter “jiggle mode,” then press the + at the top left corner.  Choose an app, choose a widget size, and place the widget on the home screen.  After you place a widget, you may want to rearrange your icons around that widget.

You can create multiple widgets from a single app, and you can stack widgets and enable Smart Rotate.

(2) What’s My Update?

Ask Siri “What’s my update” to get a personalized update of your weather, reminders, upcoming calendar items, and the latest edition of the news from NPR (updated hourly).  If you don’t want the news in your update, you can tell Siri “remove news from my daily update.”

(3) Read the fine print.

Your iPhone works great as a magnifying glass whenever you want to read the fine print, whether it be in a contract or a menu.  To use this tip, you need to enable using the side button for the magnification feature by Settings -> Accessibility and then under Vision turn on Magnifier.  Next, in Settings -> Accessibility, under General, set the Accessibility Shortcut to Magnifier.

Now, you can triple-press the side button on your iPhone to launch the Magnifier. You can slide the button along the bottom to change the amount of magnification. Once the text is in focus, you can (optionally) tap the big circle to maintain that focus.

(4) Move the cursor around on the iPhone while you are typing.

This is an oldie but definitely a goodie.  Hold down on the space bar for a second, and then the keyboard changes to a trackpad.  Then you can move the cursor wherever you want it in the text that you have already typed so that you can make edits.

(5) What’s that song that goes…

If you are trying to figure out what a song is and all that you remember is a line from the lyrics, fear not, even if you don’t remember the name of the artist.  You can just ask Siri.  For example, you can say: “Hey Siri, what’s that song that goes ‘all my troubles seemed so far away?’” and Siri will quickly tell you that the song is Yesterday by the Beatles.  Siri will also present you with a card that you can tap to bring up the song in the Music app.  

You don’t need to use Siri to do this.  You can also use the search bar in Apple Music to type a line of lyrics and the search results will include songs with those lyrics.

A related tip is to have your iPhone identify any song that is playing.  Go to Settings -> Control Center and then add Music Recognition (using the Shazam service) to your Control Center.  Now, if a song is currently playing, you can just swipe down and tap one button to identify the song.  I often use this if I’m watching a TV show or movie and a song starts to play that I like but I cannot identify.

(6) I’m almost there.

If you want to let someone know that you are on your way, you can certainly send them a quick text message and then give them an estimate of where you are located and how long it will take you to get someplace.  But if you want to be more precise, the Messages app has two helpful features.

First, you can type “I’m at” and then hit the spacebar. The iPhone will give you a suggestion of sending your current location on the map. Note that as soon as you tap the current location suggestion it immediately gets sent, even before you hit the blue send arrow.

Second, you can type “I’ll be there in” and then hit the spacebar.  If the iPhone thinks it knows where you are going (for example, if you are using Maps to navigate or you recently looked up a location), the iPhone will suggest how long it will take you to get there.  Just tap the suggestion and the other person will know where to expect you.

Another option is to let the person track you on the way there.  In Messages, tap the face(s) at the top so that you can see the info button at the top right, then tap the info button, then tap Share My Location.  You can share for one hour, until the end of the day, or indefinitely.  This is a useful feature if you are spending the day working with someone else such that it will be helpful for you to each to know where each other is located, and you don’t have to worry about remembering to turn off the feature when the day is over to maintain your privacy.

(7) Where have I been?

Trying to remember the name of that restaurant you went to last week in Boston?  Or trying to figure out how long you were at a location such as a courthouse, to help you to do your time sheets?  Your iPhone keeps a log of many of the places that you visit, and how long you were there.  Sometimes it is useful for you to go back and see where you have been.  But whether you use this feature or not, you should know that it is there in case someone else gets access to your iPhone and you don’t want them to know where you have been.

Go to Settings -> Privacy -> Location Services -> System Services [all the way at the bottom] -> Significant Locations.  Your iPhone will confirm your identity before going to the next screen, which is a nice privacy check.  On that next screen, when Significant Locations is turned on, you will see a list of many (although probably not all) of the cities that you have been to recently.  Tap a city to see specific locations with the city and the specific times that you were there.  Sometimes it is missing items, and I wouldn’t say it is 100% accurate.  But it is typically accurate enough.

Your iPhone uses this log of significant locations for providing location-related information to some of the built-in apps on the iPhone.  Apple tells you in the Settings app that “Significant Locations are encrypted and cannot be read by Apple.”  Nevertheless, if you find this feature to be more creepy than useful, feel free to turn off Significant Locations.

(8) Back Tap.

This is an accessibility tip that anyone might find useful.  iOS 14 allows you to assign specific functions to a double-tap or triple-tap on the back of your iPhone.  I’ve learned that it isn’t very hard to accidentally trigger the double-tap feature so I haven’t been using that one, but I find the triple-tap feature useful and I have never activated that one by accident.

Head to Settings -> Accessibility -> Touch -> Back Tap.  There’s a set list of system and accessibility functions you can assign to double or triple taps, such as taking a screenshot or activating Siri.  Better yet, you can assign any shortcut in your Shortcuts app, which opens up the feature to all kinds of powerful capabilities.  You can make a Back Tap turn on the camera in video mode.  You can use the Back Tap to open a specific app.  You can use it to send someone a specific message.  And there are countless other useful shortcuts that you can trigger.

(9) Long-press back button.

If you are many menus deep in an app and you want to go back to the top, it used to be that you would have to tap the back button in the upper left again, and again, and again, to get back to the top of the menu structure.  With iOS 14, you can press and hold the standard upper-left Back button to get a list of all the previous pages.

(10) Fixing a bad connection.

If you have trouble getting a good Wi-Fi or cellular connection, here are two tips that will sometimes fix it.  First, put your iPhone in Airplane Mode, wait about 10 seconds, and then turn Airplane Mode off again.  Second, if you are having trouble with a Wi-Fi connection, go to Settings -> Wi-Fi and then locate the name of your network.  Don’t tap the network name, but instead tap the info button (the “i” in a circle) to the right of the network name.  Then tap Forget this Network.  Now, connect to the same network again, which means entering the password.  This will often fix the problem you were previously having with that Wi-Fi network.

(11) VIP notifications.

I don’t let my iPhone or Apple Watch notify me every time I get a new email.  If I did, the notifications would often be non-stop.  But there are always a few people in my life who are important to me, and for them, I want to know right away if they send me a message.  My wife is always on that list.  And depending upon what project I’m working on, a client or another attorney may end up on that list for a period of time.  You can tell your iPhone to notify you only if those VIPs send you an email, and you can always add or remove folks from the VIP list depending upon the circumstances.

In Settings -> Notifications -> Mail, you can adjust how you want to receive mail notifications, both from normal new messages in your Inbox and from a VIP.  You can make someone a VIP by tapping on their name at the top of an email and then making them a VIP.  From your List of Mailboxes, if you enable the VIP mailbox, you can tap the information button to see a list of all of your VIPs.

(12) CarPlay icons.

You can control which icons appear on which screen of your CarPlay screen by going to Settings -> General -> CarPlay -> [your car name].  I put all of the apps I use on my main screen, and move the ones that I never use (such as the built-in app for my car) to the second screen.  And the apps that I use the most, such as Now Playing and Overcast, are on the left side of the screen so that they are easier to reach from the driver’s seat.

(13) Mail previews.

In my Mail app, when I am looking at a list of messages, I prefer to just see the sender and the subject line, so that I can see even more messages on the screen at one time.  I know that others prefer to also see a preview of the beginning of the message.  You can adjust what you see in Settings -> Mail -> Preview [under Message List] and then select from None to 5 Lines.  Mine is set to None.

There are lots of other things that you can control in Settings -> Mail such as whether to organize your emails by thread, swipe options, etc.  Spend a little time poking around there to configure your Mail app in a way that makes the most sense for you.

(14) Use a parking app.

If you live in a community in which there is an app that you can use to pay for parking on a public street, download that app and configure your payment information so that it is ready to use whenever you want to use it.  These apps are useful while parking, but they are especially useful if you start to run out of time on your meter because you can add more time using the app, without having to go back to your car.  No need to take a break in a deposition to go feed the meter.

The app that I use in New Orleans is called Park Mobile, and it works in a large number of other cities.  Two years ago, I used the app to challenge and successfully beat a parking ticket.

(15) Use a Bluetooth keyboard that lets you quickly switch devices.

The device that Pam recommended during our CLE was the Logitech K480, which is a small, compact keyboard with a slot to hold up an iPad.  The one that I prefer is a full-size keyboard called the Logitech MX Keys (my review).  When you use this keyboard with your computer (PC or Mac), you can press a button or flip a switch to quickly have the keyboard start working with your iPad or iPhone.  This is one of my favorite purchases of 2020.

(16) Tap to Top.

When you are looking at a list of items on your iPhone, such as a long list of emails or most any other list, you can quickly jump to the top of the list by tapping the middle of the top of the iPhone screen.

(17) Take a photo while you are taking a video.

The videocamera on the iPhone is incredibly powerful, so much so that I no longer see a reason for most folks to purchase a stand-alone videocamera.  But sometimes, while you are taking a video, you also want to take a photo of whatever your iPhone is seeing.  To do this, just tap the camera button on the screen while you are taking a video, which appears next to the shutter button.

(18) Change Siri’s accent.

In the Settings app, go to Siri & Search -> Siri Voice.  You can select a Male or Female voice, with accents of American, Australian, British, Indian, Irish, or South African.

(19) Stop apps from asking for ratings and reviews.

Does it annoy you when one of your apps asks you to rate and review the app in the App Store?  You can turn that off.  Go to Settings -> App Store and turn off In-App Ratings & Reviews.

(20) Offload apps.

Your iPhone gives you the ability to remove an app from your device while keeping all of your documents and data associated with the app.  That way, if you don’t use an app very often, you can save space on your iPhone, but you can always restore the app later when you are ready to use it again (unless the developer removes it from the App Store).

You can have this process happen automatically by going to Settings -> App Store and then turn on Offload Unused Apps.  Or you can do it manually for an app by going to the Settings app, tap General and then tap iPhone Storage.   You will see all of your apps listed, sorted by how much space each app takes.  Tap on the app at issue and then select Offload App.  

Another reason to offload an app is to stop your iPhone from giving you the error message that “This app is no longer shared with you,” as I discussed in this post.

BONUS TIP:  Use a password manager.

You need to use complex passwords for all of the online services that you access.  Otherwise, a hacker can guess your password.  And you need to use unique passwords for every service.  Otherwise, if a hacker learns about your password from one website, the hacker can use it to access your account on another website.  But nobody can remember a large number of complex, unique passwords.  That’s why you need to use a password manager.  Not only does it remember your passwords, it can create complex ones for you, and it can automatically enter the passwords on your iPhone (and iPad and computer) so it actually saves your time.

The password manager that I use and recommend is 1Password.  You may have seen me mention it on iPhone J.D. in the past, such as on 1/22/13, 2/3/14, 2/11/15, 6/18/15, 2/27/16, 5/2/17, 6/1/17, 7/20/17, 7/26/18, 5/6/19, and/or 6/17/19.  You know, just a few times.  Use a password manager! 

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BlawgWorld_POTW_Logo_600This article won the BlawgWorld Pick of the Week award on November 24, 2020. The editors of BlawgWorld, a free weekly email newsletter for lawyers and law firm administrators, give this award to one article every week that they feel is a must-read for this audience.

In the news

Starting today, the iPhone 12 mini and iPhone 12 Pro Max are now available for purchase, which means that you can now buy any of the four models in the iPhone 12 family.  And when you do so, there is now a new option for getting and setting up your new iPhone.  But first, a little background.  In 2000, Ron Johnson joined Apple and became Apple’s Senior Vice President for Retail.  As the guy responsible for the creation and original roll-out of the Apple Stores, he had incredible success.  In 2011, he left Apple to become the president of JC Penny, where he was far less successful and was fired after two years.  In 2014, he started a company called Enjoy, a company that changes the shopping experience by bringing a store to you.  An Enjoy employee goes to your house to help you set up a new device.  And the employee has additional accessories available for purchase.  Michael Steeber of 9to5Mac reports that Apple is now working with Enjoy for the iPhone 12, which means that Ron Johnson has gone full-circle and is now helping to sell Apple products again.  If you purchase an iPhone 12 using the Apple website or the Apple Store app, in select cities you can select Delivery with Setup during checkout and an Enjoy employee will bring your new iPhone to you and spend 30 minutes helping you set up your new device.  (Or, you can talk to the Enjoy representative via FaceTime for extreme social distancing.)  My understanding is that Enjoy is paid by Apple so there is no additional cost to you, and it looks like the service is available in 54 cities in the United States, plus locations in Canada and the UK.  This looks like an interesting alternative to visiting an Apple Store to purchase and have someone help you get started with a new iPhone.  And now, the news of note from the past week:

  • Back in 2006, when I was living in New York City after Hurricane Katrina, I had a chance to chat with Ron Johnson at Apple’s Fifth Avenue store.  Here is a picture of us.  I’m the one on the right — the one who didn’t make hundreds of millions of dollars working at Apple.
  • In an article for TidBITS, Glenn Fleishman wrote the best article on 5G that I’ve seen.  He explains how it works, why it matters, how to get it (in the U.S.), and what it may become in the future.
  • Using AirPlay to mirror an iPad screen on a TV without wires is incredibly useful, making it easy to give a presentation.  For a long time, you could only do this with an Apple TV, which starts at $180.  But now, you can use AirPlay with an inexpensive Roku connected to a TV, which starts at $40.  Jared Newman of TechHive describes the experience of using AirPlay on a Roku, and he said that it works incredibly well.
  • Jim Darlymple of The Loop wrote a detailed and interesting review of Apple’s new HomePod mini.
  • Emma Baccellieri of Sports Illustrated explains how MLB is using iPads in stadiums to recreate the sound of a crowd for baseball games played in empty stadiums.
  • Jason Cross of Macworld reviews the iPhone 12 Pro Max.
  • Travel photographer Austin Mann brought an iPhone 12 Pro Max to Zion National Park in Utah to show off what the camera can do.  His pictures are stunning.  And at the end of his article, he created a very helpful decision tree to help you to decide which model of the iPhone 12 is best for you.
  • Bradley Chambers of 9to5Mac explains how HomeKit devices saved his car from being stolen.
  • When I was a kid, my brother and I would spend countless hours playing the Atari 2600, and one of the things that I loved about it was the joystick.  In a recent episode of his YouTube show Will It Work, Niles Mitchell shows how he managed to connect (wirelessly) an Atari 2600 joystick to an iPhone so that he could play old Atari 2600 games on it, such as the Activision game Pitfall.  If you feel the same nostalgia for the Atari 2600 that I do, then you should check out the video.
  • Apple has published its 2020 Holiday Gift Guide.  It’s worth checking out just to see the fun design of that web page.
  • And finally, while I don’t think that the new MagSafe Wallet from Apple is for me, photographer Peter McKinnon is a fan of this product.  He prepared a compelling video to explain and show what is great about the MagSafe Wallet:

iPhone 12 mini and iPhone 12 Pro Max — the initial reviews are in

Although Apple started to sell the new iPhone 12 and iPhone 12 Pro on October 23, 2020, that was only half of the iPhone 12 family.  Apple is now taking pre-orders for the other two phones:  the iPhone 12 mini and the iPhone 12 Pro Max.  The new phones go on sale this Friday.  Apple provided review units to select journalists, and their initial reviews were posted yesterday.  If you are trying to decide if these new phones are right for you, these reviews may help you to make your decision.  The reviews convinced me that the medium size was best for me, but I’m sure the small and large sizes will be attractive to lots of folks.  It is great that you now have so much to choose from in an iPhone family.

iPhone mini

The iPhone mini does everything that the iPhone 12 does.  It’s just smaller and $100 cheaper.  For many, smaller is a really “big” deal because it makes it easier to hold the iPhone, use it in one hand, and fit it in a pocket.  Note, however, that it also means that the battery is smaller, and the initial reviewers found that you need to keep an eye on how much you use it if you want the battery to last all day.  The iPhone mini is a little bigger than the iPhone 5, and a little smaller than the iPhone 6, which makes it noticeably smaller than the iPhone 12. 

Here are some of my favorites of the initial reviews:

iPhone 12 Pro Max

Two things make the iPhone 12 Pro Max special.  First, it is big.  Really big.  And that makes it heavier and harder to hold in one hand.  Reviewers tended to find that it was either too big or right at the end of feeling too big in your hand — which is precisely why I know that it is not for me.  But if you can get past that, you get the largest screen ever available in an iPhone.  Heck, it is almost like a smaller iPad.  And you also get more battery life.

Second, the extra $100 that you spend for the 12 Pro Max over the 12 Pro gets you a slightly better camera system.  The normal camera (which Apple calls “wide”) has a larger sensor than the other phones in the iPhone 12 family.  As a result, it captures more light with less noise.  If you are in bright sunlight, no big deal.  But if the light is dim, your pictures with the iPhone 12 Pro Max will have more detail and will look better.  There are situations in which the iPhone 12 Pro would use Night Mode because of the low light but the iPhone 12 Pro Max can take a normal picture without resorting to Night Mode, resulting a more detailed and overall better quality picture.  Also, if you shake your hand while you are taking a picture or video, the 12 Pro Max has a different system that does a better job reducing the vibration.  And finally, the telephoto camera can zoom a little bit more than the iPhone 12 Pro (2.5x instead of 2x) and can do so with a little less light.  It is worth noting that, overall, most of the reviewers didn’t find the camera improvements to be substantial over the iPhone 12 Pro.  But the improvements are there if you look for them.

Here are some of my favorites of the initial reviews:

Bonus tip:  Wall Street Journal and Apple News+

If you click on one of the Wall Street Journal links above and you don’t subscribe to the Journal, you probably cannot read the articles (although you can still watch the great video that Joanna Stern included with her iPhone mini review).  But if you subscribe to Apple News+ (which I do, now since I signed up for the Apple One Premier account), here is a workaround that seems to work with any Wall Street Journal article:

First, open the article in Safari on an iPhone or iPad.  Second, tap the share button at the top right (the box with the arrow pointed up).  Third, in the row of app icons, scroll across until you find the News icon.  (If you don’t see it, tap More, and then you will find it.  Better yet, tap More and then tap Edit to add News to your normal list of icons and to avoid the need to tap More in the future.).  Tap the News icon, and the article will open in the Apple News app.  And because you can read full Wall Street Journal articles in the News app if you subscribe to Apple News+, you will be able to read the entire article.

In the news

A

pple released iOS 14.2 and iPad OS 14.2 yesterday. The most noticeable change is that it adds support for the new 2020 additions to the Emoji character set.  Jeremy Burge of Emojipedia shows and describes each of the new Emoji characters, such as Smiling Face with Tear, Disguised Face (with Groucho Marx glasses), new animals, new objects, and more.  And California attorney David Sparks discusses some of the other new features in iOS 14.2, as does Alex Guyot of MacStories.  One noticeable addition is the ability to add Shazam (Apple calls it Music Recognition) to your Control Center (the thing you access by swiping down from the top right on an iPhone with FaceID).  Another interesting new feature is that you can now ask Siri “What’s my update” to get a personalized update of your weather, calendar, reminders, and the news, as noted by Benjamin Mayo of 9to5Mac.  And now, the news of note from the past week:

  • Starting today, you can pre-order an iPhone 12 mini or an iPhone 12 Pro Max.  Chance Miller of 9to5Mac links to some reviewers who have already posted initial impressions.
  • You can improve security on your Wi-Fi router if it supports HomeKit.  If you use an eero or eero Pro, you can take advantage of this, as I noted in my recent review.  Illinois attorney John Voorhees of MacStories reviews HomeKit security on the Linksys Velop Mesh WiFi Router System.
  • Glenn Fleishman of Macworld explains how the Wi-Fi button in the Control Center works.
  • Juli Clover of MacRumors compares the iPhone 12 and the iPhone 12 Pro.
  • Michael Potuck of 9to5Mac reviews Apple’s new Leather Wallet with MagSafe.
  • I’m a big fan of the Material Dock by Studio Neat, which I reviewed back in 2016.  It gives you a central location to charge an iPhone and Apple Watch, and I use one on my bedstand.  The one I use works with a Lightning cord to charge the iPhone, but Studio Neat now has a new version that works with MagSafe if you want to just place your iPhone down instead of plugging it in.
  • Jason Cross of Macworld reviews the new iPad Air.
  • Apple is now offering the AppleOne bundle.  If you get the Premier Plan, you get 2TB of iCloud storage.  What if you need more than that?  Benjamin Mayo of 9to5Mac explains that you can now add an additional 2TB of iCloud storage for another $9.99/month.
  • Have you ever noticed a small orange or green dot at the top of your iPhone and wondered what it means?  Benjamin Mayo of 9to5 explains what the dots mean.  They show that the videocamera or the microphone on your iPhone is in use — a good security measure to watch out for in case you don’t realize that an app is using the camera or microphone.
  • If you are looking for a new show to watch on Apple TV+, I really enjoyed the first season of Tehran.  It’s a spy thriller set in Iran, full of suspense and with twists and turns.  Much of the dialogue is not in English so you have to watch subtitles, but the show is totally worth it.
  • So far, I’ve been unimpressed by 5G.  Michael Simon of Macworld notes that 5G can be incredibly fast on the iPhone 12, if you are lucky enough to be in the small area in which an mmWave tower is providing a signal.  He also says that sub-6GHz 5G can still be faster than 4G LTE; I’m sure that can be true, but it hasn’t been true in most of my tests in New Orleans.
  • And finally, if you want to learn more about 5G, I did enjoy watching this YouTube video in which Justine “iJustine” Ezarik interviews Francesca Sweet of Apple to discuss 5G on the iPhone:

Apple begins service program for AirPods Pro with inappropriate noises

About two months ago, I wrote about a problem that I was having with my AirPods Pro.  I would occasionally hear a strange crackling or static sound when I was using either noise cancellation or pass through mode.  Or sometimes, if there was a noise in the outside world, it would be even loader in one of my AirPods than it should be.  The problem was especially obvious when I was on a treadmill.  I noticed it with my left AirPod about four months after I started using them, and I noticed it in my right AirPod about eight months after I started using them.  Both times, I reached out to Apple, and Apple sent me a free replacement.

A few weeks ago, I started to notice the problem again with my left AirPod — the one that Apple had replaced about seven months earlier.  I figured that meant that I would need to go through the process of requesting a replacement again, and because AirPods have a one-year limited warranty, I knew that I would have to do it before the one-year anniversary of my purchase. 

However, on October 30, 2020, Apple launched a new AirPods Pro Service Program.  Apple now acknowledges that “a small percentage of AirPods Pro” that were “manufactured before October 2020" — in other words, any AirPods Pro currently in use — “may experience sound issues.”  Apple says that one symptom is “[c]rackling or static sounds that increase in loud environments, with exercise or while talking on the phone.”  Another symptom is “Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise.”  That describes my problem to a tee.  As a part of this new program, Apple will now replace an affected AirPod for up to two years from the date of purchase — double the original warranty.

To take advantage of this program, Apple says that you can visit an Apple Store, but with the risk of COVID-19, I wasn’t interested in risking exposure to others in the small and traditionally crowded Apple Store located in the Lakeside Shopping Center near New Orleans.  Fortunately, that wasn’t necessary.  Using the Messages app on my iPhone, I initiated a chat session with Apple support.  I began by simply typing “AirPods Pro support.”  A bot immediately responded by asking me to provide my serial number and then I was quickly connected to a real person. 

I told the person about the problems that I was having with my left AirPod, and I was asked the following questions:

  • Are your AirPods fully charged?
  • Have you tried cleaning the AirPods case?
  • Are there any nearby sources of interference?
  • Does this happen with more than one device, like another iPhone or iPad, etc.?
  • Have your AirPods and/or charging case experienced any accidental or liquid damage?
  • Have you tried resetting them?

After I answered all of those questions, the support representative set up a replacement for me.  Apple sent me a pair of new AirPods (even though I was only experiencing problems with the left one — so far, at least).  I wasn’t sent a new charging case; just the individual AirPods.  They each came in a separate box, and it only took 48 hours for the AirPods to show up via FedEx. 

I put each old AirPod in the same box, exposed the self-addressed return label, and dropped them off at a FedEx location for a free return.  (Apple put a hold on my credit card for the $198.92 cost of a replacement AirPod, but I know from my prior experiences that Apple will cancel that hold once they receive the return.)

As for the new AirPods, I put them in my current case (first the old left one with the new right one, and then later the new left one with the new right one), and I waited about 10 minutes.  Then I removed the memory of the prior AirPods from my iPhone (Settings -> Bluetooth ->  AirPods Pro -> Forget This Device), held down the button on the back of the case with the case open until the white light flashed on the front, then I paired my AirPods with my iPhone again.

So far, the new AirPods Pro work great.  Not only do I no longer experience the bizarre noises, but I’m actually finding that the noise cancellation function works a little better than it ever did before.  It seems like it is keeping out even more outside noises.  Also, when I run the Ear Tip Fit test within the Settings app, I’m virtually always getting the “Good Seal” test result:

With my prior AirPods Pro, that test failed for me almost every single time, as I noted in my review.

I have no idea what was originally causing this problem and what Apple did to fix it.  And at this point, I obviously don’t know if I will start to experience new problems in a few months.  But for now, I’m very happy, and hopefully, Apple has really fixed it this time.

If you use AirPods Pro and you occasionally experience some of these bizarre noises, I encourage you to take advantage of the new AirPods Pro Service Program.  AirPods Pro are amazing — one of my favorite Apple products — and I use them every single day.  It is great to have them performing at their best 100% of the time.

Apple 2020 fiscal fourth quarter — the iPhone and iPad angle

Apple recently released the results for its 2020 fiscal fourth quarter (which ran from June 28, 2020, to September 26, 2020) and held a call with analysts to discuss the results.  Apple’s fiscal fourth quarter is typically a transitional quarter; it is the first fiscal quarter — the one that we are in now — that is traditionally Apple’s big revenue quarter because of holiday sales.  But everything is different this year as a result of COVID-19.  For example, in 2020, the fourth fiscal quarter was the best quarter for Mac sales in the history of the company.  Not only did Apple have the traditional back-to-school sales (including the MacBook Air that I purchased for my son as he started high school) but there were also many folks purchasing new Macs to use during the pandemic.  In total, Apple saw $64.7 billion in revenue for the quarter, a record for Apple in a fiscal fourth quarter and 29% higher than this time last year.  Wow.  If you want to get all of the nitty gritty details, you can download the audio from the announcement conference call from iTunes, or you can read a transcript of the call prepared by Seeking Alpha, or a transcript prepared by Jason Snell of Six Colors.  Apple’s official press release is here.  As always, I’m not as interested in the financial details as I am the statements of Apple executives during the call that are of interest to iPhone and iPad users.  Here are the items that stood out to me.

iPhone

  • iPhone revenue was $26.4 billion this quarter.  That’s exactly the same as last quarter, but more importantly, is down 21% versus the same quarter last year when revenue was $33 billion.  But there is an obvious reason for the year-over-year decrease.  In 2019 (like most recent years), Apple started selling a new iPhone near the end of the fiscal fourth quarter.  But this year, the new iPhone was delayed, presumably because of the pandemic.  The iPhone 12 and iPhone 12 Pro didn’t go on sale until October 24, and the iPhone 12 mini and iPhone 12 Pro Max go on sale this month. 
  • Apple CEO Tim Cook suggested that if it were not for that difference, iPhone revenue have been even higher than last year, pointing out that iPhone sales were up year-over-year until mid-September.
  • Cook said that there are more iPhones in use now that at any time in Apple’s history.

iPad

  • The iPad did incredibly well this quarter, with revenue of $6.8 billion, up substantially from $4.7 billion this time last year. 
  • Apple didn’t provide theories why iPad sales were so high.  Presumably, the large increase in remote working was a big reason for this.

Other

  • Cook said that Apple’s wearables business — which includes the Apple Watch and AirPods — is now the size of a Fortune 130 company. 
  • Over 75% of people who purchased an Apple Watch last quarter were purchasing their first Apple Watch.
  • Apple has been incredibly successfully during the pandemic.  In part, that is because work-from-home and school-from-home has prompted many people to upgrade their mobile technology, and Apple is a leader in that area.  But Cook said that part of the success is also because being innovative is part of Apple’s DNA:  “When we first began to grapple with COVID-19, I said there are worse things for a company whose business is innovation than having to periodically do just about everything in an entirely new way.  This year we not only launched our most powerful and compelling generation of hardware, software, and services ever.  We did it in a way that pushed us to re-imagine every part of that innovation process, down to how we share these announcements with the world, and how we get new products into our customer’s hands.  Working from kitchen tables and bedrooms, in distanced office settings, and reworked labs and manufacturing facilities, the team rebuilt every part of the plane while it was midair.  And the results speak for themselves.”  He continued:  “Innovation isn’t just about what you make.  It’s about how you approach problems.  And these teams, and every team across Apple, have not faced a single question this year that they haven’t found an answer to with passion and resolve.  Their actions didn’t just meet the moment, they will make us a better company moving forward.”
  • Apple may not be a bank, but it now offers quite a few financial products such as Apple Card, Apple Pay, and Apple Cash.  When an analyst asked Apple about this area, Cook responded that Apple is “very bullish about this area and view that there are more things that Apple can do in this space.  And so it’s an area of great interest to us.”  In an article for Macworld, Jason Snell pointed out that the last time Cook talked about an “area of great interest,” it was the wrist.  And then about a year later, Apple introduced the Apple Watch.  So perhaps Cook was indicating that Apple has another financial product coming soon.
  • Snell had another interesting observation in a separate article that he wrote for his Six Colors website.  We think of Apple as being a company that makes products, but that is far less true today than it once was.  Not only does Apple have those financial services, but Apple also makes a lot of money in the category of Services.   Services accounted for 22% of Apple’s overall revenue in the past quarter.  Snell pointed out that Apple’s gross profit margin last quarter was 30%, but the gross margin for Services was 67%.  Or as Snell put it:  “A dollar of Services revenue generates more profit than two dollars of product revenue.”  Just a few days ago, I signed up for one of Apple’s newest services, the Apple One bundle.  By paying a single price for a number of services that I used to purchase separately — iCloud storage, Apple Music, Arcade — as well as the Apple TV+ service that I had intended to start paying for once my free trial ends, I’m actually paying less money with an Apple One bundle.  But of course, Apple hopes that most folks will ultimately end up spending more by purchasing a bundle.  And I suppose that could be true for me too.  Although my kids use the Apple Arcade service, I could see myself cancelling it at some point, but. now that it is included in my bundle, I guess I’ll just end up keeping it.  The iPhone and iPad may entice many people to be Apple customers, but it is the revenue associated with services that makes Apple so profitable.

In the news

This is the first time that I have written a post for iPhone J.D. by candlelight, just like they used to blog in medieval times.  Like most folks in New Orleans, I haven’t had electricity at my house since Hurricane Zeta came through on Wednesday.  We’re told that it could take 10 days to get power restored to all of the residential areas (yikes!) but hopefully it won’t be that long.  A late October hurricane in New Orleans is incredibly rare, but this is, after all, 2020.  And now, the news of note from the past week:

  • I discovered a new advantage of 5G this week.  When the 4G LTE network is completely overwhelmed by an entire city relying upon cellular data to keep up with the news during and after a hurricane because there is no other source of the internet, I had much better luck getting a signal using 5G.  Even 5G has not worked all of the time, and the speeds are nothing like what I was seeing before the hurricane, but most of the time it has worked, often with enough speed to stream live video of a local news station.  I’m still finding circumstances in which LTE is faster, but 5G tends to be more dependable.
  • On March 24, 2020, Apple added vastly improved mouse and trackpad support to the iPad.  At the time, I noted that it would be fantastic to see this implemented in Microsoft Word for iPad.  This week, Microsoft announced that the feature is on its way, although it isn’t out quite yet.
  • Jason Cross of Macworld posted a review of the iPhone 12 Pro.  He likes the camera and the design of the phone, and thinks that 5G helps to future-proof the device.
  • Geoffrey Fowler of the Washington Post also write an interesting review of the iPhone 12 and 12 Pro.
  • Ben Lovejoy of 9to5Mac reports that according to the insurance company Allstate, the iPhone 12 performs better than any other phone in a drop test.
  • Lovejoy also explains how you can use the LiDAR scanner on an iPhone 12 Pro to quickly measure a person’s height.
  • Harry McCracken of Fast Company has been using an iPad as his main computing device for years, so he knows his way around an iPad.  He is impressed with the new iPad Air and wrote about it in this review, noting that it is the perfect happy medium in the iPad lineup.
  • John Gruber of Daring Fireball reports that Apple’s new MagSafe charger only charges at full speed when you use a 20W power adapter.  In a series of follow-up posts (1, 2), he recommends buying two third-party chargers that are cheaper than the one sold by Apple.
  • Julia Alexander of The Verge reports that, starting today, you can subscribe the new Apple One service, which combines multiple Apple services into a single package.
  • If you want to create a short video, the Clips app from Apple has always been powerful, but until now was limited to make square videos.  As Ryan Christoffel of MacStories reports, this week the app was updated with many new features, including the ability to create landscape (or portrait) videos.
  • And finally, Apple hired some creative folks to produce and use an iPhone 12 Pro to film a video called Dark Universe, part of its Experiments series.  There is also a behind the scenes video that shows how they did it.  Pretty cool:

Review: iPhone 12 Pro

The iPhone 12 Pro is a fantastic phone.  I think it is the phone to get if you are in the market for a new iPhone that will perform incredibly well for many years and if you also enjoy taking pictures with your iPhone.  I’m a little disappointed that the flat edge of the iPhone isn’t as nice as I had hoped, but I still like this design, and this is a great device.

Design:  the edges

One of the biggest changes in the iPhone 12 Pro is the new design.  And the most noticeable design change is the flat sides.  

If you used an iPhone 4/4s/5/5s, then you remember what it is like to have an iPhone with flat sides.  The iPhone 5/5s design of 2012 and 2013 was my all-time favorite iPhone design to hold in my hand.  In 2014, Apple introduced the iPhone 6 with a rounded edge, and Apple kept that type of edge design through the iPhone 11 family in 2019.  The rounded edge feels great but it makes the iPhone more slippery, more like a bar of soap (although obviously not that bad).  Which meant that you really need a case as a safeguard against dropping the iPhone.  Here is the edge of the iPhone 12 Pro next to the edge of the iPhone 11 Pro:

My hope was that the iPhone 12 Pro would feel as good as the iPhone 5/5s and that the flat edge would make a case unnecessary.  Unfortunately, the iPhone 12 Pro is not quite as comfortable to hold as the iPhone 5/5s because the edges on the iPhone 12 Pro (and iPhone 12) are squared off at the corners.  The corners are not sharp, but they are just not quite as comfortable as the corners on the iPhone 4/4s/5/5s.  On the iPhone 4/4s, the front and back of the phone were not quite as wide as the aluminum band, creating a slight step instead of a corner.  On the iPhone 5/5s, the corners are chamfered so that there is a sloping edge.  Those tiny details make the corner of the iPhone much more comfortable in your hand.  The following picture shows the top edges of the iPhone 12 Pro, iPhone 5s, and iPhone 4s so that you can see the differences:

Note that the flat edge works great on the iPad Pro, and I presume it is also fantastic on the new version of the iPad Air.  But with a larger tablet, you are not cupping both sides in your hand.  When my hand wraps around the iPhone 12 Pro, I find myself wishing that it had chamfered edges so that it would feel as good as the iPhone 5.

Having said that, the flat edge does make it easier to grip the side of the iPhone, making it more secure in the hand.  If I was walking quickly and holding one iPhone in one hand, the iPhone 11 design with the curved edges would likely slip out of my hand, but I think I could hang on to the iPhone 12 Pro.  None of this will make a difference if you plan to use a case with an iPhone 12 Pro, but I do like that the iPhone 12 design means that I feel safer about not using a case.  That makes the iPhone 12 Pro a little less bulky in my pocket, and I also prefer the feel of using the iPhone without a case.

Note that the iPhone 12 might be even less slippery than the iPhone 12 Pro.  The iPhone 12 Pro uses stainless steel for its edges (which look great) and a matte back.  The iPhone 12 uses aluminum for its edges and has a glossy back.  John Gruber of Daring Fireball had a chance to try out both models and noted in his review that the iPhone 12 was less slippery:  “Glossy sounds like it would be more slippery than matte, but when it comes to glass, glossiness adds grip — it gives your fingers a bit of tack, like clean sneakers on a polished basketball court.”

[UPDATE:  Today, Jason Snell of Six Colors published a review of both the iPhone 12 and the iPhone 12 Pro.  From a design standpoint, he prefers the iPhone 12 with matte sides and a glossy back over the iPhone 12 Pro.  I haven’t touched an iPhone 12 yet, but reading his review makes me think that I would agree with his assessment.  Nevertheless, I still prefer the iPhone 12 Pro because of the better camera, as explained below.  Too bad I cannot get an iPhone 12 design with the iPhone 12 Pro camera.]

Of course, there are two reasons to use an iPhone case.  The first reason is to reduce the risk of the iPhone slipping out of your hand, which is much less of a risk with the iPhone 12 design.  But the case also provides additional protection if the iPhone 12 Pro does fall out of a hand and hits a hard surface.  That additional protection is less necessary with the iPhone 12 design because it also includes a much more durable glass on the front, a new material that Apple calls Ceramic Shield.  Apple says that the Ceramic Shield provides 4x drop protection for the front of the iPhone.  A test done by the MobileReviewsEh YouTube channel showed that the iPhone 11 screen cracked with 352 Newtons of force (about 79 pounds) whereas the iPhone 12 didn’t crack until 442 Newtons of force was applied (about 99 pounds).  (The tests also showed the front of the iPhone 12 to be much more resistant to scratches.)  But even with the added protection of the Ceramic Shield, it seems that you would get even more protection with a case.

Design is inherently subjective, but here is the bottom line for me.  Unless you are upgrading from an incredibly old iPhone 5s or earlier model, when you upgrade to an iPhone 12 or iPhone 12 Pro you will be changing from an iPhone with a curved edge to an iPhone with a flat edge.  The good news is that it will be easier to hold the new iPhone in your hand without dropping it, so perhaps you won’t need a case.  The bad news is that while the flat edge feels good, it doesn’t feel as good as the iPhone 5/5s because the chamfered corners on that model gave the corner an even more comfortable feel.  On the other hand, I very much like the look of the shiny stainless steel flat edge.  Of course, if you plan to put your new iPhone in a case, then you are unlikely to even notice the change from the curved to the flat edge.

Design:  screen size

The other design change is the screen size.  Unlike the iPhone 11 Pro, iPhone XS, and iPhone X which all had a 5.8" screen (measured diagonally), the iPhone 12 Pro has a 6.1" screen.  

In part that is because of smaller bezels.  In part, that is because, as you can see in the next picture, the new iPhone is just a tiny bit taller:

With the 6.1" screen, there is just a little more usable screen real estate.  It isn’t a major difference, but it is nice.  For example, when you are looking at a list of emails, you can see an additional half-a-line.  The first picture is the iPhone 11 Pro, and the second picture is the iPhone 12 Pro:

 

If you already have an iPhone 11 (which is larger than the iPhone 11 Pro), then you already know what it is like to have a 6.1" screen.  But the iPhone 12 Pro puts that same 6.1" screen size in a smaller device, which is nice.

5G

If you watch any of the advertisements for the iPhone 12 family, you would think that 5G is the primary reason to buy a new iPhone.  It is not.  At least not yet.  I know that 5G will be more important in the future, and it is nice to know that a new iPhone that you purchase today will be ready for the new network that will become more important over the next few years.  But for now, 5G is a mixed bag.

To even use 5G, you need to have a carrier plan that supports it.  Although I already had an AT&T unlimited plan, it was a plan I signed up for in 2018 that AT&T no longer offers, and that plan doesn’t support 5G.  Fortunately, it was easy for me to use the myAT&T app to select a new unlimited data service (all of the new unlimited plans support 5G) and in the process, I actually saved some money.  My prior plan (AT&T Unlimited Plus) cost $185/month for three phones with 10 GB of monthly hot spot data plus my Apple Watch.  My new plan (AT&T Unlimited Elite) costs me $170, although the price varies based upon the features that you select.  The plan that I selected keeps hotspot data for each phone and increases it to 15 GB/month for two of the phones and 30 GB/month for my iPhone 12 Pro.  On the other hand, my new plans offer HD video on my phone (just like AT&T Unlimited Plus) but only SD video on the other two phones.  That still seems like a net win for my family, but I didn’t realize before I received my iPhone 12 Pro that I was going to need to change my plan to use 5G.

After I changed my plan using the app, about 30 minutes later I started to see the option to use 5G on my iPhone 12 Pro.  That’s when I started to run some speed tests, and I have been running tests every day in various locations in New Orleans.  And that’s when I saw the limitations of 5G.

First, there are many places that don’t have 5G at all.  And if you live in the United States, to get the incredibly high speeds that 5G has the potential to deliver, you need to use a type of 5G that uses millimeter wave (mmWave) technology.  But the mmWave towers can only send a signal for about a block and are easily interrupted, so you have to be outside with a clear line of sight to an mmWave tower to take full advantage.  AT&T says that there are mmWave towers in New Orleans where I live, but I haven’t yet found one, even though I went hunting for them over the last few days.  The AT&T website doesn’t tell you where mmWave towers are located, and neither an AT&T representative at a local store nor the AT&T 1-800 support line could give me a location for even one AT&T mmWave tower.  I thought that I might find them downtown or in the French Quarter, and maybe they are there somewhere, but I couldn’t find them.  I know from what I have read online that if you find one of the mmWave towers, you can get incredibly fast speeds of 1Gbps or higher.

The other type of 5G is called Sub-6 GHz, and it covers a much larger area.  It has the potential to be faster than LTE, in part because of the way that it deals with congestion.  If you are at a concert or a sporting event or some other event in which there are lots of people close to each other using the same cellular network — exactly the sort of situation that we cannot be in right now due to the pandemic — 5G might be considerably better than LTE.  But in my tests over the past few days, I really haven’t noticed much of an improvement, and often 5G was actually worse than LTE.

Fortunately, the iPhone 12 family supports three different modes, accessed by going to Settings -> Cellular -> Cellular Data Options -> Voice & Data.  You can select 5G On (5G all the time, which uses more battery life), 5G Auto (which uses 5G only when the iPhone feels that it would help without significantly reducing battery life), and LTE.

For the following tests, I used the Ookla Speedtest app on my iPhone 12 Pro.  First, I ran a speed test using the 5G On mode.  Second, I ran the speed test in the same location using the LTE mode.  The numbers listed below are download/upload speed, measured in Mbps, with 5G first and then LTE.  You would expect the first set with the 5G numbers to always be better.  A few times it was, but most of the time, LTE was faster — especially for download speeds, which is typically more important than upload speeds.

5G — LTE

62.2 / 6.9 — 43.8 / 11.9

68.7 / 6.64 — 34.5 / 6.28

104 / 12.8 — 101 / 10.3

43.2 / 17.7 – 71.9 / 28.6

33.5 / 8.85 — 60.2 / 10.5

119 / 18.5 — 127 / 25.2

42.3 / 18.1 — 64.0 — 10.5

56.4 / 10.8 — 79.6 / 15.6

47.8 / 15.3 — 74.1 / 17.9

41.6 / 15.7 — 49.7 / 8.17

61.9 / 27.5 — 79.1 / 26.6

55.2 / 12.4 — 97.8 / 17.8

Granted, I wasn’t running these tests when I was with a big crowd.  Had I done so, perhaps 5G would have been a clear winner.  But in normal circumstances, my tests do not show Sub-6 GHz 5G being better than 4G LTE.

And of course, you can make an argument that small differences in numbers don’t really matter that much.  For many iPhone uses, you may not even notice whether you are getting 25 Mbps or 50 Mbps or 100 Mbps.  Your emails and texts will seem just as fast.  You can notice a difference in loading web pages, but there are lots of other factors that cause that to vary.  You can also notice a difference when you download or upload larger files (especially videos), but that is not something that I do every day.  5G would have to be substantially faster than LTE for it to be a noticeable change.  AT&T 5G+ using mmWave might provide that.  AT&T 5G using Sub-6 GHz does not yet seem helpful to me.

I’m going to keep my iPhone in 5G Auto mode for a while just to spend more time experimenting with 5G.  Maybe I’ll find myself in an mmWave area at some point, and I’d like to see how much faster that is.  But I certainly don’t want my iPhone to use 5G when it will significantly reduce my battery life because, for now at least, 5G doesn’t seem to be better than LTE.  And if I find myself in a situation in which I need to get maximum speed, that might mean switching back to LTE.

Camera

The iPhone 12 Pro camera is awesome.  In my own tests, I haven’t noticed much of a difference as compared to the iPhone 11 Pro, although the reviewers that I mentioned last week mostly concluded that the camera is a little better in low light or around the edges of a face when taking portrait photos (the ones that blur the background to provide an effect similar to an SLR camera).  But if you are considering purchasing an iPhone 12 Pro, my guess is that you are upgrading from an earlier model, something that you got in mid-2019 or earlier.  And if that’s the case, you will see some substantial improvements with the camera in the iPhone 12 Pro.

Moreover, this will be the first time that you will have to decide whether you want two cameras or three cameras on your iPhone.  The iPhone 12 features two cameras, but the iPhone 12 Pro adds a telephoto camera.  In my review from last year, I provided many examples of how adding the telephoto lens to an iPhone can make a big difference.  And in the year since I have posted that review, I have used the telephoto lens very frequently.  For example, on January 18, 2020, before the pandemic — which feels like 10 years ago — I attended a basketball game.  By using the three different lenses on my iPhone 11 Pro, I took three images that really each tell a different story.  The photo taken with the ultrawide lens tells the story of the entire arena:

The photo taken with the regular lens feels like it approximates what I saw from my “cheap seats” near the top of the arena:

And the photo taken with the telephoto lens gets much closer to the action on the court:

(Note that I have embedded lower quality pictures to make this webpage faster to load; my point here is to comment on the feel of each photo, not the detail that you get with each lens.)

Yesterday, I visited that same arena, but this time it was to vote early.  Here are three pictures taken with the three different lenses on the iPhone 12 Pro:

The quality of the telephoto lens on the iPhone is not quite as good as the quality of the regular camera.  Thus, you will get the best quality picture by simply getting closer to the object or person that you want to photograph.  But often, that is not an option, and in those circumstances, the optical zoom provided by the telephoto lens is far superior to using the regular camera and just cropping the picture to fake a zoom.  For example, yesterday while I was walking around downtown New Orleans and the French Quarter to search (unsuccessfully) for an mmWave tower, I took these three pictures.  With the wider lenses, your focus is on a bunch of buildings.  But you need the zoom lens to focus on the Hibernia Bank Building, which in the 1920s was the tallest building in Louisiana:

The telephoto lens on the iPhone is not as powerful as the telephoto lens that you can get on an SLR camera, but it can still make a big difference.  For example, when I watch my daughter play soccer or volleyball or basketball and I want to get closer to the action, I certainly cannot move from my seat, but the telephoto lens makes my photos and videos even better.  When my daughter played volleyball for her school during the last few months (wearing a mask), her team only played four games, and spectators were only allowed at two of those games because of COVID-19.  And for those two games, each child could bring only a single spectator.  I was happy to have that telephoto lens on my iPhone 11 Pro so that I could take a video of the game and be even closer to the action.  After the game, I created a highlights reel to share with other family members.  They could not attend as a result of the pandemic, but thanks to the iPhone and the telephoto lens, they could still experience the game.

If taking pictures and/or video is important to you, I strongly recommend that you consider the iPhone 12 Pro over the iPhone 12 because of the third camera with the telephoto lens.  You can get an even better quality telephoto lens with the iPhone 12 Pro Max that comes out next month — 2.5x zoom versus the 2.0 zoom of the iPhone 12 Pro — but you have to use the larger phone, which I find to be too large for my hands.

As you make your own decision about whether you want an iPhone 12 or an iPhone 12 Pro, take a look at my review from last year which contains additional comparison pictures with the three different lenses.  I think it will help you to decide whether getting the telephoto lens is worth the extra money for the Pro model.

Etc.

Every year, the iPhone gets a faster processor.  There are certain things that seem a bit more snappy with the iPhone 12 Pro, but I have not run any objective measurements of speed.  Suffice it to say that if you are upgrading from an iPhone that is two years old or more, you will appreciate the additional speed.

The iPhone 12 Pro features a MagSafe connector for even faster wireless charging.  I almost never used wireless charging with my iPhone 11 Pro, but I may try out the MagSafe on the iPhone 12 Pro in the future.  For now, though, I cannot share any first-hand experiences.

Conclusion

With the new iPhones in 2020, there is more choice than ever before.  The iPhone 12 Pro Max is coming next month, and it will have an even better camera.  If you don’t mind very large phones, that might be a good model for you, but it is not for me.  And of course, the iPhone 12 mini is coming next month too, which is perfect for those who want the smallest phone.  For me, the size of the iPhone 12 / iPhone 12 Pro is the sweet spot.  And between those two models, I prefer the iPhone 12 Pro.  The iPhone 12 Pro looks good, feels good in the hand (although, unfortunately, not as good as the iPhone 5), takes great pictures, is incredibly fast, and has an amazing screen.  If you are ready for a new iPhone, you will love the iPhone 12 Pro.

In the news

Can you feel the excitement in the air?  It’s new iPhone day!  At least, it is for those getting the new iPhone 12 or iPhone 12 Pro.  The small one (iPhone 12 mini) and the big one (iPhone 12 Pro Max) come out next month.  Yesterday, Juli Clover of MacRumors shared some photos of folks in Australia getting their new iPhones at 8am Australian Eastern Daylight Time, which is 15 hours ahead of the Eastern Time Zone.  Plus, we have the new iPad Air coming out today — which looks like a fantastic device.  And now, the news of note from the past week:

  • Illinois attorney John Voorhees of MacStories reviews Halide Mark II, a sophisticated camera app that allows you to have lots of control over your photographs.  Whenever I have tried to use prior versions the app, I find myself a little overwhelemed by the options, but I see that this update includes some tutorials so I may have to give it another go.
  • Jack Nicas of the New York Times explains how police departments use sophisticated tools that can sometimes unlock the iPhones used by criminals.
  • Joel M. Podolny used to be the dean of the Yale School of Management, and now he is the Dean of Apple’s in-house educational program for its own employees called Apple University, which helps Apple employees learn from the company’s past successes and failures.  In an article for the Harvard Business Revue, Podolny and Morten Hansen of U.C. Berkeley discuss how the program works.
  • With the pandemic limiting social activity, I was surprised to see this report by Dennis Sellers of Apple World Today saying that the top-grossing app in September was Tinder.
  • iOS 14 makes it possible to customize the way that your iPhone looks in ways that were never before possible.  Tim Hardwick of MacRumors explains how you can use the Launch Center Pro app to create custom app icons.
  • Apple released iOS 14.1 this week.  As Chance Miller of 9to5Mac explains, it fixes lots of bugs, adds support for the new iPhones, and more.
  • If you want wireless headphones but the AirPods are too expensive, Apple released the Beats Flex, which cost only $50.  Chris Welch of The Verge wrote a favorable review.
  • If you were around in the 1980s like I was, you remember when MTV played music videos.  This week, Apple began a new 24-hour stream of music videos called Apple Music TV.  Jem Aswad of Variety describes the new offering.  As I’m typing these words, I’ve got Apple Music TV running on my iPad, and the channel is showing Bruce Springsteen and the E Street Band play songs from their new album, Letter to You.  I love it when a band that has been around for decades still sounds so incredible.  I saw them play New Orleans Jazz Fest on May 3, 2014 (picture to the right; click to enlarge).  The band was fantastic then and they still sound great today.  If you subscribe to Apple TV+, you can now watch a documentary about the making of the new Springsteen album.
  • John Gruber of Daring Fireball reviews the new 2020 version of the iPad Air.
  • If you are getting a new device in the iPhone 12 family and will change to a cellphone plan in the U.S. that supports 5G, there are lots of plans to choose from.  Eli Blumenthal of CNet explains all of the 5G options.  I see that my current AT&T unlimited plan isn’t even being offered any more.
  • And finally, Apple shared a video showing what three-time Academy Award winner Emmanuel “Chivo” Lubezki was able to film with the iPhone 12 Pro.  It won’t surprise you that there are some stunning shots in here:

iPad Air (4th generation): the initial reviews are in

Although Apple debuted the fourth generation of the iPad Air last month (I discussed it on September 16), the first day that you can purchase the 2020 version of the iPad Air is tomorrow.  Apple gave review units to select journalists, and yesterday many of these folks posted their reviews.  And the folks who have spent time with these devices have come to a conclusion that is very similar to what I wrote last month:  this is the first iPad Air that is good enough to almost be an iPad Pro, and for many attorneys, it is the perfect device to get.  If you think that you might want more than what the iPad Air offers and if you can wait, I encourage you to NOT purchase an iPad Pro today.  The writing seems to be on the wall, and I expect Apple to announce new iPad Pro models at some point soon.  The last iPad Pro update was announced on March 18, 2020, so you may have to wait until March 2021.  But at this point, the iPad Pro is starting to look a little outdated while the iPad Air is fantastic.  It is a great time to get an iPad Air.  It is not a great time to get the iPad Pro.

Here are the initial reviews that jumped out at me, the ones that I recommend that you read if you are thinking about getting a new iPad Air:

  • Jason Snell of Six Colors had this to say about the current iPad Air versus the next iPad Pro:  “There is, undoubtedly, an iPad Pro update on the horizon that will put plenty of distance between those models and today’s iPad Air.  But who cares?  Many features that were previously locked into Apple’s top-of-the-line iPads have migrated down to a more affordable model.  Not everyone needs an iPad Pro, especially when there’s an iPad Air that’s this good.”
  • Federico Viticci of MacStories likes the new iPad Air, but says that Face ID is better than Touch ID on an iPad because it works automatically, without having to reach up and touch anything.  I suspect that I would agree with this.  When I wear a mask because of the pandemic, I often miss Touch ID on my iPhone, but I have never missed Touch ID on my iPad Pro.  But if you are upgrading to the new iPad Air from a prior iPad model that didn’t have Touch ID, you may not be as bothered by the lack of Face ID.
  • Matthew Panzarino of TechCrunch concludes his review of the iPad Air with this good advice:  “Buy this if you want a portable iPad Pro to use alongside a MacBook or desktop computer for those times you don’t want to carry or can’t carry it.  If you want an iPad Pro as your only computer, get the big iPad Pro, but probably wait until they update that one in a few months.
  • Henry Casey of Tom’s Guide did a good job analyzing all of the features of the new iPad Air.