Apple Stores in Milan and Bologna, Italy

A few weeks ago, my wife and I traveled to a few cities in northern Italy.  It was a fabulous vacation, and I cannot wait to see more of that amazing country.  During parts of our trip, we visited some of the more popular areas, and because Apple likes to put Apple Stores in well-trafficked areas, that meant that we happened upon some Apple Stores.  For those of you who don’t regularly visit Apple Stores in Italy, here is some of what you are missing.  And if you do plan to visit these stores, I have some recommendations for you in this post.

Milan

Apple has a few stores in Milan, Italy, but the most impressive is the flagship store at Piazza Liberty that opened to much fanfare in 2018.  The store has similarities to Apple’s iconic New York Fifth Avenue Store: a glass structure at street level next to a public area with the store itself underground.

Next to the glass entrance is a tiered public area—the “piazza” in “Piazza Liberty”—perfect for concerts or other public performances.

When I was there, they were packing up some equipment from one of the LGBTQ+ Pride Month “Love is Love” celebrations.

As you walk down the steps to the underground store, you see a wide open space with Apple’s traditional tables and product displays.

The store features a huge screen for software demonstrations as part of the Today at Apple series. 

Because the store is under the tiered piazza, natural light can enter the store from between the tiers.

It is a beautiful and impressive Apple Store.  And like many of Apple’s flagship stores, it contributes to and is a part of the surrounding community.

The Apple Store Piazza Liberty is a very short walk from the huge and impressive Duomo in Milan, a cathedral that took six centuries to build, from 1386 to 1965, and is one of the largest in the world. 

The Milan Duomo is one of the most amazing buildings that I have ever seen, and I recommend putting it on your bucket list of places to see.  There are 1,000 statues outside and another 2,000 inside.  There are fifty-two 100-foot tall pillars representing the weeks of the year.  It was built to hold 40,000 worshipers, which was the population of Milan when construction began.  And the roof—which was not originally intended for public viewing—is as impressive as the inside of the cathedral.  If you find yourself at the Apple Store in Milan, you should definitely visit the Duomo as well, which looks just as impressive during the day as it does at night.

How should you relax and take a break after visiting the Milan Duomo?  I’m glad you asked.  Next to the the Piazza del Duomo (the large area in front of the cathedral), and at the front of the Galleria high-end shopping center, you will find Camparino.  This bar opened in 1915 and has been voted one of the best bars in the world.  Featured cocktails include the Campari Spritz and the Aperol Spritz.  I personally prefer the Aperol Spritz, but I enjoyed them both.  This is a great place to people-watch all of the tourists visiting the Duomo and shopping at the luxury stores.

As you enjoy your cocktail, you can savor the yummy and generous snacks that they bring you with a drink order.  I’m not sure if they do this all day long or just as a part of the Italian tradition of aperitivo.  Apertivo is normally just for the hour or two before dinner, and we were there at 3pm.  Whatever the reason, the drinks and snacks were great, and if I find myself back in Milan, I will go back.

Bologna

If you visit Bologna, Italy—a city with some of the best food that I have ever tasted—you will surely see the Two Towers, a symbol of the city.  Like that more famous tower in Italy, at least one of these towers is definitely leaning.

As you approach the Two Towers in Bologna, you will walk next to the Apple Store Via Rizzoli

This is a traditional Apple Store, so it lacks the fancy features of a flagship store like the Apple Store Piazza Liberty in Milan.

Although this specific Apple store is nothing special on its own, it is interesting to see the latest technology from Apple right here in the old part of Bologna.  This part of town includes the University of Bologna, which is the oldest university in continuous operation in the entire world, founded in 1088.  Just think of how much more productive the students could have been back in 1088 with an iPad and an Apple Pencil.  Although I guess that there wasn’t much Wi-Fi at the time.

Parma

Just like in America, there are some places in Italy that may be too small to support an Apple Store, but that doesn’t mean that there isn’t a need for Apple technology.  When I visited Parma, Italy—part of a delightful tour of the places where Parmesan cheese and prosciutto di Parma are made—I walked past an Apple premium reseller that calls itself Juice.  This store copies some of the look-and-feel of a traditional Apple Store.

Apple 2022 fiscal third quarter — the iPhone and iPad angle

A few days ago, Apple released the results for its 2022 fiscal third quarter (which ran from March 27, 2022, to June 25, 2022) and held a call with analysts to discuss the results.  This is typically not a big fiscal quarter for Apple; the important quarter for Apple every year is the first fiscal quarter (containing the holiday sales season).  But of course, every year is different.  Two years ago, with so many people buying laptops and other Apple products as they worked from home during the pandemic, Apple had a great fiscal third quarter.  Three months ago, Apple warned that the 2022 fiscal third quarter could be limited by a number of factors, especially supply constraints caused by COVID-related disruptions, and Apple said that this would likely result in third quarter revenue being $4 to $8 billion less than it otherwise would have been.  But a few days ago, Apple said that the negative impact turned out to be slightly below $4 billion.  As a result, Apple reported revenue of $83 billion for this past quarter, which Apple said was better than it expected and was an all-time record for the third fiscal quarter and up from the $81.4 billion in revenue for this same quarter one year ago.  Apple CEO Tim Cook said that “supply constraints were less than we anticipated at the beginning of the quarter, coming in slightly below the range we discussed during our last call.”  If you want to get all of the nitty-gritty details, you can listen to the audio from the announcement conference call on the Apple website, or you can read a transcript of the call prepared by Jason Snell of Six Colors.  Apple’s official press release is here.  Here are the items that stood out to me.

iPhone

  • Apple’s iPhone revenue for the quarter was $40.67 billion, up 3% from $39.57 billion this time last year.
  • Cook said that Apple set a fiscal third quarter record for both revenue and switchers to the iPhone.
  • Cook noted that Apple is now celebrating the 15th anniversary of the iPhone.
  • Cook said that Apple is seeing a growth in iPhone sales in some places where there is currently a low percentage of iPhone users, such as Indonesia, Vietnam, and India.

iPad

  • iPad revenue was $7.22 billion, down 2% from $7.37 this time last year.
  • Cook said that iPad saw strong demand during the quarter.  Because supply was so constrained, in large part because of factory shutdowns in China due to COVID outbreaks, Cook said that Apple does not know how high the demand might have been. 
  • Apple CFO Luca Maestri added that both supply constrains and negative foreign exchange had an impact on iPad revenue.
  • Maestri also noted that “the iPad installed base reached a new all-time high with over half of the customers during the quarter being new to the product.”  It is interesting to see so many new customers to a product like the iPad that has been around since 2010.

Other

  • Maestri said that over two-thirds of the people who purchased an Apple Watch during the past quarter were purchasing their first Apple Watch.
  • Cook said that in its “two and a half years since launch, Apple TV+ has now earned 250 wins and over 1100 award nominations and counting.”
  • Cook also mentioned Apple’s commitment to an industry-wide effort to get rid of passwords.  “Last month, we announced the introduction of Passkey, a next-generation credential that’s intended to replace passwords.  A Passkey can’t be phished, nor can it be stolen by hackers in a data breach, because the information is stored on your device and your device alone. “

Podcast episode 61: Sleepy Maps and Multi-Stop AirTags

This week’s episode of the In the News podcast starts with a discussion of some of the best new features coming to iOS 16, iPad OS 16, and CarPlay this Fall.  We also talk about sleep tracking with an Apple Watch, new options for charging your devices, and clever uses for AirTags.  Finally, we discuss some great sales at Amazon on Apple products.

In our In the Know segment, Brett shares a useful tip for using Focus mode when you are exercising.  I share a non-useful, but fun, tip about figuring out how many of you there are.

Click here to listen to the audio podcast, or just use your podcast player of choice.  You can also watch the episode on YouTube:

In the News

Throughout this Summer, we have seen reports of features that will come this Fall when Apple updates all of its operating systems.  Most of the reports have been about the iPhone, iPad, and Mac, but this week, I saw a report from attorney John Voorhees of MacStories about the next version of CarPlay and related updates to the Maps app.  There is some great stuff coming.  For example, although you can currently use the Maps app to go to more than one destination, it works so poorly that I find that it makes more sense to just use Maps to go to the first destination, then start over again to get to your second destination, etc.  Voorheees shows that the Maps app in iOS 16 and the next version of CarPlay will have a sophisticated new interface for multi-stop routing, and it looks like a great improvement.  CarPlay also features a new chime for Siri, the ability to send your response to a text message without first asking “Ready to send it?”, and support for upcoming third-party apps that relate to refueling (I can imagine an Exxon app to get to the nearest Exxon station) and driving tasks (road assistance, towing assistance, etc.).  It will be nice to use the new CarPlay in just a few months.  And now, the news of note from the past week:

  • Apple Maps may be improving, but so is Google Maps.  In a blog post, Amanda Leicht Moore, Google’s director of Google Maps, explains how Google is moving towards much more immersive maps.
  • Jason Cross of Macworld explains why dictation in iOS 16 will be substantially better.  He also provides dictation tips.
  • Using the Music app will be different in iOS 16 when you control volume or scrub through a track.  Jason Snell of Six Colors explains what is new.
  • M.G. Siegler identifies three features that he really likes in iOS 16, including haptic typing.
  • If you wear an Apple Watch while you sleep, the built-in Sleep app can track data associated with your sleep.  But third-party apps offer additional sleep-tracking features, and Chance Miller of 9to5Mac identifies some of the best options.  The idea of sleep-tracking appeals to me, but when I have tried it in the past, I haven’t found the data to be all that relevant to me.  Nevertheless, I feel like there could be a point in the future when this data seems more important and useful to me, and obviously there are lots of folks who already find the information interesting—which is why these third-party apps exist.
  • Apple has three high-capacity USB-C power adapters to choose from.  While designed for computers, that also work with the iPad, iPhone, etc.  Jason Cross of Macworld provides advice on which power adapter to choose.
  • Allison McDaniel of 9to5Mac came up with seven interesting ways to use an AirTag that might not have occurred to you, such as placing one in a jacket or coat that you might lose track of at a party or when you check it.  It is so hot this Summer that I’ve almost forgotten what a jacket is, but now that I am reminded, that is a pretty good idea.
  • Juli Clover of MacRumors reviews the newest version of Belkin’s Boost Charge Pro 3-in-1 Charger that charges an iPhone, Apple Watch, and AirPods.  The new version adds fast charging for an Apple Watch Series 7, and costs $150.  This looks like a great charger to use on a nightstand next to your bed.  Note that the version currently being sold on Amazon, also for $150, appears to be the 2021 version—which you can tell because it doesn’t mention Series 7 fast charging.  I presume that the 2022 version will show up on Amazon soon.
  • Francesco Rizzato of OpenSignal compares enhanced 5G on AT&T, T-Mobile, and Verizon.
  • Alex Sherman of CNBC reports that starting Monday, the NFL is launching a new service called NFL+.  It costs $5/month, and it will let you stream live football games—both local and out-of-market—but you have to watch on a mobile device.  You can get more information on the NFL website.  One of the big questions for NFL fans is who will take over the NFL Sunday Ticket service that has been on DirecTV since 1994, but this upcoming season will be the last year on DirecTV.  The rumor is that this service is coming to Apple TV+.
  • The Apple TV 4K is once again on sale on Amazon for $129.99, a $40 discount.  Here is my review of this second generation Apple TV 4K from last year, and here is my post describing how great the Apple TV 4K works with a modern 4K HDR television like the incredible LG OLED C1.
  • The iPad Pro 11" with 1TB is on sale for 25% on Amazon right now, $1,117.14 instead of $1,499.  1TB is a ton of space and perhaps more than you need, but with this sale, it is only barely more than the 512GB model.
  • And finally, Apple released two short videos to show off the durability of iPhone 13.  The one called Edge addresses the durability of a dropped iPhone; the one called Shake addresses water resistance.  Both are funny and made me smile.  Here is the Edge video:

Podcast episode 60: Minnie Mouse, Search Warrants, and Arcade Expirations

This week’s episode of the In the News podcast starts with a short discussion of the release of iOS 15.6 and a related discussion on AirTags.  Next, we discuss iPhone privacy: should the government be allowed to force users to unlock their iPhone?  Next, we discuss a large number of HomeKit home automation topics, and then we end up with a discussion of how the Apple Watch and iPhone can save your life.

In our In the Know segment, Brett recommends an app called AllTrails for folks who like to hike.  I provide a number of tips for using AirPods or AirPods Pro with a Windows computer.

Click here to listen to the audio podcast, or just use your podcast player of choice.  You can also watch the episode on YouTube:

In the News

I don’t discuss the Apple Arcade subscription service much because I rarely use it myself although my kids use it, but it is $5/month or it is part of the Apple One subscription bundle.  The service provides high-quality video games without having to pay to download the app and, better yet, without have to pay any in-app fees.  It is also included as a part of the Apple One bundle.  If you use the Apple Arcade subscription service, you have seen new games added since the service debuted in 2019.  José Adorno of 9to5Mac notes that, for the first time, Apple is retiring some games from the service.  Presumably, these are less-popular games.  When Apple removes a game, you have two weeks to continue to use it, and then it disappears—although the developer may decide to offer a new version of the app in the App Store, and it may be possible to load your saved game progress, if the developer enables that feature.  And now, the news of note from the past week:

  • The debate over whether and when the government can compel a person to unlock an iPhone is far from over.  Thomas Brewster of Forbes discusses an incident in which the FBI forced a man use his face to unlock encrypted messages in an app called Wickr as part of an investigation of child abuse sexual material. 
  • Apple released iOS 15.6 this week.  As José Adorno of 9to5Mac reports, it is mostly bug fixes and security improvements.
  • iOS 15.6 changes the way that the Find My app alerts you to AirTag battery status, as noted by José Adorno of 9to5Mac.  In the past, you would always see an icon indicating the amount of battery life.  In iOS 15.6, you only see a red battery icon if the battery is low and needs to be replaced.  The new system makes sense to me since the old battery indicator was never very precise, but you should be aware of the change if you use AirTags.
  • Glenn Fleishman of Macworld explains how to use the built-in Home app to monitor specific zones using a HomeKit-compatible security camera.
  • Although there is a lot that I like about Apple’s HomeKit Secure Video platform, it does have some disadvantages.  Rachel Cericola of Wirecutter explains all of the reasons that she does not trust HomeKit Secure Video.  I agree with some of her complaints.  For example, it is a shame that the service does not use 4K or 2K (only 1080p) and it often forgets to record.  But she does not mention that you can use both HomeKit Secure Video and other platforms—for me, for example, I use the Eufy platform too—and I sometimes find that the Eufy failed to record but the HomeKit Secure Video did so.  The article also ignores some advantages such as cost (free), the fact that it lets you view your camera on an Apple TV, and security.  Nevertheless, if you are trying to decide whether to rely solely on HomeKit Secure Video, whether to use that in connection with another platform, or whether to ignore HomeKit Secure Video completely, you should read this article to learn about the cons as you consider the pros.
  • Ben Lovejoy of 9to5Mac discusses a new product from Eve: the second generation Eve motion sensor.  The prior version of the Eve motion sensor, which I reviewed in 2018, does a nice job of sensing motion and triggering HomeKit actions.  For me, when I walk into my home theater after not being in there for at least three hours, it turns on the lights for me.  The second generation of this product uses Thread, and Lovejoy’s article includes an excellent description of what that means and why you might want it.  The new version also includes a built-in light sensor that can trigger actions based on sensing light.  This looks like a great product if you want a motion detector.
  • In another Macworld article, Dan Moren explains how parts of the next version of the iPhone operating system are laying a foundation for big changes coming down the road.
  • Ken Macleod of CBS News Boston shares the story of a woman who was told by her Apple Watch that she was in atrial fibrillation.  The woman didn’t believe it at first, but after being told three nights in a row, she went to the hospital and discovered that the culprit was a fast-growing tumor near her heart.  The tumor was removed in a surgery, and her doctors say that this saved her life.
  • Michael Potuck of 9to5Mac shares the story of a Ukranian soldier whose life was saved because the iPhone in his vest stopped a bullet.
  • Rosy Cordero of Deadline reports on what the actors on the Apple TV+ show Ted Lasso had to say about the series coming to an end soon after three seasons.
  • In this TikTok video, comedian Becca Bastos impersonates the Apple Watch, and does so rather effectively.
  • And finally, in a 15 second video released by Apple UK, Apple quickly shows why ApplePay is more secure than using a credit card.  There are two other even shorter videos in this series: one called Contactless and one called Exposed.

AirTag battery replacement: avoid bitterant coatings

If you use an Apple AirTag, after about a year or so, your iPhone will alert you that the battery needs to be replaced.  I own four AirTags that I purchased about 14 months ago, and two of them have alerted me that it is time to replace the battery.  I replaced the battery in one of them shortly before taking a trip to Italy, only to discover that I bought the wrong battery.  Learn from my mistake, and make sure that when you purchase a replacement CR2032 lithium 3V coin battery, do not purchase the version with a bitterant coating on it.

These batteries are small circles, and some children may be tempted to put them in their mouths and swallow them.  Which is not good.  A CR2032 battery with a bitterant coating tastes bitter when it reacts with saliva in a mouth, and the idea is that this encourages the child to immediately take the battery out of his or her mouth instead of swallowing it.  This type of battery should give you clear indications on the packaging that a bitterant coating is being used.  Here is the one that purchased from Amazon:

The idea of deterring improper use by children is a laudable goal, but apparently, the coating makes these batteries not work with certain electronic equipment.  Including the AirTag, as Apple warns on its website.

I didn’t think about this warning when I purchased this set of batteries, so I installed one of these in the AirTag attached to my suitcase shortly before my vacation.  I should have realized instantly that there was a problem because when you twist off the cover of an AirTag and replace the battery, before you even put the cover back on, the AirTag is supposed to make a sound to indicate that the new battery is connected.  I didn’t hear that sound when I replaced this battery. 

The battery with the coating did occasionally work with the AirTag.  For example, when I arrived in Milan, Italy, the battery worked well enough for this AirTag to notice that it was in Milan.  But that was the last place that the AirTag worked.  Even after I returned home to the United States, the AirTag still incorrectly reported that it was in Milan, about 5,200 miles away:

The solution, of course, was to purchase a new set of CR2032 batteries that do not contain a bitterannt coating.  When I installed the new battery, both in this AirTag and my other one that needed a new battery after my vacation ended, the AirTags immediately worked.  As soon as I installed the battery, I heard the sound.  And the AirTags correctly reported their location.

What annoys me about my mistake is that I should have known better.  Almost exactly a year ago, I linked to a report that CR2032 batteries with a bitterant coating might not work with the AirTag.  But a year later, I forgot about that.  Hopefully, after reading this, you won’t forget when it is time for you to purchase a new battery.

Podcast episode 59: An AirTag and a MagSafe Walk Into a Picture-in-Picture…

This week’s episode of the In the News podcast starts with a follow-up discussion to last week’s travel episode because we discuss using AirTags to track luggage and using Apple’s MagSafe Battery Pack.  Next, we talk about the top new features coming to iOS 16 and iPad OS 16, the mini version of the iPhone, YouTube’s addition of picture-in-picture, and the durability of the Apple Watch Series 7 (and the possibility of an even more durable Apple Watch in the future).

In our In the Know segment, Brett shares a tip for changing the tab bar layout in Safari on the iPad.  I share a tip for using the right kind of batteries when you need to replace the battery in an AirTag.

Click here to listen to the audio podcast, or just use your podcast player of choice.  You can also watch the episode on YouTube:

In the News

Summer is often a time for travel, and travel is a perfect time to take advantage of Apple’s AirTags.  Glenn Fleishman and David Price of the Macworld wrote an excellent roundup of some of the best AirTag accessories such as key rings, bag tags, holders, etc.  I’ve been very happy with two of the products that they mention: the Belkin key ring and the Belkin strap, which only cost about $8.  And to underscore the value of AirTags, Ben Lovejoy of 9to5Mac collects some recent stories of people using AirTags to track down lost luggage that airlines claimed that they were unable to find.  And now, the news of note from the past week:

  • Speaking of AirTags, while I still think that an AirTag is too thick to put in a wallet, I admit that I’ve never actually tried it.  California attorney David Sparks has been using the Nimalist AirTag Wallet for four months, and he says that it works well.
  • Illinois attorney John Voorhees of MacStories wrote a good article previewing all of the key features coming in macOS Ventura this Fall, based on the current beta version of the software.  The reason that I’m linking to the article is that he had an opportunity to use a pre-production version of a clip that Belkin will sell that will let you use an iPhone as a camera for a Mac laptop, and it was interesting to see how that product will work.
  • Federico Viticci of MacStories has been using iOS 16 and iPad OS 16 for about a month, and he wrote a great overview of these updates coming this Fall.  This looks to be one of those years when the iPhone and iPad both take major steps forward because of operating system improvements.
  • Alex Guyot of MacStories wrote a good article previewing all of the key features coming in watchOS 9 this Fall, based on the current beta version of the software.
  • I was delighted to see the first few pictures from the James Webb Space Telescope this week.  If those pictures don’t give you a sense of awe of the size and contents of the universe, I don’t know what will.  Chance Miller of Space Explored created versions of those photos that are optimized for an iPhone screen.  I also appreciated Zac Hall’s comment on Twitter that going from the pictures from Hubble to the pictures from James Webb “is like going from iPhone 3G to iPhone 13.”
  • Nick Pino of Tom’s Guide reports that Netflix has started to upgrade the audio in certain shows to support spatial audio.  If you watch a Netflix show using a sound system that supports Dolby Atmos, you already know how that provides an immersive, surround-sound experience.  With spatial audio support, you can get a similar surround-sound experience using only two speakers.  This caught my eye since Apple has been using a version of spatial audio on some models of the AirPods for a while now, and it is a nice improvement over stereo. 
  • Louisiana has expanded its LA Wallet app so that it can not only show the COVID vaccination status of the owner of the iPhone but also that person’s children, which is helpful now that children six months old and above can be vaccinated.  Of course, there are still relatively few places that check for vaccination status, but perhaps the spread of the BA.5 variant will start to change that.
  • Apple announced that Apple TV+ shows received 52 Emmy Award nominations.  Ted Lasso was the most nominated comedy series with 20 nominations.  Severance also received an impressive 14 nominations.  The other nominated shows are Schmigadoon!, The Morning Show, The Problem with Jon Stewart, Foundation, Pachinko, See, Lisey’s Story, Central Park, They Call Me Magic, and Carpool Karaoke: The Series.
  • In an article for Macworld, Jason Snell praises the iPhone 13 mini, saying that he likes it so much that he doesn’t plan to upgrade to whatever iPhone 14 that Apple announces later this year—assuming that Apple is done with the mini iPhones.
  • In case you missed it, and as reported by John Gruber of Daring Fireball back on July 1, President Biden awarded Steve Jobs a posthumous Presidential Medal of Freedom.
  • Ed Hardy of Cult of Mac reports that all iPhone users can now use picture-in-picture on YouTube.
  • And finally, in the video called Hard Knocks, Apple shows off the durability of the Apple Watch Series 7.  But what really makes the video compelling are the impressive action shots.

Lit Software’s iPad apps are coming to the Mac

If you are a litigator who uses an iPad, you probably already know about the powerful litigation apps from Lit Software: TrialPad, TranscriptPad, DocReviewPad, and ExhibitsPad.  I use Lit Software’s apps in my own practice, and I know that many other attorneys do so as well.  For example, if you want to present evidence a trial, it is incredibly easy to do so using TrialPad on an iPad, and the end result looks incredibly professional.  And TranscriptPad is by far my favorite way to review a deposition transcript.  Thanks to some changes in the software that Apple provides for app developers, it is now possible for a developer to create an app that will work on multiple Apple platforms—iPad, iPhone, Mac, Apple TV, etc.  Lit Software has taken advantage of this technology to bring its popular iPad apps to the Mac.

I announced this upcoming expansion to the Mac last year, and we are now very close to the apps coming out of beta.  In fact, we are now so close that Lit Software is ready to do a public demonstration of how the new Mac apps will work.  The webinar will take place this Thursday, July 14th, at 11 Pacific / 2 Eastern.  The presenter will be Tara Cheever, co-founder of Lit Software, and the event will be hosted by Tom Lambotte of GlobalMac IT, who has been helping lawyers make better use of Macs in a law practice for longer than I can remember.  You can sign up and get more information on this free webinar by clicking here.

When I started at my law firm in 1994, we were one of the few large law firms in the country using exclusively Macs. For various reasons, we had to switch to PCs about 20 years ago, but I know that a large (and, I suspect, growing) number of attorneys use Macs in their law practice.  Now that the Lit Software apps are coming to the Mac, I find myself even more jealous of attorneys who can use a Mac instead of a PC in their law practice.