Apple 2015 fiscal fourth quarter — the iPhone and iPad angle

Apple logo 48 Apple starts a new fiscal year at the end of September every year.  Yesterday, Apple released the results for its 2015 fiscal fourth quarter (which ran from June 28, 2015 to September 26, 2015) and held a call with analysts to discuss the results.  Apple's largest financial quarter is always the first fiscal quarter (the one that we are in now) because it includes the holiday sales during November and December.  But because of a surge in iPhone sales at the very end of the last fiscal quarter — the iPhone 6s and iPhone 6s Plus went on sale on September 25, and the quarter ended the next day — this turned out to be a hugely profitable quarter for Apple.  Yesterday, Apple announced quarterly revenue of $51.5 billion and quarterly net profit of $11.1 billion, making it Apple's best ever fiscal fourth quarter.  And because it was the end of the fiscal year, Apple also reported revenue for the fiscal year of $234 billion, which is $58 billion (28%) more than 2014.  As John Gruber of Daring Fireball remarked:  "The most profitable company on the planet today, and revenue and profit are still growing at around 30 percent annually."

If you want to get all of the nitty gritty details, you can download the audio from the announcement conference call from iTunes, or you can read a rough transcript of the call prepared by Seeking Alpha, or you can read a transcript prepared by Serenity Caldwell and Jason Snell over at iMore.  Apple's official press release is here.  Here are the things said on the call yesterday that I think would be of interest to iPhone and iPad users:

iPhone

  • During the past quarter, Apple sold just over 48 million iPhones, the most that Apple has ever sold in a fiscal fourth quarter. A big chunk of those were the new iPhone 6s and iPhone 6s Plus phones sold in the last two days of the quarter; Apple CEO Tim Cook previously announced that Apple sold 13 million new iPhones in the first three days that the new models were on sale, and the first two of those days were in the last fiscal quarter.  By comparison, in the 2014 fiscal fourth quarter, Apple sold just over 39 million iPhones, and the end of that quarter included the launch of the iPhone 6 and iPhone 6 Plus.
  • 30% of folks who purchased an iPhone in the last quarter to replace a prior smartphone were switching from Android, the highest Android switch rate that Apple has ever seen since it started measuring switchers a few years ago.
  • By my count, as of September 26, 2015, Apple had sold over 821 million iPhones since they first went on sale in 2007.

iPad

  • Apple sold almost 10 million iPads (9.873 million).  That's the fewest iPads that Apple has sold in a fiscal quarter since 2011. 
  • By my count, as of September 26, 2015, Apple had sold almost 292 million iPads since they first went on sale in 2010.
  • Cook referenced that Apple will start to sell the brand new iPad Pro next month.  It will be interesting to see what kid of demand there is for the iPad Pro considering that overall iPad sales have been down recently.
  • Here is my updated chart showing iPhone and iPad sales to date, by fiscal quarter.  Looking at the trend, it seems likely that in the current quarter that includes the 2015 holiday season, Apple will sell over 100 million iOS devices for the first time ever.  Indeed, Apple might even sell close to 100 million iPhones alone this quarter.

Chart15q4
Etc.

  • Cook said that Apple sold more of the Apple Watch in the fiscal fourth quarter than it had in the fiscal third quarter (which was higher than the fiscal second quarter) so Apple Watch sales are on the rise.
  • Cook said that there over 13,000 apps on the Watch App Store, 1,300 of which are native apps designed for watchOS 2.0.
  • Apple's revenue in China doubled from the previous year.  Tim Cook says that, at some point, he believes that China will be Apple's biggest market.
  • iOS 9 adoption is very strong, and the updated operating system for the iPhone and iPad was downloaded by more users than any software release in Apple's history.  Today, six weeks after it was released on September 16, 61% of active iOS devices are already running iOS 9.
  • 6.5 million people are paying for Apple Music.  Another 8.5 million people are still in a free 3-month trial of Apple Music.
  • Apple Pay will be available to American Express customers in Australia and Canada before the end of 2015, and will expand to Spain, Singapore, and Hong Kong in 2016.

[Sponsor] DocReviewPad — review and annotate documents on the iPad

Thank you to Lit Software for sponsoring iPhone J.D.  Many of you know Lit Software because of the company’s fantastic TrialPad and TranscriptPad apps.  The company’s newest app is DocReviewPad, an app that you can use to review and annotate documents on your iPad.  It is the only app of its kind for the iPad, and it turns an iPad into an even more useful litigation tool for attorneys.  For my overview of the basic features of DocReviewPad, check out the review that I posted in July.  But since then, the company has issued three updates to add new features and improvements.

The most recent major update was version 1.2, which came just a few days ago, and it adds some great new features.  (And that update was tweaked today, October 27th, with Version 1.2.1.)  My favorite new feature is that you can now create a tag or issue code at the page level.  In the past, you could only assign issue codes tags or issue codes for an entire document — which usually makes sense, but in some circumstances is not as precise.

Screenshot

After you assign issue codes, when you create a document report, the report will now show you whether the issue code applies to the entire document (and will give you the Bates range of the document), plus the report will show you if there is a document for which the issue code applies to just one or a few pages of the document (with an indication of both the total Bates range of the document, plus the specific Bates number pages on which the issue code appears).

Another new feature is a redact tool, useful if you have a document that you need to produce which contains information that is privileged, trade secret, or otherwise not appropriate for disclosure.  Note that this is not a “true” redaction in that DocReviewPad simply obscures the content with a black box, which means a PDF editor could still reveal the content below the black box.  However, if you print the document with the redacted portion obscured and then re-scan the page that you printed, you will then have an electronic file that can be produced and which doesn’t contain the redacted words or information underneath the black box.

One nice interface improvement is that there is no longer a single “Annotate” tool which contains both the highlight and the pen function.  Instead, there is a separate button for “Highlight” and for “Pen.”  Both of those tools are so useful that it makes sense to give them dedicated buttons so that you can select them more quickly.

Screenshot

Another interface improvement is that you can now hold your finger down on a document image and a pop-up menu will appear with useful options:  rename document, remove or update the appearance of the Bates number that you applied, assign a new Bates number, extract pages (with the option to select a starting and ending page, plus a file name for the extracted pages), and close the document.

IMG_2613

Other new features include the ability to search for a specific Bates number as well as OCR data and document name, and a notification of gaps in the Bates number sequence.

DocReviewPad was a great app when it was launched in July, but it continues to get more useful thanks to frequent updates adding new features.  It is amazing that you can use an iPad to store, organize and review all of the documents in your case, and even create production sets.  But even if you just want a tool for applying Bates numbers to a set of documents, DocReviewPad works great for that function alone and is easier to use than any other software I’ve tried for the computer or iPad.

Click here for DocReviewPad ($89.99):  Disney Mobile Magic - Disney

In the news

The Steve Jobs movie comes out today, although it has been in limited release for a few weeks now.  From everything I’ve read it sounds like a great movie for folks who like Aaron Sorkin’s fast-talking style, and with its three acts the movie is more like a stage play than a motion picture.  Having said that, I understand that the movie is so full of factual inaccuracies that it seems almost unfair to call it the “Steve Jobs” movie.  Good articles by Walt Mossberg and John Gruber suggest that it would have been better if the movie had changed the name of the main character from Steve Jobs to something else so that it was clear that this is a work of fiction, much like Orson Welles made a movie loosely based on William Randolph Hearst but then called it Citizen Kane — not Citizen Hearst — to account for the artistic liberties.  As California attorney David Sparks writes:  “Aaron Sorkin writes some great dialogue and the story does pull you in.  However, there is so little connection between the movie and actual events, that you have to wonder why they called it Steve Jobs at all.”  I’m sure that I’ll see the movie eventually, and because I am a fan of Sorkin’s work, I suspect that I will enjoy this as a movie.  But if you see it, don’t expect this to be anything close to a true biography.  And now, the news of note from the past week:

  • If you practice law in Louisiana like I do, you’ll be pleased to learn that New Orleans attorney Matt Miller has updated his $4.99 Louisiana Civil Code app to contain the current law.  It is a free upgrade for prior users of the app.
  • Attorney Jeremy Horwitz of 9to5Mac explains why the new Apple TV that comes out next week is worth getting.
  • Apple released iOS 9.1 this week.  It adds new emoji characters such as a taco, rolling eyes, a middle finger, and even a fleur-de-lis (a favorite for those of us in New Orleans).  Jeremy Burge of Emojipedia has a good list of the new ones.  If you have an iPhone 6s or iPhone 6s Plus, iOS 9.1 also does a better job creating live photos when you move your camera after taking a shot.
  • Apple also released watchOS 2.0.1 this week.  The update includes those new emoji characters and also fixes a lot of bugs and improves performance and battery life.
  • Christina Warren of Mashable interviewed Apple’s Chief Design Officer Jony Ive.
  • Nate Raymond of Reuters reports that Apple told a federal court that it is impossible for Apple to access data on an iPhone running iOS 8 or iOS 9. Apple said that it is technically possible for the company to access data on the 10% of iPhones still running iOS 7 or earlier, but Apple would not do so unless ordered by a court.
  • Christian Zibreg of iDownloadBlog reports on some of the highlights of Apple CEO Tim Cook’s appearance this week at the Wall Street Journal Digital Live conference.
  • Rene Ritchie of iMore reviews Apple’s newest Magic Keyboard.  I love using the prior model of Apple’s Bluetooth keyboard with my iPad.  I don’t think it is worth spending the money to upgrade because that older keyboard still works great for me, but if you are looking to get a Bluetooth keyboard for your iPad, you’ll want to consider the new Magic Keyboard.
  • Jordon Kahn of 9to5Mac discusses a new report from AAA on how distracting it is to use the iPhone/Siri and other hands-free technology while driving.
  • And finally, Adam Lisagor of Sandwich Video has started to produce a hilarious new series of videos called Computer Show.  It is a computer-related talk show from the early 1980s that interviews folks from the technology world today — which means that the co-hosts are mighty confused as to what is going on.  It is amazing how well these are done; they walk the fine line between parody and being a spot-on duplication of shows that I used to watch when I was a kid, back when the Apple II was high technology.  So far, there are two videos.  The first video, embedded below, is very funny.  Watch that one first.  But then don’t miss the second one which answers the question of what someone from the early 1980s might think of an iPhone.

New Apple TV available next week

Ever since the first model of the Apple TV went on sale in 2007, it has been the best way to get content from your Apple devices on your TV.  The last big update to the Apple TV was in 2012, although there was a minor update in 2013.  On September 9, 2015, at the same time that Apple introduced the iPhone 6s and the iPad Pro, Apple announced the new version of the Apple TV.  Yesterday, during an interview at the Wall Street Journal Digital Live conference, Apple CEO Tim Cook announced that Apple would start taking orders for the new Apple TV on Monday, October 26, and said that the device would start shipping by the end of the week.  There will be a $149 model with 32 GB, and a $199 model with 64 GB.

The new Apple TV will have a fresh new interface, and thanks to its use of the Apple A8 chip (the same chip used in last year’s iPhone 6 and iPhone 6 Plus) it will be substantially faster and more responsive than the prior model of the Apple TV (which used an A5, the chip that was in the iPad 2 and the iPhone 4s).  It will come with a new remote that has a touch pad and buttons for common functions. Early reviews indicate that the touch pad will be very precise for scrubbing through shows, and I hope that this is true.  Fast-forward and rewind on the current Apple TV always seems to me to be difficult to control, and never gets me exactly where I wanted to go.

One of the buttons on the new remote will trigger Siri.  Just hold down the button and tell the TV what you are looking for, such as the name of a movie or a TV show, or a particular actor or genre.  At launch, Apple TV will be able to search Netflix, Hulu, HBO, Showtime and iTunes.  You can also use Siri to ask questions or give commans, such as “who directed this movie” or “fast forward two minutes.”  One neat feature:  you can ask Siri “what did he (or she) just say” and the show will not only rewind 15 seconds but will also temporarily turn on closed captioning so that you can read the words on the screen as well as hear the words again.  Very neat.

The new Apple TV also supports third party apps.  I’m sure that we will see lots of games on the Apple TV, just l like we have a huge number of games on the iPhone and iPad.  I don’t currently have a game console in my house; in fact, it occurs to me that I haven’t had a game system hooked up to my own television since I had an Atari 2600 and a ColecoVision in the early 1980s.  I doubt that the Apple TV will support the sophisticated games that can be played consoles like the PlayStation and Xbox, but my guess is that the games that Apple TV supports will still be plenty fun.  I’m just as interested to see what non-game apps are introduced for the Apple TV.  As Tim Cook said yesterday:  “Apps are the future … things that you want to do on a larger screen.  Games are a part of it, but there are many other genres.”

The Apple TV has always been a nice way to show off something on the iPhone or iPad on a large screen so that it can be shared with others.  And if you have a Mac at your house, the Apple TV has always been a great way to show off your home movies, photographs and other media.  With the new features that will be available starting next week, the Apple TV has the potential to be much, much more.

In the news

Apple will start selling the iPad Pro and its little buddy, the Apple Pencil stylus, in November.  We don’t have a release date yet, but Roger Fingas of AppleInsider reports that both products were approved this week by the FCC.  Rumors are that Apple will start taking pre-orders in the next week or so, with shipments starting in the first week of November.  And now, the news of note from the past week:

  • Lit Software previews what TrialPad will look like on the larger iPad Pro.
  • California attorney David Sparks discusses the apps on the home screen of his iPhone.
  • Jonny Evans of Computerworld has a good list of iOS 9 tips.
  • Jared Newman of PCWorld reports that JetBlue is starting free and fast Wi-Fi service on its flights — fast enough to even stream video.
  • Michael Rosenwald of the Washington Post reports that Gary Allen has passed away.  For many years, Allen published the definitive website on Apple retail stores, and he visited more stores and had more experiences in lines outside of Apple Stores than anyone else.  He will be missed.
  • Allyson Kazmucha discusses some of the reasons that 3D Touch on the iPhone 6s is great.  I love it too.
  • Federico Viticci of MacStories reports on the new versions of Pages and Numbers for iOS released by Apple this week.
  • Stephen Hackett of 512 Pixels reviews the new Notes app in iOS 9.
  • And finally, have you ever wanted to be in the middle of a music video?  You can do so if you load this 3D YouTube video on your iPhone or iPad and make it full screen.  Then move your device around while the video plays and you will be in the middle of the action.  If you have a chair that swivels, it is fun to sit in that chair and spin around with your iPhone or iPad in your hand while the video is playing.  The video is embedded below, but to make it work I think that you need to click or tap here to load the video in the YouTube app.  This is a song from the Andrew Lloyd Weber upcoming Broadway show School of Rock — the Musical.

Review: Clicker — simple Apple Watch app for counting

I love my Apple Watch, even though the time that I spend using it every day pales in comparison to my iPhone and iPad.  That is because some of its most useful features are the ones that just take a few seconds to use — such as being able to quickly look at what my next appointment is, quickly see how I am doing on my Activity circles for the day, quickly skip to the next music track, and of course glance to see the current time or date.  This presents somewhat of a challenge to third party app developers, because some of the best apps will be those that don’t do very much, but do it in a great way.  I was pleased to see that Iconfactory released a free app this week called Clicker because it manages to be a great app by just doing one simple task well:  it counts in increments of one.

Launch the Clicker app on your iPhone and you see a number — zero, the first time that you launch the app.  Tap anywhere on the screen and the large number increases by one.  Tap it again to increase by one again. 

The only other feature of the app is that if you force-click, you can decrease by one (useful if you tapped by accident and didn’t mean to increase the counter) and you can Reset (to clear and go back to zero).

The app also features a small complication.  It serves two simple purposes.  First, it displays the current number in the clicker app so that you can see the current number right next to the clock.  Second, if you tap that number on the clock face, the Clicker app launches.

Clicker is a native app on the Apple Watch, so it launches quickly, plus you can use Clicker even if your iPhone is turned off, in Airplane Mode, or is not nearby.

As for why you would use the Clicker app, there are countless (ahem) reasons.  The developer says that he uses Clicker to track how many days he swims laps.  Watching the number increase gives him motivation to swim more often.  Whatever your own personal goals are, you could tap once day every time that you achieve it for that day.

You could also use it for tasks that require tapping more frequently.  How about the number of times that opposing counsel uses a certain word or phrase during opening or closing argument so that, when you stand up to give your response, you can point out that they said it too many times (or too few).  Or perhaps you are figuring out how many items you have and want to avoid losing count half-way through. 

The app worked great when I tested it yesterday, although I was just playing around with it and wasn’t using it to keep track of anything real.  I’m not even sure what task I will use this app for first, but I love knowing it is right there on my wrist, waiting for me.  And since the app is free, there’s no reason not to download it so that you have it handy the next time that you need to count.

Click here to get Clicker (free):  Disney Mobile Magic - Disney

Recovering from an error in an app update (Microsoft Word, Excel)

Yesterday, Microsoft released updates to its Office suite of apps on the iPhone and iPad, including Word and Excel.  (Version 1.14.)  Looking forward to some new features, I updated my apps.  Unfortunately, after updating the apps, Word and Excel started crashing upon launch.  Hopefully, some of you did not have this problem and were able to apply the updates successfully.  I’m writing today with some tips for those of you who had the same problem that I had, but not just for that audience; these same tips should help you any time that you have a problem after updating any other app in iOS.

[UPDATE 10/14/15:  Last night, Microsoft released Version 1.14.1 of its Office apps for iOS.  It appears to me that this update fixes this specific problem, although Microsoft’s release notes do not disclose what is different between 1.14 and 1.14.1.  If you have not yet installed 1.14, you should be safe to install 1.14.1.]

The problem

The specific problem here occurred right after I updated the app and launched it for the first time.  At first all seemed fine.  I saw some introductory screens and scrolled through them.  After those screens, I tapped a button to start using the app.  From that point on, one of two things would happen.  Most of the time, the app would just immediately crash after launching.  Other times, right after launch the app would tell me “Updating…” but would just hang and do nothing at all.

I experienced the same problem with the Microsoft Excel app after it was updated.  And the problem occurred on both my iPhone 6s and my iPad Air 2.

Solutions

Here are the steps that I try when something like this happens to me when updating an app.

First, of course, you can try to launch the app again.  Always worth a try.

Second, force quit the app.  You do this by double-pressing on the Home Button so that you can see your active apps, and then swipe up on the preview screen for the app in question.  Then try to launch the app again.  This often fixes problems for me, but it didn’t work yesterday for Word or Excel.

Third, force quit the app again and restart your iPhone or iPad.  Then launch the app right after your device has restarted.  I’ve had this work in the past, but again, it didn’t work yesterday.

Fourth, delete the app and reinstall it.  To delete an app put your finger on the app icon for a few seconds until the icons start to jiggle.  Then tap the X in the top left corner to delete the app.  Then download the app again from the App Store.  You won’t be charged again for an app that you already paid for.

That fourth step is what Microsoft Support recommended that I try.  And it did work to a certain extent when I tried it on my iPhone; the freshly downloaded version of the app launched with no problem, and I still had access to all files stored in cloud services such as Dropbox or Microsoft OneDrive.  The problem, however, was that I lost all of the Word documents that had been stored locally on my iPhone.  That wasn’t really a problem for me on my iPhone because I store very few documents in Word on my iPhone and none of them are the only copy of the file; I use the app on my iPhone mostly to read and revise Word documents attached to an email.

However, my iPad was a different story.  I had some documents saved locally on my iPad that I didn’t want to lose.  All of them existed in some form in some other location, but it would be a pain to track them down again.  Fortunately, there is a way to recover files in an iPhone or iPad app even if the app itself won’t launch.  Simply use a USB cable to attach your device to a computer with iTunes, then in the iTunes program on your computer tap on the icon for the device, then tap on Apps in the sidebar.  The top part of iTunes will say “Apps” and contains a list of apps on the left and each of your iOS screens on the right.  Scroll down below that to a section called File Sharing.  You’ll see another set of apps on the left, and if you click on an app, on the right you will see a list of documents locally saved in that app. 

You can access those documents using drag-and-drop on your computer.  So I created a folder on my desktop called Word Docs, then selected all of the Word documents listed in iTunes and dragged them to that folder.  That created a copy of all of the documents in Word on my iPad and added them to that folder on my Mac.  I then deleted the app on my iPad and reinstalled it.  It worked great upon reinstall but contained no locally-saved apps.  Then I connected to iTunes again, went to that same File Sharing section, and dragged all of the documents from that folder on my computer’s desktop to the Word app on my iPad.  It only took a second or two for the files to be copied over, and I could even see them showing up on the screen of Word on my iPad as I did so.  I did the same thing for the Excel app, and I was back in business.

Fortunately, most apps that I use on my iPhone and iPad are very stable even when frequently updated.  But every once in a while, there is a bug.  Hopefully these tips will come in handy if you see something like this on your own device — whether it be this recent update to Word and Excel or some other app.  And if you have your own tips to share for dealing with app problems after an update, I’d love it if you posted a comment to share with me and others.

In the news

In an interview this week with NPR’s Robert Siegel on All Things Considered, Apple CEO Tim Cook said that he believes that privacy is a fundamental human right, and explained how Apple builds privacy into the iPhone and its other products.  For example, while Apple must comply with the laws of the U.S. government and other governments when ordered to produce information, Apple’s approach is to not collect personal information, and to encrypt personal data kept on devices.  Thus, “we design our products in such a way that privacy is designed into the product, and security is designed in.”  Cook also explained that Apple resists the idea of creating a back door in its products for government use because if a back door exists, then bad guys will also find a way to access it.  I appreciate this dedication to privacy, not only because I have information on my iPhone and iPad protected by the attorney-client privilege, but also because of the private information that I keep on my devices relating to my finances, health, and other personal matters.  It is an interesting interview, and you can listen to the eight-minute interview or read about it here. You can also read Tim Cook’s privacy statement on Apple’s website.  And now, the news of note from the past week:

  • California attorney David Sparks discusses improvements in Apple Maps.
  • Speaking of security, Apple introduced a revised two-factor authentication system to maintain security on your devices in a way that is easier to deal with.  With this system, it is much harder for a bad guy to access your private information even if he has your password.  I’ve started using the new system, and it works very well.  Security expert Glenn Flesighman of Macworld does a good job explaining how the new two-factor authentication system works.  I recommend that you start using it.
  • Do you sometimes find yourself trying to make or receive a call on your iPhone when you are in an area with poor cellular coverage but decent Wi-Fi?  If so, a feature called Wi-Fi Calling lets your iPhone use Wi-Fi instead of cellular to make calls when the cellular connection is poor.  AT&T just turned on the feature this week (for the iPhone 6 and later).  Jeff Gamet of The Mac Observer explains in detail how to turn on Wi-Fi Calling.  Once you set it up the first time, you can easily turn it on or off from Settings on your iPhone. 
  • Wi-Fi Calling just came to AT&T, but it was previously available for T-Mobile and Sprint.  Zac Hall of 9to5Mac reports that AT&T believes that those other carriers turned on the service prematurely, before they had FCC permission to do so.
  • In an article for Tom’s Guide, Jason Snell picks some of his favorite apps that take advantage of 3D Touch on the iPhone 6s and the iPhone 6s Plus.  For those of you who have not yet upgraded, 3D Touch is one of those rare features that once you start using it, you want to use it all the time.  It works great.
  • The new iPhones can also record 4K video, and according to photographer Lee Morris of Fstoppers, the iPhone 6s “appears to be a far better video camera than my $3000 DSLR when there is enough light present.”  And while 4K video may seem like overkill considering that most of us don’t even have 4K televisions, Morris also explains why there are other reasons to record in 4K.
  • David Pogue of Yahoo Tech explains how the Chromecast Audio can give new life to an old speaker for only $35.
  • Serenity Caldwell of iMore reviews the new Philips Hue HomeKit bridge that lets you control Hue lights with Siri.  I don’t have a need for colored lights in my house so the Hue lights don’t appeal to me, but I love using HomeKit to control lights in my own house using Lutron devices.  In fact, I just added another dimmer switch last week so that now my porch lights can automatically come on at sunset, turn off at sunrise, and be dimmed and controlled any time that I want.
  • This week, Apple started to sell the Hermès versions of the Apple Watch.  Prices range from $1,100 to $1,500 depending upon which type of band you get.  Rene Ritchie of iMore explained some of the basic details of this product, but if you want to have a better understanding of what it means for Apple to team up with Hermès, I recommend this article by Benjamin Clymer of Hodinkee, a high-end watch website.
  • Fantastical, my favorite calendar app on the iPhone and iPad, now has a new Apple Watch app.  Abdel Ibrahim of Watch Aware discusses the new Fantastical app.  It has been working great for me, and I now use the Fantastical complication on my watch face instead of Apple’s own calendar complication.
  • Katie Benner of the New York Times reports that you will soon be able to use Apple Pay at Starbucks, KFC and Chili’s.
  • And finally, Serenity Caldwell of iMore takes only 20 seconds to show off what is new about the iPhone 6s in this very short video:

Lawyer iPad stories: Carolyn Elefant wins at trial using her iPad

I love to share stories on iPhone J.D. about how attorneys use an iPhone or iPad in their law practice.  Today’s story comes from Carolyn Elefant, a solo attorney in Washington, D.C. who focuses her practice on energy law, including emerging renewable energy development, federal siting and eminent domain, appeals, and civil rights litigation.  Throughout her career, Carolyn has had an interest in using technology in her law practice.  For example, she hand-coded a website for her law firm in 1995 (back when law firm websites were rare) and in 2010, she co-authored Social Media for Lawyers: The Next Frontier, with New York attorney Nicole Black.  Carolyn writes about being a solo attorney on her blog My Shingle, and she recently wrote about how she used an iPad to win a six-day trial.  Carolyn was gracious enough to give me permission to share that story here with iPhone J.D. readers.  Take it away, Carolyn!

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Trial By iPad: 1 New Technology, 10 Days, 3 6-Figure Verdicts

As I’ve described before, I consider myself a practical technologist – I choose tech tools based on cost and what they can do to help me right now rather than paying top dollar for the latest-and-greatest gadgets that may not work for my practice. Likewise, I track technology on a “need to know” basis – keeping abreast of developments that I might need, instead of staying on top of everything that’s out there.

So two months back, when I began prepping for my first jury trial in more than a decade, not to mention my first in federal court, of course, I was aware of the iPad as an option for trial technology. But with my focus largely on appellate work (where I limit my notes, if any, to a single page of paper) or pre-historic regulatory hearings (in one case, we were assigned our own blue plastic tub to store the hundreds of pages of paper documents circulated each day), I realized that I’d fallen behind on modern trial tech and needed to get up to speed – and fast.  So here are the steps that one iPad novice took to ensure a smooth and seamless maiden voyage with my iPad at trial.

Assessment – Do You Really Need the iPad at Trial?

This should be self-evident – but the most important step to using the iPad at trial is deciding whether you actually need it to begin with. That depends on two factors: your substantive case and available courtroom support.

Since my case involved eminent domain, pictures were critical.  Traditionally, jurors in eminent domain proceedings often have a chance to view the property.  Because my case was in federal court, a site visit wasn’t viable- but I anticipated that my clients could use photos to provide jurors with a virtual tour of the damage – felled trees, erosion and damaged pastures – that the pipeline had left in its wake. Here, the iPad would allow for seamless viewing of numerous photos that simply isn’t possible (or would be cost prohibitive) with paper copies.  In addition, since the location of the pipeline is another factor that informs compensation – not surprisingly, a pipeline that bisects a property causes more harm than one located at the edge of the property – the iPad could display of aerial photos from Google maps.

The federal courthouse in Baltimore is also well equipped for iPad use, with three monitors perched on the edge of the jury box, and one on the witness stand and each counsel table. With so much courtroom technology, I figured that my big law opponents would put on an impressive show and that the jury would expect the same from all the lawyers.

Had my case been document-heavy, or held in an off-the-beaten-path courtroom lacking in technology, I probably wouldn’t have bothered with the iPad – at least as a presentation tool. In fact, I found that with some of the more complex issues in my eminent domain case – such as a review of the 30-page Right of Way specifications, or our expert’s damages calculation that it made more sense to provide the jurors with their own hard copy of the documents to follow along.

Is Your Time Frame for Implementing The iPad Realistic?

Although I was an iPad trial virgin, the iPad wasn’t a complete stranger to me. I’d already been using my iPad to access large documents at hearings and for speaking engagements I was familiar with the process of getting documents onto the device, and using it to run PowerPoint and Keynote. Moreover, since I’ve relied on cloud-based storage tools like Box for at least eight years, I didn’t need any additional steps to import my files to an iPad trial app. Had I not had this infrastructure already in place, I’m not sure it would have been feasible to adapt to the iPad with so little time.

Getting Started

Once I decided on the iPad at trial, I had to figure out how to use it. This process consisted of two components: first, choosing the right trial presentation app and second, identifying a dependable set up to connect to the courtroom projection system without relying on a cable that would tether me to the counsel table. I bought a copy of Tom Mighell’s iPad for Litigators in One Hour, which offered a good overview of the range of choices. But the best guide that I found was Kevin Morris’ Trial Presentation by Apple TV and iPad published at Lawyerist because it offered a detailed, step-by-step approach to the set-up. The advantage to Apple TV is that it creates a mirror connection without the need to rely on wireless access which wouldn’t be available in the courtroom or my own wifi which has never been very dependable. Also at Morris’ recommendation and other reviews I’d seen, I settled on Trial Pad as my presentation platform.

Delegate

With my trial just around the corner, I still had additional prep as well as my regular caseload. So rather than take the time to set up my trial tools myself, I delegated the task to my two summer law clerks. They contacted the court’s technology office to determine what types of connectors we’d need to hook up Apple TV, figured out how to run the iPad using Apple TV, installed Trial Pad and mastered some of the basic features. By the time I was ready to prepare the witnesses and practice a dry-run, the device was ready to go. If like me, you’re clumsy with setting up hardware, save yourself the frustration and delegate the task to a law student or assistant.

Set Up and Practice

Just as guns don’t kill people, so too, an iPad alone won’t kill it for you at trial. I still had to plan how I’d present my evidence and how the iPad would support that goal. Many of my presentation decisions were driven by my witnesses, who felt more comfortable explaining the case to the jurors by relying on visuals.

On the other hand, I found that lengthy documents didn’t translate as well to iPad format, so these were circulated to the jurors as hard copies. For cross examination, I worked from my notes on paper, using the iPad to present impeachment material to the witnesses. For closing, I prepared summary charts of my talking point and the evidence, and because of the mobility that the Apple TV set up enabled, I could present directly to the jurors without shuffling through a legal pad.

Unfortunately, in my rush to come on board with Trial Pad, I didn’t make use of all of its features, such as its ability to mark exhibits as admitted or not. But midway through the trial, I figured out how to use the redact button and was able to black out confidential portions of a document that my opponents turned over to me that morning and then put it up on the screen to cross examine a witness.

The Verdict

Following a six-day trial, the jury returned three six-figure verdicts for my clients – all substantially higher than they’d been offered. And while ultimately, it was the strength of the prep, the evidence and fact and expert witnesses and not the iPad that produced the win, the iPad allowed me to present that evidence in a far more professional and seamless a manner than would have been possible at my last trial ten years ago. What’s more, even with the need to master a new technology just ten days before trial, my team’s prep was far quicker and cheaper with the iPad than if we’d have had to prepare courtroom sized demonstratives or compile those dreaded exhibit books that would have me up until 3 a.m. the night before court.

Today’s technology changes so, so quickly that it’s impossible for lawyers to keep up with all of it. Nor should we even try. While lawyers are criticized for an aversion to tech, truth be told, so many early versions of many products simply aren’t worth using (that includes many iPad trial pads which when launched, only synched up with Dropbox, making them much less convenient for someone using a different cloud platform).  Moreover, as tech grows more user-friendly, the learning curve decreases – and the process of learning how to use a new tech tool, which once might have required a pricey consultant and a week of training can now be accomplished in a matter of hours.

Maybe you’re not an early adopter of technology.  But as my experience shows, it’s never too late — even ten days before trial — to learn.

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Thank you so much, Carolyn, for sharing this great story with us!

If you are willing to share your own experiences using an iPhone or iPad in your law practice with other iPhone J.D. readers, I’d love to hear from you!  And in case you missed any of them, here are stories that I previously shared from other attorneys:

Review: Anker PowerPort 6 — charge six USB devices at once

Many of us now own several devices that charge via USB, such as an iPhone, iPad, Apple Watch, external batteries, wireless headphones, etc.  It is a pain to carry around lots of wall chargers when you travel, but if you decide to double-up — using, for example, a single iPad charger to also charge your iPhone and Apple Watch — your devices need to take turns getting back to a 100% charge.  A good alternative is to use a multi-port USB hub.  For the last few weeks, I’ve been using the Anker PowerPort 6, which has a list price of $99 but which I bought on Amazon in August of 2015 when it was $24.  (The price fluctuates; as I write this, it is selling for $36.)  The Anker PowerPort 6 works great, and I can recommend it both as a travel charger and if you want a single item on your desk in which you can plug in and charge multiple USB devices.

The back of the PowerPort 6 has a spot to plug-in a (removable) cord that connects to an outlet.  The front has six USB outlets.  As you can see, the model that I bought is black, but there is also a white model that costs the same.  The product seems sturdy and seem to have good build quality.

The device can provide up to 12 amps across the six ports, with up to 2.4 amps per port.  For example, the charger that comes with a new iPhone is a 1 amp charger, although the iPhone 6 and iPhone 6s can use a 2.1 amp charger to charge faster.  The iPad comes with a 2.1 amp charger.  Many other USB devices take only a 0.5 amp charge.  With 12 amps to work with, it is no problem to charge a combination of iPads, iPhones and other devices.  Unless you regularly charge six iPads all at the same time, you should have no trouble charging all of your devices as fast as possible.  (You could charge six iPads at once, but it will just take longer to get them to 100%.)

Some chargers have ports with different designations, such as a 1 amp port and a 2.1 amp port.  Anker instead uses what Anker calls PowerIQ Technology to determine how much power is needed for each port, so you can just plug in to any port and the device takes care of the rest.

Anker sells lots of different PowerPort models, so the model that I picked might not be the best one for your needs.  For example, in an article for the The Wirecutter, Nick Guy picks the Anker 36W 4-Port USB Wall Charger, which delivers 7.2 amps overall to four ports, as the best multiport USB wall charger, although he also likes the PowerPort 6 for those looking for something a little more powerful.  There are two reasons that the PowerPort 6 was best for me.

First, I like having six USB ports.  I use this device primarily when I travel, and I usually have an iPad, iPhone, Apple Watch, and one or two external batteries.  It is nice to be able to charge all of those at the same time.  And if I am traveling with my wife, she will usually have both an iPhone and an iPad with her.  If my two kids are with us, they may have an iPhone (an old one, without a cellular connection) or an iPad to use while on the plane or in the car.  So having six USB ports is nice when it is just me, and it is darn near essential when I’m traveling with others.

Second, I like that the PowerPort 6 has a five-foot long cord to connect to an outlet. More often than not, I find that I am in a hotel room in which the only available outlet is located near the floor.  I can plug in the PowerPort 6 at that inconvenient location, then set the box itself (which is 3.9×2.8×1 inches) on the desk in a hotel room.  The device that The Wirecutter picked is made to plug directly in to an outlet, which makes it more compact for travel, but less convenient to use — who wants to charge devices on the floor?  For me, that five-foot long cord doesn’t add too much extra bulk, and makes all the difference in the world when an outlet is not in a good location.

I’ve also used this device during a deposition when I wanted to keep my iPad plugged in and charging.  Having the extra ports that can be shared makes you popular with your co-counsel.

While I use this mostly when I travel, I can also understand how useful this device can be for folks who want to keep it in a single location, such as a desk in an office or a table in a room.  You might even want to place one of these in a conference room or reception area so that visitors to your law office can easily recharge their devices.  Keep it plugged in to an outlet, and then the box itself can sit on the flat surface and always be available for when you need to charge.  According to a test done by Nick Guy at The Wirecutter, the PowerPort 6 draws virtually no power when it is plugged in to the wall but no USB devices are plugged in to it.  Thus, you don’t need to worry about vampire power

Although this is the first time that I have purchased an Anker device, the company typically gets good reviews, and now I can see why.  This product has worked very well for me.  If you have a need to charge multiple USB devices and you like the convenience of being able to charge them all at once, I suspect that you’ll find the Anker PowerPort 6 as useful as I do.

Click here for Anker PowerPort 6 on Amazon ($35.99)

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