In the news

We are now in prime holiday season.  If you are shopping online and having packages delivered, I’m a big fan of the Deliveries app (my most recent review) to track your passages.  Ryan Christoffel of MacStories discusses an update to the Deliveries app to support Siri Shortcuts.  If you are heading out to the mall or flying to bring gifts to your loved ones, here is a list of airports and malls in which Apple’s Maps app has indoor maps.  And now, the recent news of note:

  • California attorney David Sparks discusses his attempts to customize the Infograph watch face on the Apple Watch Series 4.  I’ve spent a little time with this one myself, but couldn’t find a configuration that I wanted to keep, although for me that was mostly because I prefer the digital time over analog time and the other features of the face weren’t compelling enough.
  • This week, ABA Journal released its list of the 2018 Web 100, with lots of recommendations for legal blogs, podcasts, Twitter accounts, and more.
  • In an article for LegalNews.com, Matt Chaney discusses an update to the DoNotPay app which allows users to file a lawsuit without the use of an attorney.  One of my law partners, Lucian Pera, provides some thoughts on the app in that article.
  • Apple was before the Supreme Court this week for oral arguments in an antitrust dispute.  Amy Howe of SCOTUSblog offers this analysis.
  • Ben Thommpson of Stratechery is not a lawyer, but he does offer an interesting analysis of that antitrust lawsuit against Apple.
  • Dan Moren reports on an interview of Apple’s CEO Tim Cook by Axios.
  • Zac Hall of 9to5Mac offers advice for making an Apple Watch Series 4 last for a long run.
  • Zac Hall also discusses using the Nomad USB-A to Lightning Key cable, plus a small adapter, so that you can charge your iPhone from your new iPad Pro.
  • And finally, the iPhone now supports Group FaceTime, and Apple teamed up with Elvis, and Elvis, and Elvis, to show it off in a video called A Little Company:

Review: Take Control of Photos by Jason Snell

For many iPhone users, it would be far more accurate to call the device an iCamera because the camera function is used much, much more often than the phone function.  On the popular photo sharing site Flickr, the top five camera models used for uploaded pictures are all different models of the iPhone.  And while iPad users may use that device far less often to take photos, it is a fantastic device for reviewing and editing photos thanks to the large, beautiful screen.  Suffice it to say that the Photos app on the iPhone and iPad is a pretty important app.

Apple tries to make the Photos app easy to use, but it has a lot of power in it that you may not see unless you know what to look for.  Friends and family who know that I am an iPhone nerd will often ask me to show them something interesting on their iPhone, and there are tons of features that I can show off in Photos that impress people such as Memories, looking at the Places album to see lots of photos taken in an interesting location over the years, and the ability in Photos on iOS to combine search terms (such as searching for a person’s name, then adding the search term “snow” to see just photos of that person in the snow).

How do you discover all of these great features?  You need a good guide.  And one of the best is Jason Snell.  Snell has been covering Apple technology as a reporter since the 1990s, and he possesses a skill that many great lawyers use to their advantage:  the ability to explain complex subjects in simple, friendly terms.  That’s why I love reading articles that Snell writes on his Six Colors website and I love listening to him on his numerous podcasts, which range in subject matter from technology to TV shows to even space.

A few days ago, Snell released a new ebook called Take Control of Photos.  Take Control ebooks have been around since 2003 and they cover dozens of different topics, all produced with the aim of being “highly practical ebooks that cover much more detail than a magazine article but that are shorter, more focused, and more timely than a typical printed book.”  I was provided a free copy of this $14.99 book for review purposes, and I read it cover-to-cover last night.  I loved this book, and even as someone who considers himself pretty knowledgeable when it comes to the ins-and-outs of the Photos app, I learned quite a few tips that I started to use right away.

When you purchase the book, you can download it in multiple formats.  I found it easiest to just download the PDF version, which I read using Readdle’s PDF Expert app.  (They gray outlines that you see in the pictures in this review are from me taking a screen shot in PDF Expert, not from the book itself.)  You can also download in epub or mobi format if you prefer to use a book reader to read the book.  The PDF file doesn’t have a password or DRM or anything like that, so once you buy it you can read it on pretty much any device that you want.

This book covers Photos on both iOS and the Mac, and you will definitely get the most out of this book if you use both platforms.  (I use a PC at work, but I have a Mac at home, which is where I keep my 47,000 photos.)  For example, Snell explains that on iOS (but not the Mac) you can use the rich search feature and can see Memory Videos, whereas on the Mac (but not iOS) you can create Smart Albums (although Snell gives advice for creating a Smart Album on a Mac and then transferring it to your iPhone or iPad).  But even if you don’t use a Mac, you will still get a lot of out of this book because the book covers both and the apps are similar on both platforms.

This book is over 150 pages and it covers all of the important topics, including importing photos, managing your photo library, navigating the Photos interface, finding and naming people in your photos, using the search feature, using the Memories feature and editing Memory Videos, creating albums, syncing with iCloud, editing photos to make them look much better, and sharing your photos.  Each chapter is full of pictures so you can see exactly what Snell is describing — and because he is using his own personal photos to show off the Photos app, you will see enough picture of his (attractive) family members that by the end of the book, you may feel like you are part of the Snell family too, or at least a distant cousin.

In addition to walking you through all of the different topics, there are lots of small side articles on narrow topics, much like you see in a magazine.  For example, here is a small article on looking at photos on the Apple Watch:

If you want to get a sense of how valuable this book is, I have two recommendations.  First, Snell recently took a chapter of this book discussing how to make books and calendars using Photos on a Mac and turned it into an article for his Six Colors website.  Now that you can no longer order photo books from Apple, Snell has some good recommendations for what other services to use, so that article is both useful and a good way to get a sense of the book.  Second, if you go to the Take Control website page for this book, look at the picture of the cover of the book on the left and you will see the words “Free Sample” on what appears to be a post-it note.  Click that to download a generous 46-page sample of the book, with the full index and selections from many different chapters.

One nice feature in all Take Control books is that the author has the ability to update the book after it is published — a nice advantage of ebooks over printed books.  There is a link you can tap on the cover of the book that will take you to a website letting you know if there are any updates available.  For example, the last time that Jason published a book on Photos in early 2015, it was originally called Photos for Mac – A Take Control Crash Course.  Here was my review.  Then he updated the book in the Fall when Apple updated the Mac operating system.  Then he updated the book again in September, 2016, changing the title to Photos: A Take Control Crash Course and including both iOS and Mac.  So after spending $10 in early 2015, I received two major updates for the next year and a half.

This is a brand new book on Photos — part of the full Take Control series, not just a crash course.  It is twice as long as Snell’s previous book, and this new book covers all of the latest changes to Photos on both the Mac and iOS.  Thus, if you purchased the prior book in early 2015, this is a new book to purchase, but considering all that you get, it is pretty cheap at $15.  And perhaps this book will also get updates like Snell’s last book on Photos did.

I can pretty much guarantee that if you purchase this book, you will learn much more about using the Photos app on your iPhone and iPad, and on your Mac if you have one of those.  Thus, unless you are the rare iPhone user who doesn’t take pictures, I think that most everyone would enjoy reading this book and find it very helpful.

Click here to get Take Control of Photos by Jason Snell ($14.99)

Move the cursor around your screen and other iPhone and iPad tips

For the last week or so on Twitter, I’ve suddenly seen a lot of folks talking about how cool it is that you can easily move the cursor around the screen on an iPhone when you want to go back and change some text.  I’ve even had several folks email me to make sure that I know about the tip.  (Thanks!)  To use this feature, just hold down on the space bar for a second, and then the keyboard changes to a trackpad.  Or, if you have an iPhone which supports 3D Touch, you can instead push down a little on the keyboard to switch to the trackpad.  It’s a very useful tip and I use it all the time, but I’m still not sure what made the tip go viral last week.

One good part about that tip going viral is that it prompted lots of other folks to suggest some other iPhone and iPad tips that might not be so obvious but are quite useful.  Here are two of the best that I recommend to you.  Perhaps you already know about some of the tips, but you probably don’t know all of them.  First, if you want to read some tips, check out 9 Hidden iPhone Features That Make Your Life Easier by Jason Snell on Tom’s Guide.  Great stuff.  Second, if you prefer to just sit back and watch to learn some tips, check out this very useful video by Rene Ritchie, part of his Vector video podcast:

What to do if your iPhone won’t turn on

I charge my iPhone every night on the nightstand next to my bed using the Material Dock by Studio Neat using an Apple cable and an Apple charger.  Recently, I woke up and reached for my iPhone XS only to discover that the screen was completely black and would not come on when I touched the screen or pressed any of the side buttons.  At first, I thought that perhaps the battery was completely dead — which would be odd because it had been on a charger all night — but even after I plugged the iPhone in to a different charger, it did not come back to life.

That led me to believe that that iPhone had crashed and needed to be restarted.  It has been many years since this last happened to me, and at the time I was using an iPhone with a home button.  To restart an iPhone 6s or earlier, you hold down the Home button and the sleep/wake button for a long time until the iPhone restarts.  But what do you do on an iPhone, an iPhone XS, or a new iPad Pro which doesn’t have a home button?

Apple provides the answer on this support page, and it is nothing that I would have guessed.  If you are using an iPhone 8 or later, you press and quickly release the Volume Up button, then you press and quickly release the Volume Down button, and then you press and hold the Side button on the iPhone (or the Power button on the iPad Pro) until the device restarts.  The first time I tried this with my iPhone XS, nothing happened.  But the second time I tried this strange combination, it worked and my iPhone restarted.  And sure enough, upon restart I saw that it was fully charged – so this was some sort of a crash, not a dead battery.

As that support page also notes, if you are using an iPhone 7 or an iPhone 7 Plus, the solution is to press and hold both the Volume Down button and the Side button until you see the Apple logo indicating that the device is restarting.

When you use this method to restart your iPhone, you shouldn’t lose any data.  You are just forcing the iPhone to shut down and then start up again.

Hopefully it will be a long time before I need to do something like this again, but at least I now know what to do.  And so do you.

 

A decade of iPhone J.D.

Ten years ago, I had lunch with two New Orleans attorneys who had successful blogs — Ernie Svenson of Ernie the Attorney and Robert Peyton, who used to publish Appetites and who now writes about New Orleans food at Haute Plates — and they encouraged me to start my own blog.  They both knew that I love technology, and I suppose they also knew that I like to talk and write.  I agreed that I was interested, but at the time did not have a topic worth writing about.  Around that same time, I bought my first iPhone.  After using it for a few months, I realized that the iPhone was something that really interested me and seemed like a perfect topic for a blog.  On November 17, 2008, I started iPhone J.D. with my first post, explaining why I found the iPhone a valuable tool in my law practice.  Here we are 10 years later, and I still love using my iPhone in my law practice.

At the time, I had no idea if this blog had a future.  Back in 2008, only a tiny percentage of lawyers were using an iPhone.  If a lawyer was using a smartphone in 2008, it was most likely to be Blackberry.  But it was clear that there was incredible potential.  The Blackberry and Palm Treo taught us that having a handheld computer which could be used for emails, text messages, and apps was a great idea.  On July 10, 2008, Apple debuted the App Store, which made it easier than ever for developers to create and publish new apps for people to buy them.  A few months after the App Store opened — and only a few weeks after I started iPhone J.D. — Apple published an ad in the New York Times and the Wall Street Journal to announce that there were over 10,000 apps available in the App Store.

Out of those 10,000 apps, Apple selected 16 to feature in the ad, and it is interesting to look back at what Apple considered noteworthy ten years ago.  There are two news apps (the New York Times and Bloomberg), three social media apps (Facebook, AIM, and Loopt), three games (Sodoku, Asphalt4, and Spore), and two music apps (Shazam and Remote).  There was also a travel app (Flight Status), a translator app (Mandarin), a dining app (Urbanspoon), a banking app (Bank of America), a voice recorder app (QuickVoice), and a shopping app (eBay).  Many of those apps no longer exist, and one of the apps — Shazam — is now owned by Apple itself.  But the categories selected by Apple ten years ago continue to be very popular categories today.

What was missing?  There are many categories of apps useful for attorneys which are popular today but barely existed ten years ago.  Most importantly for attorneys are apps that help you to get your work done on an iPhone (or iPad) when you are working with documents.  Indeed, the debut of Microsoft Word for iPad in 2014 (it debuted on the iPad in March 2014, and then came to the iPhone in November 2014) was arguably the most important app release for attorneys in the past ten years.  Whether you are a litigator like I am or a transactional attorney, I suspect that you work with Microsoft Word files every day.  While there had previously been third-party apps which could work with Word documents with various degrees of success, having the real Microsoft Word on iOS was a huge development, giving you the ability to review, revise, and send Word documents using your mobile device no matter where you are.  Another significant change over the past 10 years was the introduction of apps designed specifically for lawyers.  There were a few of those apps back in 2008 thanks to developers like Cliff Maier, but not nearly as many as today.

At the same time that those iPhone apps improved, the iPhone itself has vastly improved.  The iPhone X introduced last year was such an incredible leap forward in technology with its beautiful OLED edge-to-edge screen and incredible speed.  This year, the iPhone XS and iPhone XR improve upon that concept. 

When Apple first started working on the iPhone, the goal was actually to create a tablet computer, but along the way, Apple figured out that an iPhone would be a better first device to introduce.  When Apple did release the first iPad in 2010, the ability to get work done with an iOS device increased substantially.  The iPhone will always be my first love when it comes to Apple mobile technology, but my iPad is probably a more important part of my getting work done every day.  And with the new third-generation iPad Pro 12.9″, we now have the tablet that the iPad always wanted to be.

Add to that some amazing accessories in the iOS universe — the second-generation Apple Pencil, the Series 4 Apple Watch, AirPods — and there has never been a better time for an attorney to use iOS devices.  Apple has provided us with incredible hardware running amazing software, all of which can be used in countless ways to increase productivity, not to mention improve our lives outside of the office.

Popular posts this year.  Every year on the birthday of iPhone J.D. (1, 2, 3, 4, 5, 6, 7, 8, 9), I find it interesting to look back and see which posts over the prior 12 months were the most popular.  The fact that these posts were so popular often sheds some light into what has been on the minds of folks using an iPhone or iPad.  Here, in order, are the top ten most viewed posts published in the last 12 months:

  1. Review: Apple iPhone X Leather Case – slim case to protect your iPhone.  I was surprised to learn that this was #1 most read post from the past year.  With the radical new design of the iPhone X, I suppose that folks wanted to find the best case to keep the device safe.  I like the slim design of the leather case sold by Apple, and that’s also what I use with my iPhone XS.
  2. Review: Anker PowerLine+ II versus PowerLine+ — high quality nylon USB to Lightning cords.  Every iPhone owner can use some good Lightning cords, and these cords from Anker are great.  They are less expensive than the cords sold by Apple and yet they are of excellent quality, in many ways better than what Apple sells.
  3. Apple previews new emoji coming in iOS 12.  Attorneys may use their iPhones and iPads to get work done, but when you need to send a quick message to a friend or family member, there is nothing wrong with using some fun or silly emoji character to get your point across.  Apple previewed the new emoji in July of 2018, and they were finally available when iOS 12.1 was released on October 30, 2018.
  4. iOS update error — press home button to attempt data recovery.  I encountered this bizarre error when backing up my daughter’s iPad in January 2018.  I guess I wasn’t the only one to run into this problem because over 10,000 people have read this post so far this year.
  5. The latest on GoodReader version 5.  I have been using GoodReader to manage and annotate work-related PDF files on my iPad for just about as long as I have had an iPad.  But the app has not been updated in years, and while the developer has been claiming that a big update is coming soon (as noted in that post), my frustration with the lack of an update caused me to start using Readdle’s PDF Expert.  If the incredibly overdue update to GoodReader ever does show up, perhaps I’ll consider going back, but for now, I’m enjoying using PDF Expert.  The popularity of this post tells me that I’m not the only one who has been wondering if GoodReader will ever be updated again.
  6. Tips for using 3D Touch,  3D Touch has been a part of the iPhone for many years, but I suspect that many folks still don’t use it to its full potential.
  7. Review: CARROT Weather — excellent weather app, with attitude.  It was the snarky attitude which first brought this app to my attention, but I remained a user because it is a fantastic weather app with lots of great features.
  8. Why lawyers will love iOS 12.  iOS 12 was a big update for the iPhone, and I especially love the new Shortcuts feature.  iOS 12 was a less significant update for the iPad, and I hope to see more attention paid to the iPad in iOS 13.
  9. Hey Siri, read me the news.  Near the beginning of 2018, Apple introduced iOS 11.2.5, which added the ability to ask Siri to read you the news.  I use this feature often with CarPlay in my car, and it causes Siri to play the latest episode of the NPR News Now podcast, which is updated every hour (so it is always fresh news) and only lasts 3-5 minutes (so you quickly get the highlights).
  10. Presidential Alert coming tomorrow, October 3.  I was in my office when the first Presidential Alert was issued.  It was only a test, but you could hear lots of iPhones ringing throughout the halls of my office.

The iPhone J.D. Hall of Fame.  On the fifth anniversary of iPhone J.D., I listed the most popular posts during the first five years.  Here are the top ten most-read posts of the ten years of iPhone J.D., the posts that have stood the test of time — or in some cases, were just so incredibly popular when they were first published that they still have the most pageviews:

  1. The iPhone’s Do Not Disturb Feature.  The iPhone is great when you want to use it, but sometimes you just want it to be quiet — especially if you are in court or in a meeting.  In this post from 2013, I talked about how the Do Not Disturb feature worked in iOS 6.  That post was incredibly popular at the time and has now been viewed over 600,000 times.  Clearly, this is a topic that a lot of folks are interested in.  Apple must know this too because Apple has improved the Do Not Disturb feature many times since 2013.
  2. iPhone tip: content of e-mail not displayed.  When I encounter problems with my iPhone or iPad, and then I find a solution, I often write about it on iPhone J.D. so that others folks who have the same problem can do a Google search and can learn from my experiences.  Back in 2011, I talked about what to do when you tap on an email but there is no content displayed.  I still encounter this problem from time-to-time, and the solution remains the same:  restart the Mail app.
  3. iPad tip — turn off Messages if you share your iPad.  If you use multiple iOS devices, you can get your messages on all of your devices, which is very handy.  It can also be a problem if you leave one of your devices, such as your iPad, at home and it is used by someone else, such as your child.  Confidential and personal messages intended for your eyes only can suddenly be viewed by third parties.  This post from 2015 offered some good advice which remains good advice today.
  4. A look at the iPhone passcode lock feature.  When I discussed the passcode lock feature of iOS 3.1 in this 2009 post, the passcode lock was something that you had to manually enable.  Passcodes are so important to security that Apple now has passcodes enabled by default.  Thanks to Face ID and Touch ID, you don’t have to go through the trouble of entering a passcode every time you try to use your iPhone, but this remains a critical step for maintaining the confidentiality of information on your iPhone.
  5. iPhone “No SIM card installed” message.  I encountered this error message shortly after I started using an iPhone 4 in 2010.  As I noted in a follow-up post, the solution that ended up working for me was bringing my original iPhone 4 back to Apple so that I could get a new one.  This post was the all-time most popular post during the first five years of iPhone J.D., so much so that it still appears on this list for the first ten years even though substantially fewer folks are now using an iPhone 4.
  6. Apple Watch tip: solve disconnect from iPhone by resetting Bluetooth.  I loved my first-generation Apple Watch, but it was clearly a 1.0 product with issues that would need to be addressed in future updates.  This post from 2015 discusses the first problem I ever had with an Apple Watch and a solution. 
  7. My favorite iPhone shortcuts.  Phone J.D. was only a week old when I wrote this post in November 2008.  During the first five years of iPhone J.D., it was read well over 100,000 times.  And even though the post is now ten years old, it continues to get some pageviews.  Many of the tips remain just as useful today as they were when iPhone J.D. was in its infancy
  8. How to view unread emails on an iPhone or iPad.  If you get as many emails as I do, it sometimes feels like simply reading and managing your emails is its own full-time job.  In this tip from 2013, I showed how to see a list of all of your unread emails in iOS 7.  To do the same thing in iOS 12, tap the filter button at the bottom left of the screen.
  9. Review: Apple Lightning to 30-pin adapters — use older accessories with your new device.  In 2012, Apple replaced the large 30-pin connector on the iPhone with the much better Lightning port.  While that was a fantastic improvement, it meant that you needed an adapter to make older accessories work with the new Lightning connector.  In this post, I discussed options for doing so.  Six years later, Apple has now replaced the Lightning connector in the iPad Pro with USB-C.  I don’t know if Apple will ever make that change on the iPhone, but USB-C has incredible potential on the iPad Pro.  But once again, there will be some growing pains during the transition.
  10. Why the “i” in iPhone?  When I wrote this post almost ten years ago, I had to go back another ten years to May 7, 1998, when Steve Jobs first introduced the iMac — the first Apple product to begin with a lowercase “i” in its name.  It was fun to research and write that post, and I love that the post continues to get pageviews today as folks wonder, like I did, about how the iPhone got its name.

Visitors to iPhone J.D.  Every year, I use this post to share some statistical information on iPhone J.D. visitors, to the extent that I can figure it out using the tools at my disposal — specifically, the Google Analytics service.

During the past 12 months, about 60% of iPhone J.D. readers have used an iOS device.  Back in 2010, only 15% of readers were using an iOS device.  By 2012, that was up to 40%.  It rose to 60% in 2015, which has remained consistent for the past few years.  Most of those folks used an iPhone, but last year almost 20% used an iPad.  About a third of iPhone J.D. readers use a computer, with Windows being twice as popular as Mac.  Around 5% of iPhone J.D. readers use an Android device.

In the past 12 months, about 62% of iPhone J.D. visitors were in the U.S.  The main other countries were the U.K. (8%), Canada (5%), and Australia (4%).  Looking at the past ten years, those results are virtually the same.  And while those are by far the top four countries, 42 countries have had over 10,000 residents visit iPhone J.D. at least once over the past ten years.  Making better use of an iPhone or iPad is something that we can all agree on.

Looking at the cities of iPhone J.D. readers, New York was #1 for the past twelve months, as it has been every other year except for 2015, when there were a few hundred more visitors from London:

  1. New York
  2. London
  3. Los Angeles
  4. Chicago
  5. Houston
  6. Dallas
  7. Atlanta
  8. Sydney
  9. Washington, D.C.
  10. San Francisco

Last year was the first year ever that San Francisco wasn’t in the Top 10, and it regained its status this year, knocking Melbourne down to #11. 

Looking at all of the visitors for the last ten years, the results are very similar.  The top four spots remain New York, London, Los Angeles, and Chicago.  Sydney was the #5 city over the past ten years, followed by San Francisco at #6 and Houston at #7.  Although Melbourne didn’t make the Top 10 list this year, Melbourne is #8 on the all-time Top 10 list.  Washington, D.C. and Dallas round out the all-time Top 10.  The only city on this year’s Top 10 list which doesn’t appear in the all-time Top 10 list is Atlanta, which is #13 on the all-time list.  I went to college at Emory so I have many fond memories of Atlanta and I love to see Atlanta readers here on iPhone J.D. 

My hometown of New Orleans is #37 on the all-time list, just below Dublin and Nashville and just above Columbus and Orlando.

At the bottom of the list is Center Moriches, NY, where only 14 of the 7,580 citizens of this hamlet in Long Island, New York have visited iPhone J.D. in the past ten years.  To be honest, I’m not quite sure why this shows up at the bottom of the over 17,000 cities identified by Google Analytics; surely there is at least one city in the world where fewer than 14 people have ever visited iPhone J.D.?  Maybe Google just stops counting at 14?  Regardless, even if Center Moriches doesn’t truly deserve to be at the bottom of this list, I think it is fair to say that not many people know about iPhone J.D. in this part of Long Island.  If you are reading this and you practice law in Center Moriches, NY, let me know and I’ll send you some MobileCloths with the iPhone J.D. logo to help you to spread the word far and wide!

On a more serious note, I cannot thank all of you enough for reading iPhone J.D. for some (or all!) of the past ten years.  So many of you have reached out to me, either in person such as at a conference or via email or a comment on a post.  By hearing from you about how you have been using an iPhone or iPad in your own law practice, I have learned so much, and I have been able to share lots of that advice on this website.  This helps all of us to do a lot more with our devices, making us better attorneys and also enriching our personal lives. 

Ten years from now, will we still be using an iPhone and an iPad?  And if we are, what advanced features will they have that we couldn’t even imagine today?  I cannot wait to find out.

In the news

A week from today is the shopping event Black Friday, and it is typically the one day each year when Apple provides some sort of a discount or promotion on its products.  Nick Guy of Wirecutter discusses Apple’s prior promotions on Black Friday and recommends other stores that will or may have Black Friday discounts on Apple products.  One change this holiday season is that you should be able to purchase many more Apple products on Amazon.  Ben Fox Rubin of CNet reports that Apple has signed a deal with Amazon to greatly expand the products available on Amazon for sale.  And now, the news of note from the past week:

  • Texas real estate attorney Laura McClellan, who is the host of The Productive Woman podcast, was a guest on a recent episode of the Mac Power Users podcast, hosted by California attorney David Sparks and Florida attorney Katie Floyd.  It’s a great episode with lots of useful tips.
  • Sparks also prepared a video review of the new iPad Pro.
  • Jason Snell of Six Colors wrote a great review of the new iPad Pro.
  • USB-C cables are confusing, making it difficult to choose the right one.  I’ve encountered this myself as I have started to try out USB-C cables for the iPad Pro.  Mike Wuerthele of AppleInsider tries to clarify the story on USB-C cables.
  • Federico Viticci of MacStories reviews the Smart Folio Keyboard for the new iPad Pro.
  • Charlie Sorrel of Cult of Mac shares a tip from photographer Austin Mann to create a shortcut to turn on do not disturb, raise the brightness, and launch the Camera app so that you can take pictures on an iPhone without fear of being interrupted by a call or other notification.
  • Michael Steeber of 9to5Mac shares photos of Apple’s beautiful new store in Thailand.
  • And finally, Rene Ritchie of iMore reviewed the second generation Apple Pencil, but impressively does so by using the Apple Pencil.  Much of his review consists of him drawing with the Pencil.  It’s a clever way to do a product review and the end result is worth watching:

Using the Studio Neat Canopy with the new 12.9″ iPad Pro (2018 version)

I know that a lot of folks who are getting a new iPad Pro are also buying Apple’s Smart Keyboard Folio, which costs $199 for the version that works with the 12.9″ iPad Pro.  (There is also a smaller $179 version for the 11″ iPad Pro.)  I understand the advantage of having a keyboard that is part of the case if you are the sort of person who uses a keyboard with an iPad all of the time, and Apple has done an impressive job of fitting a case into a thin protective cover.  This is not the product for me, however.  First, I don’t use a keyboard with my iPad very often, and I will sometimes go weeks without touching an external keyboard.  When I’m traveling and using my iPad as a stand-in for a computer, then I use the keyboard far more often, but fortunately my job doesn’t require me to travel every week.  Second, I’m not a big fan of how little key travel there is with the Smart Keyboard Folio.

I prefer to use Apple’s $99 Magic Keyboard with my iPad ($87.99 on Amazon), a fantastic Bluetooth keyboard with full-size keys.  This is the same keyboard that Apple ships with the iMac, and you may not have to spend a dime to get one if you have one from an old iMac, or perhaps can get one from a friend who has accumulated extra Apple keyboards over the years.  But if you are going to carry around this keyboard in your briefcase or purse, it is nice to have a cover to protect the keyboard.  Last year, Studio Neat sent me a free review unit of its $40 Canopy product, and it is this perfect case for the Apple Magic Keyboard.  It wraps around the keyboard and protects it when you are not using it.

It also creates a fantastic stand for your iPad when you are ready to type. 

I gave it a very favorable review last year, and I continue to recommend this product when I give presentations to lawyers about the best accessories for an iPhone and iPad.  I love this device.

Because the iPad sits right behind the keyboard in the Canopy, I was a little worried that the new 2018 version of the 12.9″ iPad Pro, with its reduced bezel, would place the screen of the iPad too low behind the keyboard, making it difficult to swipe up from the bottom of the screen when the iPad is in the Canopy.  And as you know, swiping up from the bottom of the screen is a pretty important gesture on the iPad and the iPhone.

I’m happy to report that you can still use the Canopy with the new 12.9″ iPad Pro, and I have two different recommendations for doing so.  The first one is obvious.  The second one sounds bizarre, but stay with me … it really works.

Method 1:  Just use it

The easiest way to use the Studio Neat Canopy with the new iPad Pro is to just use it.  It still works. 

Yes, the edge of the screen is lower.  In the following picture, the iPad on the left is the new iPad Pro, and the iPad on the right is the old iPad Pro. 

As you can see, the usable portion of the screen is lower with the new iPad Pro, which means that you do need to try a little bit harder to touch the bottom of the screen.  But it is not a very big difference, so it is only a little bit harder to do.  I have pretty large hands, and my pointer finger usually works just fine if I go as far down as I can go along the edge of the keyboard.  Better yet, if I use my thumb with my thumbnail pointing down towards the keyboard, I can always flick up from the bottom of the screen just fine.

One thing to keep in mind is that when you are using a keyboard, you actually don’t need to swipe up from the bottom of the screen as often as you do when you are not using a keyboard.  First, swiping up is a way to make the dock appear, but you can also press Command-Option-D to make the dock pop up.  That’s pretty easy to do because I can hold down the Command and Option key at the same time with my left thumb (they are next to each other on the Magic Keyboard) and I can press D (“D” for dock”) with my left pointer finger.  Second, swiping up is a way to switch to another app, but a far better way to do so with an external keyboard is to type Command-Tab — much like you would do on a Mac, or like you would do in Windows using Control-Tab.  Third, if you want to go back to the home screen, you can either type Command-H, or you can use Command-Tab to go to the icon representing the home screen.

Finally, you can also swipe through apps by swiping across the bottom of an iPad (or iPhone) screen, across the line that is at the bottom of the screen.  That works just fine in the Canopy.  Just place a finger along the top of the keyboard and move across.  The edge of the keyboard almost acts as a guide for your finger.

Method 2:  Use the Apple Pencil

This second approach may sound silly, but I’ve used it quite a bit over the last week, and it really works well.  If you want even more space to reach the bottom of the iPad screen while it is in the Canopy, you just need to put something below it to prop it up a little.  You know what works perfect for that?  The Apple Pencil.

Attach the Pencil to the side of the new iPad Pro using the magnets, and then put that end down in the canal behind the keyboard.  The Pencil will prop up the iPad Pro just a little bit, the perfect amount to make it easier than ever to reach the bottom of the screen.  And with the Pencil magnetically attached to the iPad Pro, it is all very stable, even when you are using your finger to tap and swipe across the screen.

You barely even notice that there is a Pencil underneath the iPad, but you do notice that the iPad is propped up higher.

The potential downside is that you cannot easily use the Pencil when it is down there.  If you want to use the Pencil, you need to lift up the iPad and remove the Pencil, and then you are back to Method 1.  But for me, an external keyboard and the Pencil are almost 100% mutually exclusive.  If I am typing, I don’t need a Pencil to draw or annotate on the screen.  If I am using the Pencil to annotate a document, I don’t need the keyboard because I am reading and marking up, not typing.

Conclusion

The answer to the question is yes:  you can continue to use the Studio Neat Canopy with the new 12.9″ iPad Pro.  You can use either of these two methods, and you can go back and forth between each method as the mood suits you.

Best of all, in one way the Canopy is actually better than ever.  The Canopy is almost exactly 11″ long — the same width as the new 12.9″ iPad Pro.  So unlike the old 12.9″ iPad Pro which stuck out at both edges, the Canopy almost looks like it was designed with the new 12.9″ iPad Pro in mind.  Indeed, anyone who sees you using the two together may just assume that you are using a laptop computer because the two are such a good match.

If you are in the market to buy a 12.9″ iPad Pro. think about whether Apple’s Smart Keyboard Folio is the right option for you.  If you aren’t going to use a keyboard very often, it is cumbersome to have to always carry around a keyboard just because it is built into the case of your iPad.  And even if you will use a keyboard frequently, I think that most folks would agree that Apple’s Magic Keyboard is a far better keyboard for typing.  Using an Apple Magic Keyboard with a Studio Neat Canopy has been a great combination for me for the past year, and that continues to be true with the new iPad Pro.

Click here to get the Studio Neat Canopy on Amazon ($40)

Click here to get the Apple Magic Keyboard on Amazon ($87.99)

Review: iPad Pro 12.9” (third generation) — the perfect iPad for attorneys

The legal pad dates back to 1888 when Thomas Holley, a paper mill worker, had the idea of binding discarded paper scraps at the mill into inexpensive pads.  In the early 1900s, a Massachusetts judge asked Mr. Holley to add a line 1.25” from the left edge so that the judge had space to annotate his notes, and since that time, the legal pad has been used by countless lawyers.  (For more details, read Old Yeller:  The illustrious history of the yellow legal pad by Suzanne Snider, Legal Affairs, May/June 2005.)

I’ve always thought it obvious that the “pad” in the word “iPad” refers to the legal pad.  After all, the device is sort of like an electronic legal pad, although when the iPad was first introduced in 2010, it was smaller and thicker than a legal pad.  As the screen on the iPad has gotten larger, and as we have gone from an age of third-party styluses which were just so-so to the fantastic first generation Apple Pencil, the iPad has moved closer to a lawyer’s familiar legal pad.  

Apple’s newest iPad Pro, the 12.9” third generation iPad Pro, is the closest that Apple has ever come to an iPad Legal Pad.  The size is almost exactly 8.5” x 11” (letter size), the second generation Apple Pencil is even better than before, and the shape of the device with its flat edges almost feels like a brand new legal pad with crisp edges.  Moreover, the incredibly powerful processor inside combined with the latest iOS and powerful apps makes the latest version of the iPad an incredibly useful tool for lawyers.  Much like the legal pad is an essential tool for any lawyer, the third generation 12.9” iPad Pro is the perfect iPad for many attorneys.  This device is amazing.

The size of a legal pad

One of the reasons that I love using the new iPad Pro is that the screen size remains 12.9” diagonal, just like the first two generations of the iPad Pro, but overall size has reduced.  It’s almost like someone figured out a way to take all of the writing space you get with a legal-size legal pad but shrunk it down to a less awkward size of a letter-sized legal pad. 

Although Apple has reduced the bezels on all sides of the new iPad, and reduced the width a little bit, what you really notice is the decrease in length.  The width only decreased from 8.69” to 8.46” which is not very noticeable.  But on the longer sides, the length decreased from 12.04” to 11.04” and that one-inch reduction is noticeable every time I pick up this device.The depth decreased a little in size from .27” to .23”, and that is nice, but what you really notice is the difference in shape on the edge.  Instead of being curved and tapered on the edges, the edge is now flat, although the corners are rounded so that they don’t hurt your hand.  The end result is that the edge of the new iPad Pro has a feel that reminds me of the iPhone 4 introduced in 2010, although the iPhone 4 depth was larger at 0.37”.

Put it all together, and I love the size and shape of this device.  It feels better to hold, and the weight difference between the first generation iPad Pro and this iPad Pro seems more substantial than it really is.  (The weight decreased from 1.57 pounds to 1.39 pounds.)  Here is a new iPad Pro on top of an old iPad Pro:

Maybe it is something about the flat edge being easier to hold that tricks my mind into thinking that this device is even lighter than it was before.  Indeed, while writing this review I’ve gone back to my older 12.9″ iPad Pro to compare the two, and even though I’ve been using the new iPad Pro less than a week, the older iPad Pro already feels so much bigger when I hold it.  Apple has gone from a 12.9″ iPad Pro which was longer than a letter-size legal pad to a 12.9″ iPad Pro which is shorter than a letter-size legal pad because it is now the same size as a letter-size piece of paper.

I worked on a project this past Saturday at a coffee house, using my iPad to do online legal research and to read and annotate cases I downloaded, and then also to draft a memo using a Bluetooth keyboard.  This new size was really nice to use, with a nice big 12.9″ diagonal screen in a lighter and easier to hold device.  Don’t get me wrong, I’d prefer for the iPad Pro to be even thinner and lighter, like a legal pad.  And I’m sure that it will head that direction over time, although if it gets much thinner I’m not sure how there will be enough space for a port on the side to plug it in.  But given what is possible with modern technology, I consider this the perfect size for an iPad.

I realize that many folks prefer smaller iPads, and Apple also sells a new 11” iPad Pro, which weighs a half-pound less and is 9.74” x 7.02”.  I played with that model at an Apple Store a few days ago.  It is certainly more compact and lighter when carrying it around, but in my law practice, I am often using my iPad to display documents, and it makes far more sense to me to have something which can show a letter-size document at virtually full size in portrait mode, or in an even larger size in landscape mode. Whether I am writing or editing a document in Microsoft Word, reading an opinion, annotating a brief from my opponent, reviewing exhibits, or reading a transcript, the 12.9” size is fantastic and much better, in my opinion, than a smaller screen.  Carrying around a device which is slightly bigger and heavier is more than worth it for me to have the advantage of the large 12.9” screen.  Even if you previously have been a fan of smaller iPads versus the 12.9” iPad, you owe it to yourself to see if the smaller size of the third generation 12.9” iPad Pro will win you over, even if the first two generations did not. 

As I said in my preview of this new iPad Pro, much like the iPhone X with its edge-to-edge screen seems like the perfect design for the iPhone, the much smaller bezels and reduced size of this new iPad Pro seems like the perfect design for the iPad.  This is the iPad that was always meant to be.  Even if the only new feature of this iPad was the size, that would be enough for me to be a huge fan.

No. 2 Pencil

The second best feature of the new iPad Pro for attorneys is that it works with the new second generation Apple Pencil.  I already loved the tip on the old Apple Pencil, which worked infinitely better than prior third-party styluses thanks to the sharp tip and incredible responsiveness.  But there were a few shortcomings with that first generation Pencil, which led me to wish earlier this year that Apple would open the door to third-party styluses with the same tip, something that Apple did this year for Logitech and its new Crayon stylus, which only works with the 6th generation iPad.

But with the second generation Apple Pencil, Apple has addressed all of the minor complaints I had with the original model.  First, I love that you can now tap the side of the Pencil with your finger to change tools.  For example, last week, I was taking notes in the GoodNotes app while participating in a telephone conference with a judge, and taking notes on my iPad was so much better because if I wanted to change something that I previously wrote, I could just quickly double-tap the side to change to the eraser, erase the word, and then pause a second and GoodNotes automatically switched back to the pen tool.  (Here is more info on how GoodNotes works with the new Apple Pencil.)  Not having to stop what I was doing to find and then tap the eraser tool on the top of the screen may only save about a second or two in actual time, but it made a huge difference in reducing distractions so that my attention remained focused on taking notes of what the judge or the lawyer for the other side was saying.  This one change makes the Pencil vastly more useful for taking notes.  And as app developers come up with additional creative uses for the double-tap (although switching to an eraser is pretty awesome), I’m sure that this feature of the new Pencil will become even better.

One thing to keep in mind:  an app has to be updated to use the double-tap feature with the new Apple Pencil.  For example, GoodNotes works great, but when I double-tap the Pencil in GoodReader, the GoodReader app just ignores that because GoodReader has not been updated (much to my annoyance).

Second, I love that the new Pencil has a flat edge which connects with magnets to the side of the iPad Pro.  It means that I always have a perfect place to put the Pencil when I’m using the iPad but not using the Pencil, and I always know where to reach for the Pencil without hunting around my desk.  I used to keep my Pencil in a shirt pocket using a third-party clip, but that is unnecessary with the second generation Apple Pencil.  When I was doing that online legal research in a coffee shop on Saturday, I kept my Pencil attached to the side as I was searching for cases, and then after I downloaded a case in PDF format, my pencil was in easy reach so it was quick and convenient to highlight key language and add notes in the margins.

Because the Pencil charges while it is attached to the edge, my Pencil always has a sufficient charge.  With my first generation Pencil, if I hadn’t used it in many days, it would sometimes be almost dead when I went to use it.  The new Pencil is similar to the fantastic AirPods; when you take the Pencil from the side of your iPad or you take the AirPods out of their case, they are charged and ready to go.

The magnetic connection works well.  As I walk around my office with the Pencil attached to the side, it is incredibly secure and isn’t going to fall off unless I pull it off.  But when I’m ready to use the Pencil, it comes off easily.  I don’t trust keeping the Pencil attached to the side of the iPad Pro when it is in a briefcase or other bag; it seems like something could knock it off, so instead I just put it in a pencil/pen compartment.  But when the iPad Pro is being used, my Pencil is usually either attached to the side or in my hand.

Third, that flat edge on the new Pencil also feels really good in my hand, and combined with the new matte finish keeps the Pencil more secure in my hand when I am writing.  There is a reason that so many pencils and pens have one or more flat edges.  The new Pencil shape is also a little shorter than the prior Pencil.  For me, both lengths are fine, but some folks might prefer one size over the other.

Fourth, good riddance to the cap on the back of the original Pencil that you had to remove to charge the device (and risk losing), and good riddance to having the Pencil protrude like a flagpole from the edge of the iPad when it charged.  There are no removable parts on the new Pencil, and that is as it should be.

Finally, keep in mind that if your order an Apple Pencil from Apple, you can get it engraved for free.  I didn’t do that because I was afraid that it would take too long for Apple to do the engraving, but I see other folks saying that it didn’t add any delay, such as California attorney David Sparks.

Speed

The advances that Apple is making with its A-series processors are the best in the business, and for many years have been putting companies like Intel to shame.  Tests show that the new iPad Pro is now faster than all but the fastest laptop computers.

Let’s face it:  for most of the tasks that a lawyer will do with an iPad Pro, that speed is more than you need.  Folks running sophisticated games or working with huge images in a photo editor will get the most use of the new processor, whereas I’m going to notice it less frequently, such as when working with huge PDF files.  But the same can be said for most modern computers; they are capable of speeds that you probably don’t need for most tasks like word processing and reading emails.

But what I do notice whenever I use this new iPad Pro is how incredibly responsive it is.  When I am moving between apps, scrolling through screens, swiping through photos, moving my finger down from the top of the screen to see the notification center, etc., everything is as smooth as silk.  This makes a difference because it means that the interface does what I need when I need it, and doesn’t distract me from the task at hand.  I wrote this 3500+ word review using the new iPad Pro and an external keyboard, and I’ve been scrolling up and down this post as I edit it without even a hint of lag.

Finally, the fast A12X Bionic chip means that this iPad Pro is going to remain fast even as iOS is updated over the years and apps become even more power-hungry.

USB-C

Apple has removed the Lightning port to replace it with industry-standard USB-C.  For now, I’m reserving judgment because I don’t yet have any USB-C devices to test (other than cables), but I have high hopes for this being a great change.

Right now, Apple is touting USB-C as an improvement over Lightning because it allows for faster data transfer and thus can support external 5K displays.  I’m sure that is true, but that is obviously only going to be useful for a small part of the iPad Pro market.  How many of us have a frequent need to use a 4K or 5K monitor with an iPad?  If that was the only advantage, I cannot believe that Apple would have made the change to USB-C.

I think the real reason that Apple made this change is that it has bigger plans for USB-C in the future.  For example, right now, the iPad cannot access files on an external storage device such as a thumb drive or a small hard drive (absent some workarounds using special apps).  My guess is that Apple will add this feature in the future, make it far easier to transfer large files to and from an iPad Pro and share those files with others.

I also suspect that Apple was keenly aware that USB-C is an industry standard, which vastly increases the potential for third parties to come up with accessories.  Just to take one example, I want the ability to connect via HDMI to a projector, something I do whenever I give a Keynote or PowerPoint presentation from my iPad.  In the past, my only option for doing so was Apple’s own $50 Lightning-to-HDMI connector.  But now, I see that there are tons of HDMI-to-USB-C options on the market.  Do I want something with just HDMI for $17, or something with HDMI and VGA for $33, or something with HDMI and an extra USB-C port (for keeping the iPad charged while also connecting to a monitor) such as this one with HDMI and extra USB-C and a USB port for $40 or maybe this big one with 10 connections including HDMI and VGA and Ethernet and more for $56?   All of those devices are already for sale on Amazon, and they were there before the new iPad Pro was even announced.  Companies are currently working to develop even more options designed especially for the iPad Pro, such as Satechi’s upcoming Type-C Mobile Pro Hub (pictured below).  USB-C is going to result in far more accessories that can be used with your iPad.

Note that there are some growing pains associated with any transition.  For example, I prefer to back up my iPad to the Mac at my house rather than iCloud, and as I was driving home from work the day that my new iPad Pro arrived, I realized that I had no way to connect the new iPad Pro to my Mac to restore from a backup of the old iPad Pro it was replacing.  I needed a USB-to-USB-C cable, which I didn’t own.  Fortunately, there is an office supply store on the way home and they had tons of those cables for under $10 (because many Android phones use USB-C) so it was cheap and easy to pick one up, but I’m glad that I realized that before I got home.  Similarly, I’ve long had a Lightning cord on my desk in my office which I have used to charge both my iPhone and iPad.  With this new iPad Pro, I now need two cables on my desk:  Lightning for the iPhone and USB-C for the iPad Pro.

As Apple updates iOS to better support USB-C, and as third party companies come out with even more products, I suspect that it won’t be long before USB-C becomes one of the best features for power users of the new iPad Pro.  Perhaps the only downside will be that there will be so many options out there that it will be tough to choose the best ones.

And the rest…

The size/shape, Pencil support, and speed are the main reasons that I have loved using this new iPad Pro since I first received mine last week, but there are lots of other nice features which will be nice but less important for most attorneys.  I listed the other new features in my preview of the new iPad Pro so look there for all of the details, but just to pick one of them, I really like the screen.  The Liquid Retina display is beautiful with vibrant colors, and it has the same ProMotion and TrueTone features that I discussed in my review of the second generation iPad Pro.  The screen on a regular iPad looks just fine, so I find it hard to believe that someone who is not a graphics professional, such as a lawyer, would choose a new iPad Pro just because of the display.  Nevertheless, it is a nice bonus to have this beautiful display along with all of the other more important new features. 

Conclusion

I’m not sure what Thomas Holley would think of the new iPad Pro.  Perhaps he would fear that it would put the company that he founded out of business.  That would have been a valid concern.  He founded American Pad & Paper in 1888 to sell legal pads, and the company eventually changed its name to Ampad and became one of the largest sellers of legal pads and thousands of other office products.  But about 20 years ago, the company was delisted from the New York Stock Exchange and went bankrupt, and what remains of the company is now owned by TOPS Products.  

But as for that judge who asked Mr. Holley to add the line on the left side so that he could annotate documents — I bet you that judge would love the new iPad Pro.  When I am working in my office, this new iPad Pro is a fantastic companion for my computer.  For example, I can review and annotate briefs and exhibits on the iPad while I am writing an appellate brief on my computer based on that brief/exhibit.  When I walk out of my office to go work elsewhere, I can just grab my iPad Pro (and sometimes also grab my external keyboard) and I have everything that I need for a meeting with other attorneys or clients.  The iPad Pro is powerful enough to do most of what I do on a computer, plus it is far better than a computer for so many other tasks like reading and annotating documents, so it often is all that I need.  And then when I return to the computer at my office or at home, I can pick right up with the work that is best done on a computer, with the iPad at my side.  This is all stuff that I’ve been doing for years with an iPad, and it all works better with the new iPad Pro.  Thanks to the iPad Pro. I have almost no need for paper or for legal pads.

For any attorney only planning to use an iPad occasionally, the 6th generation iPad introduced earlier this year might be sufficient for your needs and it is much cheaper.  But whenever you are next in the market for a new iPad (or your first iPad), if you want to have the best iPad experience and are willing to pay over $1,000 for an iPad and accessories that will significantly aid your law practice, this is the perfect iPad to get.  The new 12.9” iPad Pro with its larger screen is a great size and shape, it works with the amazing second generation Apple Pencil, and it is so fast and powerful that the iPad will let you do all that you want to do.  No prior iPad has ever deserved the word “pad” in its name as much as this one.

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This article won the BlawgWorld Pick of the Week award on November 13, 2018. The editors of BlawgWorld, a free weekly email newsletter for lawyers and law firm administrators, give this award to one article every week that they feel is a must-read for this audience.

In the news

The third-generation iPad Pro is now available, and most of the news of note this week relates to this new product.  I received mine on Wednesday, and this is a remarkable device.  I want to use it a little more before I write a review, but so far it is amazing.  And now, here is that news of note from the past week:

  • If you are starting to plan your CLE hours for 2019, ABA TECHSHOW will take place in Chicago February 27 to March 2, 2019 at the Hyatt Regency Chicago, and registration is now open.  I plan to be there.
  • Attorney Nilay Patel reviews the new iPad Pro for The Verge.  Although he states that “Apple once again produced mobile hardware that puts the rest of the industry to shame when it comes to performance, battery life, and design,” he doesn’t like that the iPad Pro cannot replace a computer.  I think that misses the point — the iPad Pro is perfect for the tasks that are best suited for a tablet, whereas a computer is best suited for the tasks that are best suited for a computer, even though there are areas of overlap.
  • Raymond Wong of Mashable wrote an excellent review of the new iPad Pro.
  • John Gruber of Daring Fireball also wrote an excellent review of the new iPad Pro.
  • Matthew Panzarino of TechCrunch also wrote an excellent review of the new iPad Pro.
  • In an article for Macworld, Jason Snell discusses the extensive use of magnets in Apple’s products, such as in the new iPad Pro.  Like Jason, I very much remember the old days of computing in which magnets were a big problem around computers, especially if one got close to a floppy disk.
  • Charlie Sorrel of Cult of Mac shows that there are enough magnets on the back of the new iPad Pro to stick it to a refrigerator.  I cannot emphasize enough that THIS IS A BAD IDEA but it is sort of funny.
  • In an interview with David Phelan of The Independent, Apple’s Jony Ive discusses the design of the new iPad Pro.
  • Joe Rossignol of MacRumors reveals three lesser-known things about the second-generation Apple Pencil, including a description of the way that it updates its firmware.  And apparently there is already a released firmware update.
  • Samuel Axon of Ars Technica interviewed Apple’s Anand Shimpi and Phil Schiller to discuss the incredibly fast processor in the new iPad Pro.
  • Benjamin Mayo of 9to5Mac wrote a useful article on some of the accessories that can connect to the USB-C port on the new iPad Pro.
  • Christine McKee of AppleInsider reports that the top selling item at Best Buy in October was Apple’s AirPods.
  • And finally, Twelvesouth introduced an interesting new product this week called PowerPic.  It looks like a normal picture frame, and you can place any 5×7 photo behind the glass.  But if you set your iPhone in the frame, the built-in Qi charger will charge your iPhone.  It’s an interesting way to put an iPhone charger in a room without it looking like an iPhone charger.  It costs $79.99 on Amazon.  Here is a 20-second video which shows how it works:

Challenging a parking ticket with the ParkMobile app

I fought the law, and my app won.  Here is my story.

For many years now, there have been systems in place in many cities allowing you to pay for a parking spot using an iPhone app.  I live in New Orleans, and the system that we use here is called ParkMobile, which operates in 350 cities in the United States.  It is convenient that you can pay for a parking spot before you even leave your car, it is helpful to see how much time you have on the meter even when you are far away from your car, and perhaps best of all, you can add more time to the parking meter no matter where you are.  There have been multiple times when I have been in a deposition or a meeting which ran long and I was able to quickly add more time to the meter without having to go all the way back to my car.  The system works so well that it has almost seemed too easy, making me wonder if simply using the app really would protect me from getting a parking ticket.

On September 25, 2018, I met my wife for lunch at a great restaurant called The Rum House on Magazine Street (a street with tons of fantastic restaurants and shops) and I parked between Seventh and Eighth Streets, right in front of a place called Sucré — which, by the way, makes amazing chocolates, macarons, and other sweets which are available for mail order.  I used the ParkMobile app to pay for parking for 46 minutes ($1.55 plus a $0.35 transaction fee), knowing that if I needed more time than that I could add it from the restaurant.  When lunch was over, it was raining, but I got back to my car with about three minutes left on my parking.  I jumped in the car, turned on the windshield wipers, and then saw underneath a wiper an orange parking ticket envelope with a ticket inside.  Ugh!

 

I opened up the ParkMobile app, and I saw that I still had about a minute left before my parking would expire.  So I took a screenshot, just in case that might help down the road.

In retrospect, what I wish I had also done was get out of the car and take a picture of my car and the surroundings to show where I was parked (even though I would have gotten pretty wet doing so in the rain), but at the time I didn’t realize that would become relevant.  I did, however, take a screenshot of the part of the ParkMobile app that shows that I paid to park in that zone during that time period.  (The black box is where I redacted my vehicle license for this post.)

 

After I returned to my office, I took a closer look at the ticket and I figured out what happened.  The ticket was issued at 12:50 p.m., which was during my parking time of 12:22 to 1:08 p.m., so that wasn’t the problem.  However, the officer who issued me the ticket apparently checked to see whether I had paid using the ParkMobile app, but by mistake thought that I was parked in 2900 block of Magazine, which is parking zone 29216.  In fact, I was actually on the 3000 block of Magazine Street, which is zone 29217. 

New Orleans has a system which allows you to contest a ticket online rather than show up in court.  I had never used the system before, but it was pretty easy to use.  You just fill out a form, explain what happened, and upload any exhibits you want to submit.  I sent the above screenshot pictures, and I also took a screenshot of a part of the ParkMobile website further confirming that I paid.  Unfortunately, I didn’t have proof that I was parked in the 3000 block — again, I wish I had taken a picture — but I figured that even if the judge didn’t believe me on where I parked, it might help if the judge could see that I had indeed paid to park during the time period that I got the ticket.

After I contested my ticket online, I received an email saying that I would get a decision within five weeks.

Almost exactly five weeks later, I received a letter in the mail saying that I was successful in contesting the ticket.  The decision states:  “Citizen’s written statement and citizen’s and City’s Park Mobile Meter Program information outweighed the prima facie case.”

It’s always satisfying to get a favorable decision for one of my clients, especially when a lot of money is at stake.  Here, the amount in controversy was only a $30 parking ticket, but it still felt pretty darn good to win.

If you ever get a parking ticket after you have used a parking app, perhaps you will remember my tremendous victory using evidence from the ParkMobile app and you will do some of the same things that I did.  But if you can, also try to take a picture of where your car is parked.