I spent some time this year researching home security camera options for my home. I wanted something wireless so that I could select the best spot for a camera without concern about getting a power cord to that location. I wanted something with HomeKit support so that I could use it with my iPhone's Home app and take advantage of Apple's updates to that technology. And my preference was to have a camera that did not upload video to a server controlled by the camera's manufacturer; I have some concerns about the security of online videos from my own house, and that feature isn't necessary for me because I knew that I would have access to Apple's online HomeKit Secure Video feature, which I suspect is more secure than anything offered by a third party. With these preferences in mind, it quickly became clear that one of the models of the eufyCam was the best choice for me. And as you will learn in this review, I'm extremely happy with my purchase.
Many security cameras are sold by companies that you have never heard of, so it is nice that eufy is owned by Anker. I've been using Anker products for years, including their cords, batteries, and the very useful PowerPort. Anker launched the eufy brand in 2016 to create home automation products. Having said that, a company with the reputation of Anker should have done a better job with the eufy website. For example, the eufy website says that "HomeKit Secure Video will be available via an update later this year" but that feature actually came out in 2020.
Different eufyCam models
There are currently four eufyCam models that work with HomeKit: the eufyCam 2 ($247.99), eufyCam 2 Pro ($349.99), eufyCam 2C ($239.99), and eufyCam 2C Pro ($319.99). Those prices include two cameras and the required hub.
The 2C and 2C Pro models are less expensive, smaller, have half the battery life, do not contain anti-theft detection in case someone tries to remove the camera (discussed below), but do contain a spotlight so that you can see in color at night. The difference between those two "2C" models is that the 2C Pro has double the resolution (2K instead of 1080p).
The eufyCam 2 and 2 Pro camera are longer than the 2C models, which provides space for larger batteries resulting in double the battery life. Unlike the 2C models, the 2 and 2 Pro lack a spotlight, but I saw mixed reviews about the quality of the spotlight, and the infrared night vision camera works well. The difference between the 2 and the 2 Pro is that the 2 Pro has a 2K camera instead of a 1080p camera. I purchased the eufyCam 2 Pro, which I see is currently selling for $349.99 on Amazon, but it was $329.99 when I purchased it a few months ago.
If you plan on using HomeKit Secure Video, which I discuss below, you currently cannot take advantage of the 2K camera. HomeKit Secure Video currently only supports 1080p, so once you enable that support, the Pro cameras will limit you to a 1080p mode. Thus, if you plan to use HomeKit Secure Video, think about whether you want to save some money by getting the non-Pro version. I decided to spend the extra money on the eufyCam 2 Pro because I think/hope that Apple might add 2K support to HomeKit Secure Video in the future (although it did not do so when HomeKit was updated in iOS 15). Time will tell whether I didn’t need to spend that extra money.
In the rest of this review, when I say "eufyCam" I am referring to the eufyCam 2 Pro that I purchased, although much of what I say below should apply to all four models.
Setting up the hardware
The way to start with eufyCam is to purchase a kit, which comes with three main items: two cameras and the Security HomeBase 2, which is the hub that is required for the cameras to work. Each HomeBase works with up to 16 cameras, so you can purchase and add extra cameras to the system if you want. For example, you can purchase an additional eufyCam 2 Pro camera for $139.99 on Amazon.
The eufyCam is white on the side and black on the front. If you prefer an all-black look for your camera, you can purchase a black silicone casing ($15.99 for a 2-pack) to cover all parts of the camera except for the front. I think that the white looks good so I didn't purchase or try out the casings.
Installing the cameras is so simple that a child could do it. Or at least, a 15-year-old can do it, because my son wanted to install our cameras, and he did a great job. The box includes a sticker to place on a wall to show you exactly where to drill two holes, then you place anchors in the holes and use screws to attach a mount. The eufyCam then connects to the mount by twisting a ring. Loosen it to make the camera point in the desired direction, and then tighten it with your fingers to keep it in that position.
The eufyCam has a red status light that comes on when it detects motion. If you don’t want the status light to go on, you can disable that feature.
Before you install a camera, however, you need to do to things. First, you need to connect the HomeBase to your network using an Ethernet cable. Place each eufyCam close to that HomeBase to pair them. Every step of this is clearly explained in the free eufy Security app that you download to your iPhone from the App Store.
After that initial pairing, eufy recommends that you keep the HomeBase connected to your network via an Ethernet cable, but you don't need to do so. You can instead plug the HomeBase into any outlet inside of your home and let the HomeBase use Wi-Fi to communicate with your network. Eufy says that using Wi-Fi instead of Ethernet may add some delay to live streaming. I've been using mine in this configuration and it only takes about two seconds for the live stream to start. It would be nicer to reduce this delay, but I don’t have an Ethernet connection in the room in my house where it makes the most sense for me to place the HomeBase.
The second step, after your devices are paired and charged, is to find the best place to mount the cameras and to place your HomeBase. Placement is an issue because your HomeBase needs to be somewhere in your house where it can communicate with each eufyCam. The trick is to find a single location for the HomeBase in your house that is close enough to both of your cameras that you get a good wireless connection with the cameras. Distance is a factor, but so is the number of walls between the HomeBase and the camera. I tried a few locations in my house until I found the one that works best. I get a strong signal to both cameras in this location, but it did take some trial and error to find that location. Again, the app helps you with this process, telling you how strong the signal is between the camera and the HomeBase so that you can select the optimal location for everything.
Eufy says that a HomeBase can cover a house of about 3,000 square feet, although this varies depending upon factors like the thickness and number of walls between a camera and the HomeBase. If for some reason it is impossible for you to find a single place for the HomeBase that works with both of your cameras, you could purchase an additional HomeBase so that two or more cameras communicate with different HomeBase hubs. Having said that, I don't currently see a single HomeBase for sale on Amazon and it is currently listed as sold out on the eufy website, although I suppose you can purchase another HomeBase as a part of a kit if you want additional cameras.
Note also that the HomeBase 2 works with a number of products besides eufyCam security cameras. For example, it also works with a smart doorbell sold by eufy, which I purchased and I'll be reviewing in the future.
I’ve devoted a lot of words to how to configure this system because this is something that I was concerned about before I purchased my system. Fortunately, it was smooth sailing for me.
Battery life
The eufy website says that a eufyCam 2 Pro can last a full year before needing to be recharged. Every review that I’ve read says that actual battery life is much less than that, and I agree. After using my two cameras for almost two months, my front camera is at 35% and my back camera is at 42%. Now admittedly, I used these cameras a ton in the first few weeks to play around with features, so I certainly drained more power than normal use. But I suspect that I’ll want to recharge them about once a quarter or so.
Fortunately, that is easy to do. You simply twist a part (no tools required) to remove a eufyCam from the mount attached to the side of your house. Then, you use the provided cord (or any micro-USB-to-USB cord) to recharge it. The HomeBase itself has a USB port in the back that can be used for charging.
Eufy also sells a solar panel that you can use to provide a constant charge to a eufyCam, but I haven’t tested that.
Using the eufyCam in the eufy Security app
When you open the eufy Security app, you see an image from each of your cameras. Often, it is not a live image, but instead, an image from the last time that video was recorded or you initiated a live stream of your cameras.
If you tap in the middle of the image, you can watch a live stream of video from that camera, including both audio and video.
There are lots of options from this mode. For example, you can tap a button to start recording video or another button to snap a picture. Turn your phone to landscape mode to see the video in full-screen mode. (And of course, if you use the app on an iPad, you get a larger image.)
The image quality is excellent, and the wide-angle lens allows you to see a large area at once.
There is also a large microphone button at the bottom of the screen. Hold down that button and you can say something and then release the button. In about a second, that audio will be sent to the camera and played on the camera's speaker. In other words, you can use this feature to have a two-way conversation with someone who is in the view of the camera, albeit with some slight delays between when each side speaks.
The app also has a button that you can tap to see your recordings, listed by date.
Unlike other security cameras that only upload the video to a website run by the manufacturer of the camera — with a monthly access fee — all of the video recorded by a eufyCam is saved to a 16GB microSD card that is built-in to the HomeBase. Thus, by default, the video is stored at your house, not on a eufy server, and there is no monthly charge.
Eufy estimates that 16GB is enough to store video for one month with two cameras, assuming 30 motion detentions per day and 60 seconds of recording each time. (The instructions indicate that you can replace this 16GB card if you want more storage space, but I haven't tried this myself.) My HomeBase has only used 4GB (for both of my cameras) in the past two months, and I still have over 10GB of usable storage space remaining. I'm storing 1080p videos, not 2K, so they are taking up less space, but even so, 16GB seems very generous.
If you want eufy to upload your video so that the most recent 30 days of recording are stored on the cloud for a monthly fee, the eufy website does offer this as an option. (The fee is $29.99/year for a single camera or $99.99/year for up to 10 cameras.) But you don’t need to do this to access your videos when you are away from home. The app on your iPhone or iPad can communicate with the HomeBase at your home and stream your videos to you. And by not uploading to eufy's server, you are protected if something goes wrong with that server.
Although you can typically access your videos directly from your HomeBase, that does assume that you have power and internet at your house. My house lost power during Hurricane Ida on Sunday, August 29, 2021. We evacuated to Alabama, and while there — like everyone else from the New Orleans area — we kept wondering when the power would come back on. On Friday, September 3, 2021, I got a notification of motion detected in my backyard in New Orleans (which was probably just the system coming back online, not actual motion), and I was thrilled to learn that my home had power.
Unfortunately, the power in my neighborhood went right back off a few minutes later, but that was still a very welcome sign of progress. A few days later I received another notification from my eufyCam, and this time the power stayed on. I certainly did not buy a eufyCam as a way to learn whether or not I had electricity at my house, but it came in useful for this purpose. (Because each eufyCam has an internal battery, technically those cameras stayed on the entire time. But since the HomeBase lacked power, there was no way to record video and stream it to the app.) It was nice to be able to check out the front and back of my house even when I was in a different state.
A eufyCam does not record video 24/7. As a practical matter, it cannot do that because that would drain the battery incredibly quickly. (If you want 24/7 recording, you need to buy a different type of camera from eufy or another manufacturer that is directly connected to power.) Instead, it only records video when it detects motion.
There are lots of different ways to configure when it detects motion and records video. One useful option is to designate a portion of the screen as an activity zone such that motion outside of that zone is not detected. For example, for the camera on my front porch, my activity zone excludes the street and sidewalk in front of my house because I don't need a recording every time a car passes or a person simply walks on the sidewalk in front of my house, but it includes all areas closer to my house.
You can also decide whether you want to record video for all motion or only for detecting a human. You can also select the motion detection sensitivity by selecting a number from 1 to 7. When I had the motion sensitivity set to 7, the eufyCam in my backyard would often start recording even if a bird quickly flew by. That ended once I changed the setting to a 4.
The app also lets you turn on an optional Anti-Theft Detection mode. When this mode is on, if someone tries to remove the camera, that motion will trigger both the camera itself and the HomeBase to play an alarm.
I’ve talked about how detecting motion can trigger a recording. But it can also trigger a notification to you, even if you are not at home. You can decide whether the app should notify you immediately, wait a little bit longer to also send you a thumbnail image of what the camera saw, or do both.
You can create a schedule for when you receive notifications based on the time and day. You can create one setting for when you are home and one setting for when you are away and then tap a button manually to change between those notification modes. You can use a geofencing feature so that notifications only occur when your iPhone is not at your home. And for each of these modes, you can select to (1) record video, (2) provide you with a push notification, (3) play an alarm on the eufyCam’s speaker, and/or (4) play an alarm on the HomeBase inside of your home.
HomeKit support
Although the eufy Security app is useful, you don’t have to use it at all, thanks to Apple. Apple’s HomeKit Secure Video system provides an alternative system for using eufyCam and the HomeBase.
Using the Home app on your iPhone, iPad, or Mac, you can view and control the cameras, recording, and notification much like you can using the eufy Security app.
If you pay for an iCloud+ subscription — something that I had already been doing, previously to get extra iCloud space for sharing my photo library, and now because it is part of an AppleOne subscription — Apple stores online, in a secure and encrypted way, your last 10 days of video recordings. Unlike the eufy Security app in which you go to a separate screen to see a list of recordings, with HomeKit Secure Video there is a timeline below the camera view and you scroll back and forth to see the parts of the timelines on which there was a recording. You can jump to specific days using the calendar at the top.
There are some things that I prefer about HomeKit Secure Video over the eufy app. You have some additional options, such as the ability to be more precise in creating activity zones — multiple lines of a polygon instead of a single rectangle.
The Home app supports picture-in-picture. Thus, if you want to keep an eye on your front porch as you wait for someone to arrive or wait for a package to be delivered, you create a small, live video window that sits in one corner of your iPad or iPhone screen while you do other things on the device.
The Home app supports recording when a person, animal, vehicle, or package is detected. Package detection is new in iOS 15, but I haven't had a package placed on my front porch since iOS 15 was released so I haven't yet tested the feature.
HomeKit Secure Video also supports automation. For example, I’ve created an automation for my backyard so that if motion is detected between at night, some lights in my backyard come on for a few minutes, and then go off. My thinking is that if I have an intruder, the light may scare the bad guy away. Or, if I go to a window or look on my iPhone to investigate, the light will make it easier to see what is going on. Plus, the light improves the quality of the video recording that occurs when there is motion. So far, I'm happy to report that there haven't been any human intruders in my backyard, but one night, a bird landed on my eufyCam. This triggered the motion detector, which turned on the lights, which caused my feathered friend to immediately flee, as you can see in this four-second video:
The automation that I'm using is very simple, but you can have a whole series of actions occur when motion is detected, if that is what you want.
If you own an Apple TV, using HomeKit Secure Video means that you can see your camera feeds on your TV, with either one camera filling the screen or multiple cameras in different parts of the screen. There is no eufy app for the Apple TV, so if you want to view camera feeds on an Apple TV without sharing the screen of the eufy Security app on an iPhone or iPad, then you need to use HomeKit Secure Video.
There is also a difference in when the eufy system and HomeKit record videos. There have been occasions when the eufy system detects motion and records video to the HomeBase but Apple HomeKit did not record a video. There have been fewer occasions when HomeKit recorded a video but not the eufy HomeBase. Even when both systems record a video, the video length can vary between the two systems.
Unfortunately, HomeKit Secure Video does not currently support two-way audio. If I want to use a eufyCam to talk to someone on my front porch, I need to use the eufy Security app. And as noted above, HomeKit Secure Video is currently limited to 1080p. Thus, if you enable HomeKit Secure Video, you cannot see 2K video either in the Home app or in the eufy app. So far, 1080p video has been perfect for my needs, and I haven’t yet had a situation in which I feel that it would have made a difference to see something in a higher resolution. If motion is detected on my back porch, 1080p is more than clear enough for me to see that it is my kids. I'll try 2K if Apple adds support to it in HomeKit, but I may decide that the additional file sizes are not worth it.
As you can probably tell by now, what I like most about HomeKit Secure Video is that I can use it and the eufy Security app at the same time. On the rare occasions when one system doesn’t detect motion and record video, the other one often will. And when I’m looking at a video recording, each system tends to start and stop the video at a different time, so it is nice to have options.
Overall impressions
My main complaint about the eufyCam is that there have been a few times when I know that motion has occurred but it was not detected, and thus not recorded. Those instances have been rare, but there have been a few. There is also a short delay between when motion is detected and when it is recorded, so I often lose the first second or two of activity. But overall, the system works very well. I love that both my wife and I can use an iPhone, an iPad, a Mac, or an Apple TV to see what is going on in the front or back of my house, regardless of whether anyone is home. My wife and I are already talking about getting one or two more cameras to see some additional areas.
It is reassuring that HomeKit Secure Video means that I can upload video, and thus have two different ways to access video (stream directly from the HomeBase or watch use the Home app). At the same time, I don't need to worry about video being uploaded to a server run by a company that I don’t know and trust.
The picture quality is excellent, and as noted above, I say that even though I’m only using 1080p mode. I’ve never had trouble seeing what is going on in a live stream or when viewing a recorded video. I also like that when video is recorded by either the eufy App or the Home app, I can view the video and, if I want, export it to save it forever.
The automation feature of HomeKit Secure Video is really nice. Whenever I walk in my backyard at night to go to my garage, an automation script causes an outside light to go on for a few minutes, illuminating my backyard for me. Of course, you can also purchase a stand-alone light with a motion detector to attach to your house, but HomeKit works with my existing lights.
After testing both notification systems, I find that I am happier with the ones provided by the Home app, so I’ve turned off eufy Security notifications. And I have mine configured so that the notifications only “play a sound” — which actually means have my Apple Watch tap my wrist because I have sound turned off — at night. I didn’t find that I was gaining anything by learning about motion being detected during the day. But if someone is on my front porch or my backyard at night, I want to know about it. On the other hand, my wife prefers to get notifications 24/7, and she has been happy using the eufy Security app for notifications so she hasn't felt the need to explore using the Home app instead.
Conclusion
I’ve been very happy with the eufyCam system. The cameras were simple to install, and they provide a great view of what is going on around my house. I’m happy to have them from a security standpoint, although hopefully I’ll never have an actual burglar to “test” the system for me. But the cameras also provide a lot of peace of mind, and they make it easy to see what is going on outside of my house, whether or not I’m home. If you own an iPhone and are interested in security cameras, I highly recommend the eufyCam system.